How to connect Salesforce to WhatsApp Integration |Smaartt Digital Consulting

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• How to connect Salesforce to WhatsApp Integration
  Smaartt Digital Consulting

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Why choose Salesforce
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Required Salesforce Editions for Salesforce to
WhatsApp Integration

• Salesforce to WhatsApp Integration is accessible
  in Lighting Experience with the Digital
  Engagement add-on SKU
• Salesforce to WhatsApp Integration is accessible
  in Enterprise, Performance, Unlimited and
  Developer releases with administration cloud or
  deals cloud.

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How to connect WhatsApp to Salesforce

• 1. Set up your WhatsApp account on Facebook
  Business Manager by sending an email to
  WhatsAppEnablement_at_salesforce.com with the
  subject WhatsApp Number Setup. Include the
  accompanying information in the body of your
  message
• Salesforce Org ID.
• Facebook Business Manager ID.
• The name appended to your Facebook Business
  Manager ID.
• The WhatsApp number alongside the name and email
  address to approve the responsibility for
  telephone number, the organization name you need
  to appear on WhatsApp, and if the telephone
  number is a cellphone or landline.
• You can likewise send an organization depiction,
  logo, and site URL.
• 2. Going into your WhatsApp channel from the
  Lightning Experience settings. Write Messaging
  in the search bar and select Messaging
  Settings. Once you go into Channels, you
  should automatically see WhatsApp.

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Best Practices for WhatsApp Integration

• You can start discussions with clients through
  outbound notifications. On the off chance that a
  client has selected in to get the notices, you
  can send notification 24 hours after your last
  discussion with the client. WhatsApp upholds 10
  notice types, every one of which is with
  permitted use cases. These incorporate kinds, for
  example, delivering update, charging update,
  reservations update and so on.
• Need any assistance with Salesforce to WhatsApp
  integration?
• Need help with Salesforce to WhatsApp integration
  connect with Smaartt Digital Consulting. We are
  the platinum partner of salesforce. We have
  9years of operation. We have Platinum
  partnership with Salesforce, Twilio, Blueprism
  and Vocalcom.

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Contact us

• For more information visit https//smaartt.com/ 
• or drop a mail to info_at_smaartt.com 
• or contact 971 4 583 6868