What’s Driving Hyper Automation in Energy & Utility Industries - PowerPoint PPT Presentation

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What’s Driving Hyper Automation in Energy & Utility Industries

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The need for an integral technological approach in the E&U sector is paving way for high-scale adoption of hyper automation. Understand how RPA and AI are enabling the sector to leverage intelligent automation for driving better customer experiences. – PowerPoint PPT presentation

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Title: What’s Driving Hyper Automation in Energy & Utility Industries


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Whats Driving Hyper Automation in Energy
Utility Industries
2
Whats Driving Hyper Automation in Energy
Utility Industries
Hyperautomation and EU Industry The energy
utilities market is usually segmented into
natural gas distribution, water and sewage,
electric power generation, transmission, and
distribution. Per a recent report, The global
energy and utilities analytics market size is
expected to grow from USD 2.0 billion in 2020 to
USD 4.3 billion by 2025, at a Compound Annual
Growth Rate (CAGR) of 16.3 during the forecast
period. The major growth factor of the energy and
utilities analytics market is the mounting
adoption of smart meters for enabling two-way
communication between companies and customers.
The seeds of transformation According to
Gartner, hyperautomation empowers enterprises to
rapidly identify, analyze, and automate many a
business processes using technologies such as
RPA, AI, and machine learning (ML). It provides a
mutual intelligent platform where humans and
technology can join forces to create value-based
roles. Gartner forecasts that the global market
for technology that enables hyperautomation will
reach 596.6 billion in 2022. Overall, the surge
will be from 481.6 billion in 2020 and a
projected 532.4 billion in 2021.Fabrizio
Biscotti, research vice president at Gartner
says, Hyperautomation has shifted from an option
to a condition of survival. Organizations will
require more IT and business process automation
as they are forced to accelerate digital
transformation plans in a post-COVID-19,
digital-first world.
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Whats Driving Hyper Automation in Energy
Utility Industries
Real-world use-cases of implementing RPA in core
and support functions Complaints Management
through RPA Chatbot Exeleon Electricity and Gas
Utility USA is seamlessly addressing the
customer complaints on certain issues by
utilizing bots to generate deeper insights into
customers needs. Energy Trading British
Petroleum is using automation in its trading
function. Automation creates a base to
consolidate data on the trading using RPA to
mimic repeated processes creating more scope for
the analysts to evaluate the data rather than
spending time on collecting them all the
time Why Cigniti? Test automation services for
RPA helps enterprises across industries improve
cycle time productivity in transaction
processing and elevate AI ML capabilities to
handle high-volume, mundane tasks, faster and
better. Cignitis experts collaborate with your
team to identify the best RPA candidates based on
the process characteristics dene the RPA
governance framework for the engagement. We
provide a proven desktop analytics and process
assessment covering the automation activities
existing documents in place. Our experts help
dene RPA metrics, measures, benchmarks, and
baselines and suggest any changes required, dene
the process validation checklist the automation
type, and also dene develop a comprehensive
BOT framework.

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Whats Driving Hyper Automation in Energy
Utility Industries
  • Cignitis IOT Smart Meter Lab helps you
  • Experience thorough testing for your next gen
    products and apps
  • Effectively manage demand supply through a
    reliable power generation and transmission smart
    grid system
  • Additionally, the multiple components of
    Cigniti's Next Generation Software Testing
    Platform, BlueSwan, provide multiple capabilities
    including a quality engineering platform and
    dashboard with predict capabilities, worlds
    first integrated test asset migration platform,
    an AI-based intelligent no-scripting test
    automation platform, a customer experience
    sentiment analyzer, and above all, an app
    experience analyzer tool that captures and
    predicts network and device performance along
    with the sentiment of the app user.
  • Abstract
  • The Energy Utilities industry is in a stage of
    continuous evolution and needs to redefine its
    entire value chain, which requires an integrated
    technological approach. The early adoption of
    smart IoT systems within the industry has
    prepared the industry for the current era of
    hyperautomation by providing access to enormous
    data on consumer and usage patterns.
  • Download the full white paper to know more
  • https//www.cigniti.com/resource/white-papers/hype
    r-automation-in-energy-utilities-industry/
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