OCLC FirstSearch service Usage Statistics

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OCLC FirstSearch serviceUsage Statistics

• Sonya Oliver, OCLC
• PALINETS OCLC USERS CONFERENCE
• 2001 May 7-8

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• THANK YOU to Shaaron Warne
• for her help with preparations for this session.

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Todays Agenda

• Content and organization of OCLC FirstSearch
  Usage Statistics
• What is included
• How is data organized
• Recent enhancements
• Uses for statistics
• Your questions

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OCLC FirstSearch Usage Statistics

• Use reports to find
• Total searches
• Databases searched/number of searches per
  database
• Number of online full text documents retrieved
• Including Electronic Collections Online
  journal-level use
• Total number of sessions
• Total number of authorizations used
• Simultaneous user information
• Session turnaways

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OCLC FirstSearch Usage Statistics

• Use reports to help make decisions about
• Block (per search) vs. subscription purchases
• Full text access
• Electronic Collections Online journal
  subscriptions
• Bibliographic instruction
• Marketing FirstSearch to users
• Appropriate simultaneous user levels

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OCLC FirstSearch Usage Statistics

• Statistics reflect status of institution,
  subgroup and consortium authorizations
• Updated monthly
• Usage data also in OCLC FirstSearch service
  administrative module (http//firstsearch.oclc.org
  /admin)
• Number of per-search searches remaining in an
  account
• Expiration dates of accounts

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Statistics Logon Screen
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Statistics Logon

• URL http//www.stats.oclc.org
• Logon with FirstSearch authorization number and
  administrative password

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Select Authorization/Reporting Period
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Select Reporting Period
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Reporting Period

• Usage statistics site includes most recent 25
  months of activity
• Data reported following the end of each month
• Electronic Collections Online journal-level
  detail generally online by third day of month
• FirstSearch data generally online by tenth day of
  month

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Authorization Selection
Consortium Code
Account type
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Authorization Selection
Linked authorizations
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Select Type of Report
Subgroup, Institution, Authorization
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Select Type of Report

• Reports reflect account setup (consortium,
  individual institution, subgroup)
• Subgroup report Displays if library belongs to a
  subgroup
• Institution level report Data about an
  institutions activity
• If multiple authorizations, separate institution
  level report for
• Subscription or hybrid accounts that are
  individual accounts
• Block accounts that are individual accounts
• Subscription or hybrid accounts that are part of
  a consortium
• Authorization report(s) Activity for a single
  authorization
• Display only when more than one authorization in
  use

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Institution Report Selection
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Institution Overview Institution Block (per
search) Account
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Institution Overview for block (per search)
account

• Authorizations How many were used
• Sessions Number of sessions begun
• Searches Total searches executed
• Documents Ordered Number of full-text documents
  (each costs 5 searches)

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Institution Overview for block (per search)
account

• Average simultaneous users
• Number of users of FirstSearch at one time
• Maximum simultaneous users
• The highest number of FirstSearch users at one
  time

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Searches Used Institution Block (per search)
Account
Search count and
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Searches Used Block (Per Search) Account

• Database All databases searched during a
  reporting period
• Databases with no activity are not included in
  display
• Searches Percentage of total monthly searches
  that activity in this database represents
• Search History Current month plus previous 6
  months

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Institution Overview Subscription Account
Actual Capacity
Port Level
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Institution Simultaneous Usage (Subscription)
Report
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Institution Simultaneous Usage (Subscription)
Report

• Includes data for reporting period (month)
• Logons Number of times database was accessed
• Searches Total searches in database for month
• Searches of total monthly searches
• User limit Simultaneous user limit for database

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Institution Simultaneous Usage (Subscription)
Report

• Avg Ports Average number of ports in use
• Max Ports Maximum port level at one time during
  month
• Turnaways Number of times users attempted a
  database logon and could not obtain access
• Turnaways of total turnaways

