What to do if Windows 10 stuck on Welcome Screen?

1
Prompt Resolve promptresolve.com
11/24/2020
What to do if Windows 10 stuck on Welcome Screen?
Prompt Resolve
What to do if Windows 10 stuck on Welcome
Screen? Earlier this year, Microsoft has
introduced the latest Windows Operating System in
the form of Windows 10, which is considered as
the best version of the Operating System that
has ever been created in comparison to its
predecessors.
But sometimes, you may face few problems while
using Windows 10 and one of the most common
problems is that your system may get stuck on a
completely unresponsive Welcome screen. You need
to identify the root cause of the issue and
proper troubleshooting methods to resolve
it. Common methods to apply when Windows 10 got
stuck on the Login screen The Welcome screen is
the interface that you can use to log on to your
computer via any account that you have created.
Your computer became entirely unusable if it
stuck on the Welcome screen. Any faulty system
update or some other software problem can cause a
2
11/24/2020 What to do if Windows 10 stuck on
Welcome Screen? Prompt Resolve Windows 10
stuck on Welcome screen issue. However, rather
than identifying the exact cause of this issue,
you need to apply some methods by which this
problem can be easily fixed of windows 10 black
screen with cursor after update. The following
are some generally used methods that may help you
in fixing a Windows 10 stuck on welcome screen
before login problem Method 1 Use Command
Prompt Many users have also claimed that the
problem can be easily solved by using Command
Prompt. Since this issue may trouble you to start
Windows normally, follow the below- given steps
to resolve it
Restart your system multiple times while it
starts to boot up to start Automatic Repair.
?
Click on the Advanced options button when it
appears on the screen.
?
3
11/24/2020
What to do if Windows 10 stuck on Welcome Screen?
Prompt Resolve
Go through Troubleshoot gt Advanced options gt
Command Prompt.
?
Enter sfc /scannow command in the Command Prompt
window. This will scan and repair
?
your PC by checking for any file corruption and
repair it.
4
11/24/2020
What to do if Windows 10 stuck on Welcome Screen?
Prompt Resolve
Many users have also suggested to use chkdsk c
/f /r command instead of the above
?
command.
Once the scanning process is successfully
completed, restart your system and check if the
issue has been resolved. Method 2 Restart
Windows Update service If the issue still exists,
you might try to restart Windows Update service
and rename few files. But for this, you must
enter in the Safe Mode and then follow these
steps
Press Windows X Key and choose Command Prompt
(Admin) from the menu that
?
appeared on the screen.
5
11/24/2020
What to do if Windows 10 stuck on Welcome Screen?
Prompt Resolve
You can also use PowerShell as an administrator
if the Command Prompt option is not
?
available.
Type the following commands one-by-one in the
Command Prompt window and press Enter
?
after each command net stop wuauserv cd
systemroot
6
11/24/2020 What to do if Windows 10 stuck on
Welcome Screen? Prompt Resolve ren
SoftwareDistribution SD.old net start wuauserv
Once the commands are properly executed, close
Command Prompt and restart your
?
system and check if the problem is resolved.
Method 3 Delete the Ngc directory The Ngc
directory can also be the reason why Windows may
be stuck on the welcome screen. There might be
some corrupt system files on your PC which may
cause such
7
11/24/2020 What to do if Windows 10 stuck on
Welcome Screen? Prompt Resolve discrepancies.
You need to follow the steps given below to
remove the Ngc directory present on your system.
Start your Windows in Safe Mode and navigate to
CWindowsServiceProfilesLocalServiceAppDataLocalMi
crosoft
?
Navigate to the View tab located at the top to
show hidden files and folders and check
?
Hidden items.
Right-click on the Ngc folder and choose
Properties from the menu. Now, navigate to the
Security tab and choose the Advanced
option. Click on Change link adjacent to the
Owner section in the Advanced Settings window.
?
?
?
Enter your user name in the Enter the object name
to select section and then click on Check
?
Names button followed by a click on OK button to
save changes.
Check the box next to Replace owner on
subcontainers and objects and click on Apply and
?
OK button to save changes.
Click Yes on the security warning window that
might appear on your screen to continue.
?
8
11/24/2020 What to do if Windows 10 stuck on
Welcome Screen? Prompt Resolve
Now youll have full control over the Ngc folder.
So you can easily delete it from your system.
?
Restart your system after deleting that folder
and check whether the problem has been resolved.
This method will only work if you are using the
PIN number to sign in to Windows 10. Otherwise,
you might face some issues with this method.