Sustainable Tourism Programme

1

• What you need
• 30 minutes of everyones time time out for
  energy. We know its difficult to get everyone
  together at the same time, but this presentation
  works better in groups and promotes group
  discussion and commitment from a team
• Space to think without distraction (put a sign on
  the door saying out of order if it stops others
  interrupting!)
• A computer with screen large enough for group to
  see or a projector
• Pens and scrap paper for individuals to complete
  game and make notes
• Refreshments good old cup of tea to relax the
  group and kick start discussion
• Diaries to book a post presentation meeting to
  monitor how everyone has got on with their
  challenges and to celebrate the successes

2

• Outline of training session
• Explore energy facts
• Key areas of energy consumption
• Energy detective
• Case studies relevant to your business
• Action Stations - What you can do
• Keeping up the momentum
• Who can help

• Outcomes
• Clearer understanding of ENERGY issues
• All staff motivated to work together
• Efficient use of equipment and services
• Reduce energy waste
• Guests benefits from well controlled and
  comfortable conditions satisfying needs and
  leading to repeat business
• Reduce environmental impacts of our business

3

• Why Energy and what are the benefits?
• Controlling energy use is a key part of a
  sustainable way of living.
• It accounts for over 40 of our business running
  costs and is an instrumental part of powering the
  business.
• Actively taking one positive action in energy use
  can result in
• Improved customer comfort
• Reduced costs
• Reduced maintenance
• Environmental benefits

4

• Energy wasters guzzlers
• Unnecessary
• Equipment and lights that are redundant
• Poorly controlled
• Timer and or temperature controls wrongly set
• Inefficient
• Poorly maintained boilers
• Use of standard lamps instead of energy saving
  lamps
• Inappropriate
• Use of inappropriate fuels

5
Energy Quiz Q1 Your fridges freezers (a)
Defrost them once a year it doesnt cost any
more if it ices up (b) Defrost them regularly
as icing up increases the running costs (c)
allow it to ice up as much as possible as it will
help to cool the food quicker Q2
Take control of your heating turning your
thermostat down by 1OC will save . on your
heating bills? (a) 3 (b) 7 (c)
10 Q3 A photocopier left on overnight (a)
wastes enough energy to make 5,300 A4
copies (b) wastes enough energy to make 150 A4
copies (c) doesnt use energy if its not being
used
6

• Energy Quiz continued
• Q4 Leaving a TV on standby overnight
• (a) does not use any electricity
• (b) uses just enough electricity to power the
  red light
• (c) uses as much electricity as four hours
  viewing time
• Q5 A PC monitor left on overnight
• (a) wastes enough energy to laser print 800 A4
  pages
• (b) uses a little energy to keep the screen
  warm ready for the next day
• (c) doesnt use much energy at all
• Q6 The time clock on your microwave oven uses
• (a) very little energy
• (b) enough energy to heat a cup of water
• (c) enough energy to cook a freezer meal

7

• The answers
• Q1 Your fridges freezers
• (a) Defrost them once a year it doesnt cost
  any more if it ices up
• (b) Defrost them regularly as icing up
  increases the running costs
• (c) allow it to ice up as much as possible as
  it will help to cool the food quicker
• Q2 Take control of your heating turning your
  thermostat down by 1OC will save . on your
  heating bills?
• (a) 3
• (b) 7
• (c) 10
• Q3 A photocopier left on overnight
• (a) wastes enough energy to make 5,300 A4
  copies
• (b) wastes enough energy to make 150 A4 copies
• (c) doesnt use energy if its not being used

8

• The answers
• Q1 Your fridges freezers
• (a) Defrost them once a year it doesnt cost
  any more if it ices up
• (b) Defrost them regularly as icing up
  increases the running costs
• (c) allow it to ice up as much as possible as
  it will help to cool the food quicker
• Q2 Take control of your heating turning your
  thermostat down by 1OC will save . on your
  heating bills?
• (a) 3
• (b) 7
• (c) 10
• Q3 A photocopier left on overnight
• (a) wastes enough energy to make 5,300 A4
  copies
• (b) wastes enough energy to make 150 A4 copies
• (c) doesnt use energy if its not being used

