Current Hot Topics in Consumer Acceptance of Robotics and Artificial Intelligence in the Hotel and Tourism Industry

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What are the future research topic
recommendations for Consumers' adoption of
artificial intelligence and robotics in the
hospitality and tourism sector?
An Academic presentation by Dr. Nancy Agnes,
Head, Technical Operations, Phdassistance Group
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Introduction

• The paper "Consumers' Adoption of artificial
  intelligence and Robotics in the Hospitality
  Management and tourism sector literature review
  example and future research agenda" provides
  several recommendations for future research. Some
  of these recommendations include

contd...
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• Investigating the factors that influence consumer
  adoption of AI and robotics in the hospitality
  and tourism sector

• Future research could focus on identifying the
  factors that influence consumer acceptance of AI
  and robotics in the hospitality and tourism
  industry.
• This could include exploring the role of trust,
  perceived usefulness, ease of use, and other
  psychological factors influencing consumer
  behaviour.

contd...
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• Examining the impact of AI and robotics on
  customer satisfaction and loyalty

• Future research could also examine the impact of
  AI and machine learning robotics on customer
  satisfaction and loyalty in the hospitality and
  tourism industry.
• This could involve exploring how these
  technologies impact the quality of service, the
  customer experience, and overall satisfaction
  levels.

contd...
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• Investigating the ethical and social implications
  of AI and robotics in the hospitality and tourism
  sector

• Future research could also focus on exploring the
  ethical and social implications of AI and
  robotics in the hospitality and tourism industry.
  
• This could include examining issues such as
  privacy, data security, and the potential
  displacement of human workers.

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• Exploring the potential of AI and robotics in
  enhancing sustainability in the hospitality and
  tourism sector

• Future research could also investigate the
  potential of AI and robotics in enhancing
  sustainability in the hospitality and tourism
  industry.
• This could involve exploring how these
  technologies can help to reduce environmental
  impacts and promote more sustainable practices.

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• Examining the role of organizational and
  managerial factors in facilitating the adoption
  of AI and robotics in the hospitality and tourism
  sector

• Finally, future research could investigate the
  impact of arts-based approaches on student
  teachers' professional development, particularly
  in relation to their ongoing learning and
  development as teachers.
• This could involve exploring how arts-based
  approaches can contribute to teachers' ongoing
  professional development throughout their
  careers.

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