Uncle Sam is coming to save your unworthy Arse

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CRC Industries UK Limited
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• To Hell and Back
• How to Survive an American Take-Over

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• The company prior to Acquisition
• The Acquisition Process
• Redundancy and culture change
• Maintaining Motivation
• What happens next

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Today's modern business is a complex inter
reaction of people. It demands Best in Class
People
design
DESIGN SYSTEM
ideas
Factory
MANUFACTURING SYSTEM
enquiry
order
SALES SYSTEM
order
SUPPLIER INFORMATION SYSTEM
SUBCONTRACTING DESIGN RELEASE SYSTEM
DELIVERY SYSTEM
Warehouse
ORDERING SYSTEM
RECEIPTS AND TESTING SYSTEM
supplies
instructions
orders
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Self Directed Work Teams
Team Leaders
Supervisors ( Coaches )
Middle Management (Trainers Facilitators )
Managing Director
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Start
Put tea in pot
Boil Kettle
Boiled?
Get the cups
No
Yes
Add water to the pot
Milk or Sugar
End
No
Yes
Pour
Serve
Add milk sugar
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Throw Your Hat In
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Facilitators and Team Leaders in Ambersil

• Will promote the Culture for Team working
• Assess the situation. Get the facts
• Generate possible solutions with green light,
  non-judgmental thinking.
• Select the best solution.

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The Challenge of the year 2002 and beyond

• 47 of Manufacturing in the UK has disappeared
  since 1990
• Competition on price from developing nations has
  never been so strong
• To compete we have to have competitive edge.

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The Acquisition Process

• Confrontational
• Threatening
• De-motivating
• Uncertainty
• Redundancy

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Redundancy and Cultural Changes The Good The
Bad and the downright ugly
Compromise Agreements Code of Conduct Working
Hours Arbitrary Decision Making Threats
insecurity
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Despite the USA being a world leader in
technology They have poor relationships with
their staff They do not understand
motivation They actively discourage relationships
with suppliers It is Do as I say not as I do
In short they do not understand that the
gathering of water is a pretty essential thing
for the sustaining of life -
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Since man has been an inhabitant of the planet,
the gathering and distribution of water has been
a fairly simple operation.
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Brand changed to CRC from Ambersil 20 of end
user sales lost Morale at an all time low
Crisis meeting UK to become independent from
USA control Company transferred to CRC European
operations Brand reverted to Ambersil UK
Tactical plan given 12 months to succeed
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• Maintaining Motivation
• Personal Motivation
• Managers Motivation
• Field Sales Motivation
• Staff Motivation
• Production Staff Motivation

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The Future
Re-Branding exercise completed Change of
strategy on route to market Profit sharing for
all employees Extend the manufacturing plant
Automation of routine manual jobs Re-Introduction
of NVQs up to level 3 Self Directed work Teams
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