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Private GP - Regent Street Clinic™

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Our team of private GPs and nurses includes both male and female clinicians who understand that when it comes to your health, there are times when you just need to address your health concern or worry as soon as possible and without delay. Know more: – PowerPoint PPT presentation

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Title: Private GP - Regent Street Clinic™


1
Private GP - Regent Street Clinic
  • www.regentstreetclinic.co.uk

2
Background
  • Regent Street Clinic has been providing private
    GP services since 1998 and has clinics across the
    UK, with branches in Nottingham, Sheffield
    Watford.
  • Our team of private GPs and nurses includes both
    male and female clinicians who understand that
    when it comes to your health, there are times
    when you just need to address your health concern
    or worry as soon as possible and without delay.
  • Our private GPs offer appointments at a time to
    suit you, including on weekends and late evenings
    until 7 pm.
  • We are open six days per week and will always
    accommodate a same-day appointment request, just
    call and book.
  • We look forward to meeting you and helping you
    whatever the medical issue.

www.regentstreetclinic.co.uk
3
Our core values include
  • Candour
  • Respect
  • Patient-centredness
  • Your Well-being Is Our Business.
  • Quality
  • Openness
  • Honesty
  • Integrity
  • www.regentstreetclinic.co.uk

4
Aftercare
  • Blood results are typically available the
    following working day. Urine results usually take
    2-3 working days.
  • We allow approximately 2-3 days for result
    turnaround for attendees over the weekend who
    have had blood and/or urine tests. However, once
    the results are received we will give you a call.

www.regentstreetclinic.co.uk
5
Booking Your Appointment
  • Once you have decided that you would like to see
    a private doctor or nurse, you can book online or
    simply call our central booking office on 0333
    455 9070 and request an appointment to attend on
    a day and at a time to suit you.
  • You will be asked for the following information
  • Which clinic you would like to attend 
    Nottingham, Sheffield, Watford or Birmingham.
  • When you would like to attend  day and time.
  • The nature of your query.
  • Your name and contact details.

www.regentstreetclinic.co.uk
6
  • It is not mandatory for these details to be
    disclosed if confidentiality and discretion are
    an issue. However, it is preferable to give us
    correct details whenever possible with a method
    of contacting you should the need arise (usually
    mobile telephone number or e-mail address).
  • Your attendance at our clinic will not be
    disclosed to any third party without your
    consent, including to your NHS General
    Practitioner (GP).
  • Our clinical team will, however, respectfully
    discuss the benefits of sharing any significant
    findings with your NHS GP as highlighted in Good
    Medical Practice and the recommendations of the
    General Medical Council (GMC), however, this will
    be dependent upon a two-way discussion and we
    will always respect each patients view.

www.regentstreetclinic.co.uk
7
Attending for your appointment
  • Try and attend around 15 minutes prior to the
    appointment time, to allow some time to complete
    the new patient health questionnaire and
    registration forms.
  • All of our clinics are centrally located with
    excellent road and rail links. Some clinics have
    their own private car parks on-site.
  • Our appointment times may run over due to
    emergencies that arise occasionally, so you
    should allow enough time for metered parking to
    accommodate this. We recommend paying for an
    hours worth of parking if using on-street meters.
  • Appointment times are not restricted and the
    doctor will spend as long as is necessary to take
    a thorough medical history and to perform a
    clinical examination where necessary. Chaperones
    will be available for sensitive examinations and
    you are welcome to attend with as many friends or
    relatives as you wish.
  • You can discuss as many medical issues as you
    feel necessary that are causing you concern.

www.regentstreetclinic.co.uk
8
  • We hope and expect that your experience at our
    clinic today will be a positive one.
  • Regent Street Clinic has been at the forefront
    of private healthcare provision across the UK for
    the past two decades, and in that time we have
    witnessed, and been part of, the surge in demand
    for private medical services by those wanting a
    high quality, same day service a service not
    restricted by cost, personnel or time.
  • Our great strength stems from the range and
    breadth of medical services that our medical
    clinicians are able to cater for, having
    continued specialist post-graduate training in a
    number of different disciplines throughout their
    career to optimise the provision of quality care
    to cover General Practice, Travel Medicine,
    Sexual Health, Medical Aesthetics and
    Occupational Health.
  • Our Care Quality Commission (CQC) registered
    clinics currently see around 20,000 patients per
    annum, placing us amongst the busiest private
    medical clinics in the UK.

www.regentstreetclinic.co.uk
9
Paying for your treatment
  • The GP consultation fee is 95.
  • Additional services such as blood tests and scans
    will be supplementary and the costs of these to
    the laboratory or local private hospital will be
    discussed during the consultation.
  • Payment is due at the end of the consultation
    with the health professional and on the same day
    as being seen.
  • The costs of any additional tests or
    investigations will be discussed fully during the
    consultation.
  • Private health insurance is unlikely to cover the
    cost of a private GP consultation in the UK, with
    the exception of BUPA International and
    International SOS, who will pre-authorise the
    consultation and any additional tests to a set
    value. Please check the policy of your private
    insurance provider before making your
    appointment. As a rule, Regent Street Clinic
    does not liaise with insurance providers and our
    fees are due on the day of treatment.

www.regentstreetclinic.co.uk
10
  • If you do have private health insurance then you
    will be expected to claim back the costs of your
    medical care having been furnished with an
    invoiced receipt from us, itemising the services
    you have received.
  • Payments can be made using cash, debit cards,
    credit cards, BACS transfer or PayPal.
  • We do not accept personal cheques or American
    Express.
  • Certain services that we offer are non-refundable
    and are available to view in our patient
    handbooks at each clinic.

www.regentstreetclinic.co.uk
11
  • These include

All dispensed medication, including
anti-malarials
www.regentstreetclinic.co.uk
12
  • Imaging results such as X-ray/MRI/CT/Ultrasound
    can take up to 5 days as we are dependent upon
    them being reported by the consultants at the
    local private hospitals.
  • All results are conveyed to you and discussed
    with you by the requesting doctor.
  • You are encouraged to have access to your results
    so that a shared care management plan can be
    implemented.
  • All results can be forwarded to you by e-mail,
    fax or hard copy. Hardware such as compact discs
    and x-ray films are your possessions and will be
    sent to you or they can be collected by you in
    person from the clinic.
  • The doctor will discuss whether any further
    follow-up is necessary and will make arrangements
    by way of a further face to face consultation, a
    telephone consultation or a referral to a
    hospital consultant.

www.regentstreetclinic.co.uk
13
  • You will be made fully aware of the care pathway
    recommended and whether this is going to be best
    accessed through the private sector or the NHS
    route, dependent upon a number of factors, not
    least the most financially acceptable model for
    each patient.
  • A report will be issued highlighting the
    significant clinical findings, which can be
    discussed with other healthcare professionals if
    needed.

www.regentstreetclinic.co.uk
14
Contact us
Nottingham 0115 9475498 Sheffield 0114
3583930 Watford 0333 404 3232 Leicester 0333
404 3232 Site www.regentstreetclinic.co.uk Emai
l enquiries_at_regentstreetclinic.co.uk
www.regentstreetclinic.co.uk
15
Thank you
www.regentstreetclinic.co.uk
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