How ImpactQA has Helped the Second Largest Food Chain Company in Automating Processes by 60?

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How ImpactQA has Helped the Second
Largest Food Chain Company in Automating
Processes by 60?
According to a recent report, the food automation
market is expected to reach 29.4 Billion by
2027, at a CAGR of 9.5 from 2020. Food
companies have to scale up their operations to
meet the demands that peak seasons bring. They
do so by temporarily increasing their labour and
supplies. Though this strategy is apt for small
and medium-sized businesses, implementing it for
multinational companies having multiple stores
around the world is impossible.
With the advent of next-gen technology that
enables automation, big companies can meet these
demands easily. Automation technology not only
reduces the errors that arise due to human
involvement in certain aspects of the business
but also helps the efficiency of the companys
manual labourers. But this technology requires
testing to ensure that it functions properly. It
has to be put through multiple tests to ensure
that the end-user gets the best end product.
Companies end up losing millions of dollars
every year due to the improper functioning of
their automation technology and mobile apps. A
leading, independent software testing company can
protect you against these losses. A proper
automation and mobile app testing company not
only ensures that you dont end up making
massive losses they also create frameworks that
allow you to improve the efficiency of your
company. Lets look at some of the other benefits
that a QA testing company can provide to a food
and beverage company.
Benefits of Test automation in the Food
Beverages Industry
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• The food and beverages industry has implemented
  automation in its processes to achieve high
  productivity around the globe. Test automation
  has thus become necessary to ensure that the
  company has a framework that works all the time.
  Listed below are some of the benefits of test
  automation in the food industry
• Test automation improves consistency, thus making
  it easier to comply with government regulations.
  This consistency eliminates the fines that
  companies incur for non-compliance yearly
• Streamlines the business. This streamlining of
  business activities allows the food and
  beverages company to be more productive and
  efficient, thus increasing the profits
• Automated testing allows organizations to be
  flexible. This flexibility allows them to quickly
  adapt to the changes and demands of the market
• Test automation has allowed food and beverage
  companies to create frameworks that facilitate
  seamless business operations. Market demands
  change repeatedly test automation allows
  companies to meet these demands without any
  hassle.
• What is OMS? How have Food Beverage Companies
  Utilized it?
• Food and beverage companies have started using
  the order management system (OMS). OMS automates
  the entire order management process, keeping tabs
  on the entire organizations business processes
  without any human involvement. An OMS also helps
  you keep track of your KPIs by delivering
  detailed reports and insights. These valuable
  insights enable a company to reduce costs and
  improve the efficiency of the food and beverage
  company.

Advantages of the OMS Test Framework

• Gets rid of human errors that arise during the
  creation and execution of test scenarios
• Expediates time-to-market for updates and new
  products
• Improves customer experience by fulfilling orders
  promptly
• Reduces time, resources, and costs
• Enables faster adaption to change in demands and
  conditions
• But the OMS is known to develop issues and
  bottlenecks as theyre not properly tested, these
  problems might even arise after a new update of
  your OMS software.To resolve these issues, an
  organization should acquire the software testing
  services of a test automation company.
• In this blog post, we will showcase how ImpactQA
  resolved the problems of the worlds second-
  largest restaurant chain headquartered in
  Louisville, Kentucky, that specializes in fried
  chicken. With 24,000 locations globally in 150
  countries as of December 2019.

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The business faced many challenges to create a
fully automated pipeline. ImpactQAs dedicated QA
team performed a thorough inspection to
understand all the core problems that the
enterprise was facing and accordingly came up
with a strategy that solved all these
problems. First, Lets go through all the
challenges that the business was facing.
Business Challenges

