Nitty-Gritty Details of Remote CART Captioning for Honda Center

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Nitty-Gritty Details of Remote CART Captioning
for Honda Center
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(No Transcript)
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Honda Center is a premier entertainment and
sports center in California. Located in Anaheim,
this center is owned by the Honda Motor Company.
Its a popular venue for several concerts and
sports, including Elton John and USA Basketball,
to name just a few.
ADA compliance and Honda Center
The centers director of events, Quinn Macklin
called the front desk at CaptioningStar to know
if we provided Communication Access Real-Time
Translation (CART) services. The receptionist
responded saying captioning services are our
specialty, and any services associated with it
are within our realm. Fortunately, Honda Center
was aware of ADA compliance and the services and
the importance of letting the content accessible
to visitors with disabilities.
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Because in most of the cases we had to explain to
clients why it is mandatory. Hence, they were
considering how good our service is, cost, and
not the compliance. Lets have a look at how
CaptioningStar was assigned to provide live
captioning service for the event New Kids on
the Block. Keep reading this quick case study to
understand how the reliability and accuracy of
our captioning services helped Honda Center and
the director of events feedback on the end
product (live caption)
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Captioning Organized for a Hearing Impaired
Ticketed Guest
Quinn explained that one of their ticketed guests
for the concert was deaf and the responsibility
lies in their hands to make the event accessible
to that individual. Thats the reason why they
were in need of live captions. The centers
director before calling the front desk had
visited our website and had familiarized himself
about the bouquet of services the company
provided.
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Given two choices onsite or remote
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CaptioningStar proposed two choices to Quinn,
either we send one of our captioning staff to the
venue or provide real-time remote services. The
centers director chose the remote option,
stating it would be a safer option, with better
accuracy assured.
Before we set up the remote captioning facility,
we confirmed from Quinn the availability of WiFi
connection and audio support systems that would
be provided to the captioning personal who would
be assigned to them.
On the day of the event accurate captions were
beamed live, the hearing impaired guest had no
reason to complain, and seemed pretty satisfied
with the outcome. Following the efficient live
captioning operations that were completed without
a glitch, Mr. Quinn sent us the word of
appreciation, stating
Name
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First, I was not sure about working with
CaptioningStar but now I am happy that I did. I
knew, captioning isnt as easy as we imagine but
CaptioningStars real-time captioner delivered
real-time captions in a cinch. For all my future
captioning requirements, I would surely contact
CaptioningStar for its best-in-class service at a
more reasonable price in the industry.
Designation
Designation
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THANK YOU
108-44 63rd Rd, Queens, NY 11375, United States
Edit Name
1 707-200-4628
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Info_at_captioningstar.com