9

• The answers
• Q1 Your fridges freezers
• (a) Defrost them once a year it doesnt cost
  any more if it ices up
• (b) Defrost them regularly as icing up
  increases the running costs
• (c) allow it to ice up as much as possible as
  it will help to cool the food quicker
• Q2 Take control of your heating turning your
  thermostat down by 1OC will save . on your
  heating bills?
• (a) 3
• (b) 7
• (c) 10
• Q3 A photocopier left on overnight
• (a) wastes enough energy to make 5,300 A4 copies
• (b) wastes enough energy to make 150 A4 copies
• (c) doesnt use energy if its not being used

10

• The answers continued
• Q4 Leaving a TV on standby overnight
• (a) does not use any electricity
• (b) uses just enough electricity to power the
  red light
• (c) uses as much electricity as four hours
  viewing time
• Q5 A PC monitor left on overnight
• (a) wastes enough energy to laser print 800 A4
  pages
• (b) uses a little energy to keep the screen
  warm ready for the next day
• (c) doesnt use much energy at all
• Q6 The time clock on your microwave oven uses
• (a) very little energy
• (b) enough energy to heat a cup of water
• (c) enough energy to cook a freezer meal

11

• The answers continued
• Q4 Leaving a TV on standby overnight
• (a) does not use any electricity
• (b) uses just enough electricity to power the
  red light
• (c) uses as much electricity as four hours
  viewing time
• Q5 A PC monitor left on overnight
• (a) wastes enough energy to laser print 800 A4
  pages
• (b) uses a little energy to keep the screen
  warm ready for the next day
• (c) doesnt use much energy at all
• Q6 The time clock on your microwave oven uses
• (a) very little energy
• (b) enough energy to heat a cup of water
• (c) enough energy to cook a freezer meal

12

• The answers continued
• Q4 Leaving a TV on standby overnight
• (a) does not use any electricity
• (b) uses just enough electricity to power the
  red light
• (c) uses as much electricity as four hours
  viewing time
• Q5 A PC monitor left on overnight
• (a) wastes enough energy to laser print 800 A4
  pages
• (b) uses a little energy to keep the screen
  warm ready for the next day
• (c) doesnt use much energy at all
• Q6 The time clock on your microwave oven uses
• (a) very little energy
• (b) enough energy to heat a cup of water
• (c) enough energy to cook a freezer meal

13
Fact
14
(No Transcript)
15
Key areas of energy consumption Lighting Heatin
g Appliances

16
Any bright ideas??
17

• Lighting
• No cost
• Make maximum use of daylight. Its free and most
  people prefer it!
• Label light switches so that staff can choose
  only the light that relates to their area
• Use Switch off Standby room cards with lighting
  information for visitors - FREE from SWT
• Consider colour of furnishings and walls light
  surfaces reflect more light

18

• Heating
• No cost
•  
• Make sure the heaters are not obstructed
• Keep the windows and doors closed when the
  heating is on
• Use the magical numbers 16 and 21 for heating. 16
  degrees for sleeping and 21 for daytime activity
  create a comfortable environment
• Use the FREE room cards from SWT to give this
  message to your guests

A typical window left open overnight in winter
will waste enough energy to run a small car over
35 miles!!
19

• Appliances
• No cost
• Dont standby switch off! and encourage staff
  and guests with the free Switch off Standby
  room cards from SWT
• Use the right size pan for the food and hob and
  use lids where possible
• Defrost your fridge and freezer regularly
• Use full dishwashers, washing machine and driers
• Choose economy settings
• Dont use too much detergent