• The client needed an intelligent automation
  solution for setting up the QA process using
  Agile methodologies for their pre-developed Key
  Application and OMS
• The clients business environment had an
  over-the-air frequent change in functionality
  additions and OMS requirements without any QA
  expertise
• The clients platforms (Mobile App OMS) lacked
  critical technical requirements product
  specification documentation
• The requirement for setting up the Quality
  Assurance Process to address post-delivery
  production defects, affecting the user experience
• Lack of effective communication process between
  teams and management
• The client already had a predeveloped OMS and
  core application but it lacked QA expertise. This
  lack of expertise was hampering the day-to-day
  operations, which was leading to a reduction in
  the revenue of the company.
• They approached ImpactQA, an independent QA
  and software testing company, for a solution to
  this issue. Our team understood the issue at
  hand and provided the company with a dynamic
  automation framework that fulfilled all its
  requirements. The ability to test the app and OMS
  across a combination of devices and networks,
  along with the third-party integration made us an
  ideal partner for long-term engagement. As
  ImpactQA tailored automation solution
  and application testing services delivered a
  secured and smooth OMS Mobile Application
  imparting high user experience, leading to a
  multi- year QA engagement.
• Let us now understand how ImpactQA tackled all
  the problems that the company was facing using
  its cutting-edge tools and knowledge.

ImpactQAs Solution

• ImpactQA initiated and set up an intelligent QA
  process leveraging Agile addressing clients
  business requirements and rationale
• Diligent Functional and Test automation followed
  for Mobile App and OMS, ensuring improved
  operations productivity with consistently-tested
  and enhanced quality SAP releases in the future
• ImpactQA implemented usability testing to
  encounter real user problems and experience
  confusion, discovering all vulnerabilities in the
  target web and application servers

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• End-to-end testing function operating through
  Crowd Testing, helping in vulnerabilities in
  regards to a threat to product quality
• Building up effective cross-team communication
  process and channels for collaboration with
• the development team for quick closure of the
  defects leading to high-quality releases with
  reduced time to market
• Provided futuristic QA and automation roadmap for
  deployment plans and features add-on through QA
  consulting services, helping them in
  standardizing the QA/testing process at the
  organization level

Lets look at the improvements that the company
was able to make after acquiring the services of
ImpactQA

• The improvement in communication enhanced the
  companys time-to-market by 80
• 100 Payment Integration API
• 100 Test Coverage Achieved
• ImpactQA was able to resolve 70 of the
  vulnerabilities in the system
• But the scope of ImpactQAs test automation
  services for an OMS is not limited to the
  aforementioned solution. Automation testing also
  allows you to automate many processes such as
  order flow across various statuses, shipment
  charges, tax calculation, discount, promotional
  charges, and many more.
• Test automation also allows you to automate many
  processes such as order flow across various
  statuses, shipment charges, tax calculation,
  discount, promotional charges, and many more. Go
  through our client testimonials to understand how
  our services have helped several companies in
  different domains to achieve test automation.
• ImpactQAs test automation can improve the
  productivity of an OMS by streamlining the below-
  mentioned tasks
• Order flow across different status
• Holds resolution
• Credit card authorization
• Fraud checking validation
• Sourcing and scheduling
• Release

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• Ship confirmation, ship cancellation, status
  tracking
• Settlement and invoicing
• Data purge
• Order load
• Inventory load, ATP, and sync
• Item load and sync
• Customer data management
• Alerts, emails, and exceptions
• To Conclude
• Complying with regulatory bodies in the food
  industry requires you to deliver consistency in
  your product. Every product must maintain a
  certain standard.
• Food and beverage companies can keep up with the
  changes in regulations easily with the help of
  test automation.
• ImpactQA gauged the depth of problems that the
  worlds second-largest food and beverages company
  was facing with our QA expertise. This expertise
  allowed ImpactQA to act swiftly in alleviating
  the pain points of our clients, helping them in
  automating their process by 60. Our test
  automation services obliterate errors and
  time-wastage, improves productivity and
  efficiency, and boost profits.
• Test Automation allows food and beverage
  companies to cut costs and channelize them into
  other aspects of their business such as RD.
• ImpactQA has helped several companies from
  different domains with our wide array of
  services. Go through our case studies to learn
  how we deliver excellence to our clients.