List of the Top 20 SaaS Companies in India to follow in 2021

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List of the Top 20 SaaS Companies in India to
follow in 2021
geekschip.com/blog/top-20-saas-companies-in-india-
2021
What is SaaS? Software-as-a-Service (SaaS) is one
of the cloud-based services that hosts an
application over the internet. The main
advantage for users is they dont have to
download the application into their device indeed
they can operate it over the internet using their
device. SaaS usually comes with a subscription
payment model where it can be on a monthly, or
quarterly, or yearly basis, confined to the
company priorities. Marketing, Data management,
Project management, Accounting, Human resource,
Travelling services, and so on are some of the
widely hosted services. SaaS growth in
India SaaS companies have seen tremendous growth
in India since their inception yet due to
unfortunate covid situations considering the
cost-effectiveness, flexibility with SaaS, as
per the IDC survey, at least 60 of Indian
organizations are in thoughts to opt for SaaS
models. As per NASSCOM FY2020 reports, India's
SaaS revenue boosted up to US 3.5 billion and
others predict that the revenue is expected to
reach up to US 18 billion to 20 billion. Below
are some of the best SaaS companies in India T
roop Messenger
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• Troop Messenger is one of the best SaaS companies
  in India. It is an instant messaging platform
  that can be used as a work chat, business chat,
  and so on. Considering its services and the way
  it is designed would certainly boost team
  collaboration to a great extent. Some of its
  praised features that simplify the office chat
  are audio video
• calling, one on one group chatting, and burnout
  a private chat feature. It is a very secure chat
  that even military, defense, government
  organizations can also opt for.
• Highlights
• Secured platform
• New-age features
• Fully integrated
• The best option for team collaboration
• Eases the remote work
• Agile CRM
• Agile CRM can be considered as one of the top
  SaaS products in SaaS marketing companies which
  comes at an affordable price. It is a fully
  integrated CRM that makes it an all-in-one
  platform where sales, marketing, and service can
  be automated and users
• can work seamlessly.
• Highlights

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• 3. Revenue recovery
• Fresh works
• Freshworks is a customer engagement software that
  is designed to enhance the customer experience
  irrespective of any domain for micro, small,
  medium, large enterprises.
• Freshworks has some more platforms like
  Freshdesk, Freshcaller, Freshdesk, Freshworks
  CRM, and so on. Many reputed customer service
  companies opted for this SaaS company product.
• Highlights
• Customer-oriented
• Easy to use
• Integrated with its products and tools
• M ailTrim
• MailTrim is an Email Management Software that is
  very well designed with an intuitive User
  Interface (UI). All the emails of different
  domains will appear in one place
• chronologically for your quick access where it
  segregates based on its severity and your inputs
  boosting your productivity time. The various
  tasks can be led to this one tool in
  transitioning the multi-tasks to a single task
  like Customer Relationship Management (CRM),
  data management, task management, marketing
  campaigns, and so on.
• Considering its uses, it can meet all the
  business needs of any given domain. The aforesaid
  advantages made MailTrim join the league of the
  fast-growing SaaS companies in
• India.

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• Highlights
• API integration with your CRM
• Call recording
• SMS integration
• Multi-level IVR system
• Bulk SMS and calls
• Kayako
• Kayako is customer service software cum help desk
  software that helps in dealing with customers.
  Its live chat software is designed to give 24/7
  service to customers and
• available in multiple languages, which can be
  operated on mobiles also. And its ticketing
  software also can be very efficient in dealing
  with customer queries.
• Highlights
• 24/7 live chat software
• Ticketing software

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• irrespective of their age opted for this service.
• Highlights
• Available on mobile
• Designed for all age groups
• Proficient platform to learn
• Mailchimp
• Mailchimp is a marketing automation platform and
  email marketing service. It can be an ideal tool
  for startups and small businesses. It is a full
  marketing platform and it is
• designed considering the conditions of smaller
  organizations. Mailchimp ranked at no.7 position
  on the Forbes cloud 100 lists in 2016.
• Highlights
• All-in-one integrated
• Insights Analytics tool
• Ideal tool for smaller organizations

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• Highlights
• Saves the labor costs
• Embedded with ideal features
• Seamless attendance recording tracking
• Automated backup
• Slack
• Slack is a business communication platform where
  users can join using the companys
• workspace URL. Like any other team chat tool, it
  offers its users the privileges of creating
  public channels and private channels for group
  chatting.
• Highlights
• A better option on email services
• Channels creation
• File sharing

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• Highlights
• Increase direct bookings
• Centralized management
• Analytics Reports
• Whatfix
• Whatfix is a SaaS platform that offers inline
  help to its users without seeking help from the
  customer service team or without viewing How-Tos,
  blogs, and user guides. It provides in-app
  guidance in the form of screen tips or balloon
  instructions which makes the most complicated
  work process on any software products and web
  applications
• seamless.
• Highlights
• Interactive guidance
• In-app real-time training
• Adaptable
• C lick2Magic

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• Unified customer data
• Audience builder
• No codes required
• HubSpot
• HubSpot is a SaaS platform that can be ideal for
  marketing, sales, and customer service.
• After entering the customer data, it becomes so
  easy to track the data based on your requirement
  where you can apply filters for quick access.
• Highlights
• Easy to use CRM
• Marketing automation
• Trackable customer data
• Dropbox
• Dropbox is a file hosting service that helps you
  to store and access your files, documents,
  photos, and so on from your device no matter
  where ever you are. Many companies around the
  world have opted for this service by integrating
  it into their tools.