20

• Lighting
• Low cost
• Fit energy saving bulbs in lights used for 4 or
  more hours each day
• External lights - Reduce light pollution. With
  wonderful star-studded night skies its a shame
  not to make the most of them. Use fitted shades
  over the light fittings and divert light
  downwards to ground level.
• Use lighting controls timers, sensors key
  cards

21

• Heating
• Low cost
• Radiator shelves throw heat out at waist level,
  rather than rise directly to the ceiling (useful
  in older high ceiling buildings)
• Insulation Ensure all loft spaces are adequately
  insulated (27 cm in depth) and windows and doors
  draught proofed. Insulate the hot water tank and
  pipes and consider wall insulation.

Incidental - 10
Roof - 25
Walls - 35
Doors windows - 15
Floor - 15
22

• Appliances
• Low cost
• Put a time switch on photocopiers, microwaves,
  printers to ensure that they switch off at the
  end of the day
• Replace boiler if over 15 years old
• Choose low energy rated appliances when replacing
  equipment

23

• Be an Energy Detective
• Draw a plan of the establishment
• Identify different areas of the business
  Office/front desk/activities centre/rooms/restaura
  nt/coffee shop/caravan pitches.
• Find three key energy users in two of these
  areas.
• Now make suggestions on how we could make savings
  in each of those areas

24
Heres what our Energy Detective found In the
Office Energy users Computer Photocopier Lights
Energy savers Potential (P) or Existing (E) E
-Timer switch for photocopier (goes off at night
in case anyone forgets!) E - Low energy bulbs P
- Switch off standby room card for computer and
monitor
25
In the Bedroom Energy Users TV/Stereo Heating Kett
le Energy savers Potential (P) or Existing (E) E
-Thermostat E - Small kettles P - Switch off
Standby room cards
26
Management We have already begun to make savings
in our energy use by.
27

• Measure to manage
• Monitor energy bills
• Take regular meter readings
• Meter plugs measure the power consumption of
  individual appliances
•  
• Measuring our energy use will help us all
• Raise our general awareness of our energy
  consumption
• Identify potential problems that cost us money
• Assess progress and performance of energy
  saving actions
• Allow us to set targets and compare our
  performance with others
• Discovering what drives our energy consumption
  can be enlightening!

28

• Action Stations
• Form an energy team
• Establish current consumption and monitor
• Prepare an action plan and timetable a few
  things first set realistic goals
• Energy policy
• Consider guest communications promote work
  internally via staff newsletters/intranet/emails/p
  osters
• Keep up the momentum
• Review put a firm date in the diary for the
  next meeting
• Report feedback from guests and staff
• Assign new tasks
• Recognise success

29

• GTBS
• You are now probably well on the way to reaching
  a bronze
• standard award from the Green Tourism Business
  Scheme
• (GTBS)
• A marketing and advisory scheme for tourism
  businesses
• Supporting the local area and environment
• Providing an easy way for visitors to know that
  their fun is benefiting the area they are
  enjoying.
• Visit www.green-business.co.uk or call 01738
  632162

