Compiled by: DR VELDTMAN

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REPAIR AND MAINTENANCE PROGRAMME (RAMP
initiative) REPAIR AND BREAKDOWN
MAINTENANCE PROGRAMME (RBMP)
Compiled by DR VELDTMAN
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REPAIR AND MAINTENANCE PROGRAMME (RAMP
initiative)
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STATUS QUO ? PRIORITIZE AND BUDGET ? DETAIL
DESIGN ? TENDER ? CONSTRUCTION
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1. PROGRAMME OBJECTIVES
2. GENERIC DOCUMENT AND DOCUMENTATION
3. IMPLEMENTATION STATUS QUO REPORT
4. CONTROL MECHANISMS
5. ACHIEVEMENTS AND COST

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• Ensure the optimum functionality of installations
  and facilities
• Tackle the current repair backlog
• Comprehensive inventory of a facility and its
  equipment with a record of maintenance
  requirements / problems
• Guide future repair and maintenance
• Informed budgeting

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• Scope of Services

• Mechanical Engineer
• Boilers, steam generating, distribution
• Kitchen, refrigeration laundry equipment
• Heating, ventilation air-conditioning system
• Electrical Engineer
• Reticulation
• Standby power
• Substations, transformers switchgear
• Electric motors
• Lifts escalators
• Building Civil Engineer
• Roads
• Wastewater solid waste
• Water reticulation plumbing
• Security fencing

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• Creative methods to measure and pay
• Document is being implemented and revised (Latest
  rev no 10 October 2005)
• GCC 2004 (based on CIDB contract format)
• Generic Document
• Guide future repair and maintenance
• User Manual
• 11 Sections
• 18 Components
• 95 Technical particular specifications
• Innovative specification for Labour intensive
  work and job creation

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• Enlargement

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• Enlargement of one Installation

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• Status Quo Reports Methodology

• Step 1 Introduction on Site
• Step 2 Surveying of Installations
• Step 3 Information existing contracts
• Step 4 Status Quo Report
• Step 5 Status Report is reviewed with User
  Client and
• Role-players, updated and revised

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• Status Quo Reports Contents

• An inventory of installations
• The operational state thereof
• A cost estimate to repair it to its original
  state
• An annual cost estimate to maintain the facility
• Submit to Client for discussion

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• Status Quo Reports Purpose

• Basis to determine the content of repair and
  maintenance contracts
• Appoint consultants
• Guide maintenance planning and budgeting
• Accommodate existing contracts and contracts in
  planning
• Final scope of work discussed with Client

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• Status Quo Reports Three Levels of Information

• Top Level Per discipline costing estimate
  (structural, electrical, mechanical, etc.)
• Emergency Repair
• Repair
• Maintenance
• Level 2 Summary of Installation and categorise
• First Level Field survey. Detail of
  Installation

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• Information Hierarchy

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• Visual Inspection and Evaluation Form Structural

ENLARGEMENT OF LEVEL ONE
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ENLARGEMENT OF LEVEL ONE
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LEVEL TWO
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ENLARGEMENT OF LEVEL TWO
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TOP LEVEL
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ENLARGEMENT OF TOP LEVEL
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• Construction Stage

• Contract Documentation / Bills of Quantities
• Competitive Tenders
• Score Card System
• Measure the performance of all role-players
• Breakdown Log, Track and Monitor
• Measure the performance of all role-players
• Scope of the work is controlled and managed by
  consultant with proper contract documentation
• Single point responsibility

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Maintenance Approach

• Construction Stage

Upgrade due to original limitations
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• Schedule of Quantities Repair

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• Schedule of Quantities Maintenance

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• Score Card System

• Specification SA General Maintenance (in
  document)
• Maintenance Prior to Practical Completion
  (Engineers decision during repair phase)
• Maintenance After Practical Completion
• Performance Based Payment Monthly Scoring
• Maintenance Control Plan (contractor)
• Operation and Maintenance Manuals (contractor)
• Breakdowns Call Centre Buro 0800 003 004

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• Score Card System (Continued)

• Performance Based Payment Score Card
• 10 Points (performance indicators) per month
• Satisfactory or unsatisfactory performance i.e. 1
  or 0 per point (no in-between score)
• The contractor shall always have the opportunity
  to score the maximum points
• Selection of points
• Select points at the start of the month
• Engineer 5 points
• Contractor 5 points
• Copy of scorecard to contractor
• Engineer to inspect site on any arbitrary day

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• Score Card System (Continued)

• Scorecard Choosing Performance Indicators
• Choose specific Components or Tasks
• Maintenance of final effluent pumps
• Maintenance of stormwater inlets north terrain
• Maintenance of flush masters administration
  building
• Refrain from using General Performance
  Indicators
• Maintenance of pump station
• Maintenance of stormwater network
• Maintenance of plumbing
• Where to obtain Performance Indicators
• Document Specification
• Operation and Maintenance Manuals
• Maintenance Control Plan

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Score Card System
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• Breakdown Log, Track and Monitor

Ordinary Emergency Fatal
To be repaired normal day to day breakdown Life threatening or potential for serious damage or a security risk Extreme cases
7 days 48 hours Zero (immediate response)
Geyser element Tap leaking Pothole in road Major water pipe Abattoir freezer 1st Boiler Sewer blockage Standby generator not working 2nd Boiler
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• Call Centre

• 0860 004 002 (toll free)
• 24 hours a day, 7 days a week
• All calls to be logged (any time)
• Good description of breakdown and address
  required
• Name and contact number of the person originally
  logging the call

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Call Centre Buro

• Call Centre

2
1
Report Call using 0800 003 004
Start
11
Report Response
Finish
3
4
10
Notify of Call
Second Notification by fax
Second Notification by fax
Notify of Response
4
9
Notify of Response
7
Notify of Call
5
8
6
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• Malicious Damage

• Always log as a breakdown at the Call Centre
• Contractor to report on each malicious damage
  incident
• Date and Time of occurrence
• Component description (and serial number)
• Photograph
• Person responsible (if possible)
• Repair of Malicious Damage New Variation Order
  (M)
• Re-measurable included

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THE END
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