Live Chat Software Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opportunity 2022-27

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Global Live Chat Software Market Research and
Forecast Report 2022-2027




Author Elena Anderson, Marketing Manager
IMARC Group
Copyright IMARC Service Pvt Ltd. All Rights
Reserved
2019 IMARC All Rights Reserved
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About IMARC Group
Report Description
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Report Description and Highlights
Report Description
Global Live Chat Software Market Research
Report The latest report by IMARC, titled Live
Chat Software Market Global Industry Trends,
Share, Size, Growth, Opportunity and Forecast
2022-2027 finds that the global live chat
software market size reached US 900 Million in
2021. Live chat software is an online service
that provides instant customer support and
information. It enables organizations to interact
with website visitors in real-time and allows
individuals to communicate with customer service
representatives directly through a live chat
window within the browser. It provides several
benefits, such as quick responses, minimal wait
time, proactive and omnichannel support,
personalized customer experience, and chat
archiving features. It also offers reporting and
analytics to help companies capture leads and
optimize customer support while improving
customer loyalty and overall sales. As a result,
live chat software is widely used by enterprises
across various industries, including e-commerce,
retail, healthcare, automotive, real estate,
information technology (IT), travel and tourism,
education, and banking, financial services and
insurance (BFSI). Request Free Sample Report
https//www.imarcgroup.com/live-chat-software-mark
et/requestsample
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Report Description and Highlights
Report Description

Global Live Chat Software Market Trends The
escalating demand for enhanced customer services
represents the primary factor driving the market
growth. Besides this, significant growth in the
e-commerce sector due to the emerging trend of
online shopping and rising internet penetration
is another major growth-inducing factor.
Additionally, there has been a substantial shift
from offline distribution channels to online
retail platforms due to the implementation of
lockdowns amid the sudden outbreak of coronavirus
disease (COVID-19). In line with this, the
growing usage of e-commerce platforms for the
sale and purchase of consumer goods has augmented
the demand for live chat software to provide 24x7
customer support, handle queries, and resolve
other issues. Furthermore, several key players
are launching advanced live chat software
integrated with innovative features, such as
co-browsing and screen sharing, mobile support,
social media integration, and automated pop-up
messages. Along with this, the increasing
adoption of cloud-based live chat software by
organizations to enhance customer relationship
management (CRM) and improve user experience has
catalyzed the market growth. Other factors,
including the surging popularity of live chat,
increasing usage of smartphones, rapid
urbanization, rising number of small-medium
enterprises (SMEs), and technological
advancements, are also providing a positive
thrust to the market growth. Looking forward,
IMARC Group expects the market value to reach US
1,486 Million by 2027, expanding at a CAGR of
8.62 during the forecast period
(2022-2027). Looking forward, the market value
is projected to reach a strong growth during the
forecast period (2022-2027).
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Report Description and Highlights
Report Description
Market Summary Breakup by Type Infor
mational Live Chat Systems Customer Serv
ice Live Chat Systems Sales Live Chat Sy
stems Breakup by Deployment Type Cloud
-based On-premises Breakup by Applicati
on BFSI IT and Consulting
Retail and E-commerce Travel and
Hospitality Telecommunication
Healthcare Education

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Report Description and Highlights
Report Description
Others Breakup by Region Nor
th America United States
Canada Asia Pacific
China Japan
India South Korea
Australia Indonesia
Others Europe
Germany France
United Kingdom Italy
Spain

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Report Description and Highlights
Report Description
Russia Others
Latin America Brazil
Mexico Others
Middle East and Africa

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Report Description and Highlights
Report Description

• Competitive Landscape with Key Players
• Comm100 Network Corporation
• Freshdesk Inc. (Freshworks Inc.)
  Kayako LiveChat Inc. Liveperson Inc. Logmein Inc.
  Provide Support LLC Pure Chat Inc. SnapEngage LLC
  Zendesk Inc.
• View Full Report with TOC List of Figure
  https//www.imarcgroup.com/live-chat-software-mark
  et

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Partial List of Clients
We are the trusted business partners to the
world's leading corporates, governments, and
institutions
A partial List of our Clients
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Partial List of Clients
We are the trusted business partners to the
world's leading corporates, governments, and
institutions
A partial List of our Clients
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Report Description and Highlights
Report Description

2019 IMARC All Rights Reserved This
Publication and all its contents unless
otherwise mentioned are copyrighted in the name
of International Market Analysis Research and
Consulting (IMARC). No part of this publication
may be reproduced, repackaged, redistributed or
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photocopying, recording, taping or by information
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without the express consent of International
Market Analysis Research and Consulting
(IMARC). Disclaimer All contents and data of
this publication, including forecasts, data
analysis and opinion have been based on
information and sources believed to be accurate
and reliable at the time of publishing.
International Market Analysis Research and
Consulting makes no representation of warranty of
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liability whatsoever for any loss or damage
resulting from opinion, errors or inaccuracies if
any found this publication. IMARC, IMARC Group
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