30
Congratulations energy graduates! Looking for
further information on turning good intentions
into action? Visit www.swtourism.co.uk for more
help and signposting
31
Each year in the UK we use enough paper to cut
down a forest the size of.
6 glass bottles, 17 cans, 5 plastic bottles and
8kg of paper.
Imagine 400 12kg rubbish bags bulging with grass
clippings. How many acres would this come from?
Wales
After Christmas the average adult throws away
2020 miles
One acre
A typical supermarket breakfast of 6 items will
have travelled how many miles to get to your
plate?
32
Each year in the UK we use enough paper to cut
down a forest the size of.
6 glass bottles, 17 cans, 5 plastic bottles and
8kg of paper.
Imagine 400 12kg rubbish bags bulging with grass
clippings. How many acres would this come from?
Wales
After Christmas the average adult throws away
2020 miles
One acre
A typical supermarket breakfast of 6 items will
have travelled how many miles to get to your
plate?
33
Each year in the UK we use enough paper to cut
down a forest the size of.
6 glass bottles, 17 cans, 5 plastic bottles and
8kg of paper.
Imagine 400 12kg rubbish bags bulging with grass
clippings. How many acres would this come from?
Wales
After Christmas the average adult throws away
2020 miles
One acre
A typical supermarket breakfast of 6 items will
have travelled how many miles to get to your
plate?
34
Each year in the UK we use enough paper to cut
down a forest the size of.
6 glass bottles, 17 cans, 5 plastic bottles and
8kg of paper.
Imagine 400 12kg rubbish bags bulging with grass
clippings. How many acres would this come from?
Wales
After Christmas the average adult throws away
2020 miles
One acre
A typical supermarket breakfast of 6 items will
have travelled how many miles to get to your
plate?
35
Each year in the UK we use enough paper to cut
down a forest the size of.
6 glass bottles, 17 cans, 5 plastic bottles and
8kg of paper.
Imagine 400 12kg rubbish bags bulging with grass
clippings. How many acres would this come from?
Wales
After Christmas the average adult throws away
2020 miles
One acre
A typical supermarket breakfast of 6 items will
have travelled how many miles to get to your
plate?
36
Putting a jacket on your hot water tank could
save you up to...
enough energy to power a town the size of
Basingstoke. (EST)
If everybody in the UK switched off their TV set
rather than leaving it on stand-by, it would
save...
about 100 million tonnes per year (Wastewatch)
...20 per year on your energy bills (EST)
Refrigeration and freezing appliances in UK homes
cost...
...1.2 billion worth of electricity every year
(EST)
In the 1950s the world made less than 5 million
tonnes of plastic products. Today we use
37
Putting a jacket on your hot water tank could
save you up to...
enough energy to power a town the size of
Basingstoke. (EST)
If everybody in the UK switched off their TV set
rather than leaving it on stand-by, it would
save...
about 100 million tonnes per year (Wastewatch)
...20 per year on your energy bills (EST)
Refrigeration and freezing appliances in UK homes
cost...
...1.2 billion worth of electricity every year
(EST)
In the 1950s the world made less than 5 million
tonnes of plastic products. Today we use
38
Putting a jacket on your hot water tank could
save you up to...
enough energy to power a town the size of
Basingstoke. (EST)
If everybody in the UK switched off their TV set
rather than leaving it on stand-by, it would
save...
about 100 million tonnes per year (Wastewatch)
...20 per year on your energy bills (EST)
Refrigeration and freezing appliances in UK homes
cost...
...1.2 billion worth of electricity every year
(EST)
In the 1950s the world made less than 5 million
tonnes of plastic products. Today we use
39
Putting a jacket on your hot water tank could
save you up to...
enough energy to power a town the size of
Basingstoke. (EST)
If everybody in the UK switched off their TV set
rather than leaving it on stand-by, it would
save...
about 100 million tonnes per year (Wastewatch)
...20 per year on your energy bills (EST)
Refrigeration and freezing appliances in UK homes
cost...
...1.2 billion worth of electricity every year
(EST)
In the 1950s the world made less than 5 million
tonnes of plastic products. Today we use
40
Putting a jacket on your hot water tank could
save you up to...
enough energy to power a town the size of
Basingstoke. (EST)
If everybody in the UK switched off their TV set
rather than leaving it on stand-by, it would
save...
about 100 million tonnes per year (Wastewatch)
...20 per year on your energy bills (EST)
Refrigeration and freezing appliances in UK homes
cost...
...1.2 billion worth of electricity every year
(EST)
In the 1950s the world made less than 5 million
tonnes of plastic products. Today we use
41
Germany and Austria recycle 50 of their waste.
In the UK households recycle
...to carpet the entire planet every six months
(Ergo)
We use 10 billion plastic carrier bags every
year, enough...
...to fill the Albert Hall (Waste Watch)
The UK produces enough rubbish every hour
9 million nappies Womens Environment Network
12 of rubbish (Defra)
Every day in the UK we throw away...
42
Germany and Austria recycle 50 of their waste.
In the UK households recycle
...to carpet the entire planet every six months
(Ergo)
We use 10 billion plastic carrier bags every
year, enough...
...to fill the Albert Hall (Waste Watch)
The UK produces enough rubbish every hour
9 million nappies Womens Environment Network
12 of rubbish (Defra)
Every day in the UK we throw away...
43
Germany and Austria recycle 50 of their waste.
In the UK households recycle
...to carpet the entire planet every six months
(Ergo)
We use 10 billion plastic carrier bags every
year, enough...
...to fill the Albert Hall (Waste Watch)
The UK produces enough rubbish every hour
9 million nappies Womens Environment Network
12 of rubbish (Defra)
Every day in the UK we throw away...
44
Germany and Austria recycle 50 of their waste.
In the UK households recycle
...to carpet the entire planet every six months
(Ergo)
We use 10 billion plastic carrier bags every
year, enough...
...to fill the Albert Hall (Waste Watch)
The UK produces enough rubbish every hour
9 million nappies Womens Environment Network
12 of rubbish (Defra)
Every day in the UK we throw away...
45
Germany and Austria recycle 50 of their waste.
In the UK households recycle
...to carpet the entire planet every six months
(Ergo)
We use 10 billion plastic carrier bags every
year, enough...
...to fill the Albert Hall (Waste Watch)
The UK produces enough rubbish every hour
9 million nappies Womens Environment Network
12 of rubbish (Defra)
Every day in the UK we throw away...
46

