How Technology Is Revolutionising The Food Delivery Business - Perception System - PowerPoint PPT Presentation

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How Technology Is Revolutionising The Food Delivery Business - Perception System

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In the last few years, the food delivery industry has undergone a massive change. The change is enabled by new technology where online food-delivery platforms are expanding choice and convenience. Reference Link: – PowerPoint PPT presentation

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Title: How Technology Is Revolutionising The Food Delivery Business - Perception System


1
How Technology Is Revolutionising The Food
Delivery Business
With modern smart devices and food distribution
businesses, consumer demand is on the rise.
Remember that often competitors are willing to
provide delicious food cheaper, faster and
better customer experience. Thats why weve
equipped you with these innovative food delivery
technologies to enhance your food delivery
service.
Millennials food delivery
Technology is impressively contributing to the
foods journey from farm to fork. Food delivery
a crucial phase in this process. The
competitiveness of food enterprises is closely
linked to their ability to implement new
technologies. So, whats the driving force
behind food tech? It is the Millennials.
However, technology over the years has changed
how we produce and find our food through mobile
apps and data processing techniques. Perception
System zooms in on
2
The Rise of food Delivery Apps
the most promising food delivery applications by
integrating data technology and novel processing
techniques.
As of March 2020, food delivery service
experienced a 512 growth in the first quarter,
according to the recent study. Following to the
coronavirus pandemic that has made consumers
practice social distancing and go for
stay-at-home orders, food delivery business is
expected to grow further 509 until the end of
2020.
  • Consumers are now inching towards the
    convenience, user-friendly and hassle-free
    approach of online food ordering technology. They
    consumers already ordered food amounting to 30
    billion in 2015 and the coronavirus pandemic has
    created favourable circumstances to the demand.
    More and more restaurants have begun partnering
    with food delivery services or want to build a
    food delivery mobile app to server their regular
    customers.
  • The following millennials food delivery apps have
    entirely changed the way we consume food.
  • Freshly Just like the name itself suggests, it
    delivers ready to serve meals to consumers
    across the US. The companys facility makes it
    available to serve meals. It became the number
    of food company after partnering with FedEx for
    home deliveries throughout the US.
  • UberEats Launched in 2014, it allows consumers
    to customize their preferences and offers
    recommendations for their nearby deliveries,
    favourite foods and quick meals. This filter has
    gathered proper attention of food lovers.
  • Plated It is a meal kit service, incepted in
    2012 with a concept of serving high-end grocery
    chains. Soon they launched an Android food
    delivery app, making them a number one portal
    for food services.

3
Convenience- order food on the go
Convenience and quality are the two aspects why
consumers want to use food delivery app. The
above food delivery apps have opened up a new
horizon to the food industry, serving consumers
and restaurants. Right from takeaways to home
delivery, directly from ordering from phone to
ordering from the mobile app, consumers
want convenience and hassle-free services.
Ordering from mobile apps is the next significant
trends for food delivery services.
A personalized approach
As these food apps are now a big part of our
daily lives., they are gaining the loyalty of
consumers, and thus, there comes the role of a
personalised approach. With a personalised plan,
the customers can track their food right from the
delivery, following the delivery boy and even
call him through the app.
  • Although, it looks simple, knowing the time of
    the food delivery and who is delivering
  • the food makes a significantly better impact and
    earns customers loyalty. Here are a few types
    of personalised approach for food delivery app
  • Push notification Push notification right on the
    notification bar of the
  • consumers phone makes a significantly positive
    impact and makes the app stand out.
  • Personalised message Creating a personalised
    message based on the consumers previous
    purchases can help you enhance decision making.
  • Customised interface Let the users customise
    their preferences according to their tastes,
    favourite food and favourite restaurant.
  • AI integration

In the recent years, artificial intelligence is
steadily being embraced by the food delivery
platforms due to the changing behaviour of their
customers. By integrating AI and
4
  • machine learning techniques, they can minimise
    potential errors and enhance the user
    experience. AI can be highly beneficial not only
    for restaurants for displaying food but also for
    creating an unforgettable customer experience.
  • AI can be used by the restaurants to predict
    further food demands based on input data.
  • They tend to deliver a more personalized
    experience with the help of AI
  • AI enhance decision-making chances and affect
    quick order decisions.

Food delivery Trends to look out for in 2020
With the advancement of technologies, online food
service industry are no longer restricted,
serving their customers through man force. They
can speed up their deliveries, maintain a lower
cost of operations by integrating their
deliveries with parachutes, robots, and drones.
Drones
In 2016, Dominos delivered two pizzas to a
customer in less than 5 minutes. Deliveries
through drones can avoid traffic and thus reduced
delivery time, saving operational costs for the
companies.
Robots
Combined with AI and self-driving cars, Starship
technologies have created droids for delivering
food in the UK. These six-wheeled droids can run
up to 4 kilometres per hour within a
10-kilometre radius. Furthermore, it is supported
with GPS for navigation, Cameras and ethernet to
stay connected with the customers.
5
Parachute
Also known as a float-down eatery, it enables
customers to wait in the drop-off location
marked with an X at the specific time and catch
their food. This is also an innovative approach
to food delivery.
Food delivery apps-Beyond innovation
Many food delivery businesses have focused on
future demands of food apps. You may have seen
vegan food app, organic food app, healthy food
app and app that delivers junk food. Food
delivery apps have broken many barriers to fight
off the intense competition. Many new niches are
getting limelight due to their interactive
approach towards food delivery.
Waste food collection app
Food delivery apps can address global food
wastage. A suitable app can help the restaurant,
grocery stores and wedding venues to get rid of
leftovers and deliver it to the people in need.
Food for All is one of its kind, connecting
restaurant, cafes and wedding caterers to
provide their food at half of the rate. In this
way, anyone can have a complete mean at just
about 2.
Pet food delivery app
In 2018, this lucrative industry was worth 71
billion. Nearly 67 of Americans own a pet, and
more than 41 of them buy pet food online, as per
the statistics. Amongst them, home delivery is
very much accessible due to convenience,
customised and healthy eating.
Virtual kitchen app
6
This concept is unique as the customers can sneak
into the kitchen virtually. It creates loyalty
and enhances customer satisfaction rate. Besides,
it maintains the interest of potential
customers. On the other note, this is also
beneficial to the food delivery landscape as they
can focus on product development and recognise
the most popular meals in their targeted
locations.
Create your hunger game with Perception
Online food delivery industry is finding their
delight that customers are hungry for such
services. Industry growth rates have also
skyrocketed as millions of customers are willing
to tap their smartphones rather than going out.
Thus, online food delivery is having a
significant impact on the lifestyle and ordering
psychology of the consumers.
To compete, all you need is to invest in the
right food delivery app. Perception System has
addressed business and operational loopholes of
many enterprises and small and medium scale
businesses. With sustainable solutions, food
delivery businesses can achieve their desired
goals within the customers perspectives and
preferences. Contact us to discuss the food
delivery app requirements for your restaurant at
info_at_perceptionsystems.com. Reference Link
https//www.perceptionsystem.com/blog/how-technolo
gy-is-revolutionisi ng-the-food-delivery-business
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