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Institution OverviewSubscription/Hybrid Account
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Institution OverviewSubscription/Hybrid Account

• Authorizations Number of authorizations used
• Sessions Number of sessions begun
• Session Turnaways Number of times users could
  not log on because all ports were full
• Session Turnaways of total session logon
  attempts that resulted in turnaways
• Searches Number of total searches
• Documents Ordered Total number of full-text
  documents ordered

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Institution OverviewSubscription/Hybrid Account

• Port Limit Number of available ports for the
  account
• Hybrid (subscription block) will be unlimited
• Avg Ports Average number of ports in use
• Max Ports Highest number of ports in use at a
  single time
• Port Capacity (1 25, etc.) of total port
  capacity in use
• Will always be 0 25 for unlimited accounts

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Institution Searches Used Subscription/Hybrid
Activity
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Institution Searches UsedSubscription/Hybrid
Activity

• Alphabetical list by database name
• Indicates Billing Method (Block or
  Subscription)
• Indicates of total monthly searching activity
  that each databases searching represents
• Includes data for reporting month plus the
  previous 6 months

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Full Text Report Subscription/Hybrid Account
6531 documents used
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Full Text Report

• Reporting period one month of activity
• Full Text Database Source of full text
  article(s)
• Documents Ordered Number of documents viewed
• On a per-search account, multiply number by 5 to
  determine number of searches used
• Linked full text statistics display next to
  source database (ABI/INFORM, Periodical
  Abstracts, Wilson Select/Plus)

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Electronic Collections Online Overview Report
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Electronic Collections Online Overview Report

• Subscription Journals Number of journal
  subscriptions
• Total Full Text Displays
• Total Abstract Displays
• Subscription Full Text Displays Number of
  displays from subscription journals
• Per Article Purchase Full Text Displays Number
  of displays from non-subscription journals

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Electronic Collections Online Overview Report

• Full Text Displays from ECO DB
• Number of articles displayed from the Electronic
  Collections Online bibliographic database
• Full Text Displays from Other DBs
• Number of articles displayed through links to
  citations in other databases
• Full Text Displays From Other Services
• Number of articles displayed through links to
  citations in other services such as Cambridge
  Scientific Abstracts

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Electronic Collections Online Journal-Level
Details
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Electronic Collections Online Journal-Level
Details

• ISSN and Journal title
• Total Full Text Displays
• Total Abstract Displays
• Full Text by Purchase Method
• Subscription
• Per Article
• Full Text Displays from
• ECO DB
• Other DBs
• Other Services

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• Other Report Types
• Authorization
• Consortium

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Authorization-Level Reports
Authorization Report
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Authorization-Level Reports

• For libraries with two or more authorizations
  that have activity during reporting period in
  following categories
• Subscription or hybrid accounts that are
  individual accounts
• Block accounts that are individual accounts
• Subscription or hybrid accounts that are part of
  a consortium account
• Block accounts that are part of a consortium
  account
• If only one authorization used during reporting
  period, then only institution-level report
  provided

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Authorization Report Individual Block Account
Activity on Single Authorization
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Consortium Reports
Consortium Totals Individual Institution Reports
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Consortium Report Types
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Consortium Reports

• Total consortium activity
• Searches Used
• Simultaneous Usage
• Full Text
• Reports by library type (academic, academic
  research, theological, etc.)
• Electronic Collections Online
• Access to individual consortium member activity

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Consortium Overview
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Consortium Overview Searches Used
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More Consortium Report Types
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Consortium Overview of Electronic Collections
Online Use
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Consortium-Level Journal Details
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Access to Individual Consortium Member Reports
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Authorization-Level Access to Consortium Member
Data
Individual and Authorization-Level Reports
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Authorization-Level Overview Consortium Member
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Authorization-Level Searches Used Consortium
Member
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Consortium Member Electronic Journal Detail
Authorization-level Report of Consortium Member
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Online Help and Comments
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Questions? sonya_oliver_at_oclc.org