• Case study - A Large Cornish Hotel
• A leading example in energy efficiency and
  sustainable tourism, it has implemented the
  following recent initiatives
• Joined the Envision project to get energy audit
  and reduce carbon footprint.
• Reduced costs by an estimated 3000 a year by
  switching to energy efficient lighting and
  managing equipment usage more effectively with
  timers and schedules
• Implemented rigorous system of monitoring energy
  use
• Working with Envision to implement Environmental
  Management System for further improvements.
• Outdoor pool heated by solar panels
• Plan to install further renewable energy systems
• Looking into heat recovery from refrigeration in
  order to supply hot water to their kitchens.
• They also hold a Green Tourism Business Scheme
  Gold Award.

47

• Case study
• Skern Lodge Outdoor Activity Centre
• We have significantly reduced waste and energy
  consumption, leading to significant financial
  savings and increased customer satisfaction
• Sarah Rigby, Office Manager, Skern Lodge
• 2,700 a year saved through a 25 reduction in
  energy costs by installing a new boiler system,
  energy saving light bulbs, timer switches and
  improving building insulation.

48
Case study Food and Drink Best Western Deans
Place in Alfriston, Sussex, reports energy
savings of 27,000 a year through small but
crucial actions. Hotel owner Peter Bramich says
Chefs must understand that they do not need to
keep all ovens and hob rings on if they are not
needed. We used to keep our large grill on for
four hours in the afternoon, just in case a
customer asked for a toasted teacake. We now only
use equipment when required and are still able to
ensure the customer is happy." hospitableclimates.
org.uk
49
Case study Visitor Attraction Flambards are set
to make savings of 925 a year by changing lights
on just ONE ride to LEDs Thunderbolt ride uses
640 x 20watt lamps, costing 1300 per season,
with a natural lifespan of 600 1,000
hours Using 1.5 watt LEDs would cost 100 per
season and have a lifespan of 8,000 10,000
hours Implemented a four year replacement
programme Year one replace 200 bulbs no net
gain or loss Year two replace 200 bulbs net
saving 260 Year three replace 200 bulbs net
saving of 370 Year four replace 40 bulbs net
saving of 925 Annual savings for next 6 years
1200 Figures verified by Envirowise