How Visa Claims Resolution (VCR) will affect dispute flow? - PowerPoint PPT Presentation

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How Visa Claims Resolution (VCR) will affect dispute flow?

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To enhance their procedure, mitigate fraud, and subject any loopholes or abuses of their systems they find. All the primary card networks make regular updates to their rules and regulations. However, most of these modifications are moderately small, but after a while, a change arrives and also bounces things upward. The EMV responsibility diversion is an appropriate example of this. – PowerPoint PPT presentation

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Title: How Visa Claims Resolution (VCR) will affect dispute flow?


1
How Visa Claims Resolution (VCR) will affect
dispute flow?
https//webpays.com/how-visa-claims-resolution-wil
l-affect-dispute-flow.html
2
  • What is Visa Claims Resolution?
  • Visa Claims Resolution (VCR) was one of the most
    powerful updates to the payment industry
    experienced in the last decades.
  • Visa Claims Resolution is the beginning to
    simplify functionalities and formalize rules and
    regulations for chargeback and dispute
    management.
  • The beginning affects all payment industry
    members such as issuers, acquirers, processors,
    and online merchants.
  • VCR Visa Claims Resolution went live in April
    2018.
  • Visa identified that heritage procedures for
    controlling chargebacks and disputes were
    ancient.
  • VCR was conducted in a more modern period for
    dispute resolution with a facilitated,
    streamlined, simplified, and cost-efficient
    functionality that highly depends on automated
    technology.

3
  • What chargeback vocabulary did Visa modify with
    VCR?
  • The primary thing Visa changes is the term
    chargeback. Visa now subjects them as disputes
    rather than chargebacks. Visa also now points to
    the part of the chargeback procedure where the
    merchant can display proof discrediting the
    customers assertion as a dispute revert
    instead of re identification.
  • Furthermore, visa also revamped its system of
    chargeback reason codes. The new codes, which can
    be discovered in our reason code manual, begin
    with a two-digit number signifying which of
    Visas four dispute classifications it falls into
  • 10 Fraud
  • 11 Authorization
  • 12 Processing Errors
  • 13 Customer Disputes

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