Successful Trends in eLearning in imparting eSecurity

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Successful Trends in e-Learning in imparting
e-Security

• C.N.S.K. Murthy
• CISA, PMP, CAIIB, CTM
• 14th December, 2007.

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• Have you ever shared your User ID and Password
  with another person?

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Rs. 1 Crore worth Shares in Your name

• SCENARIO 1
• You have an online trading account containing
  blue chip companies shares worth more than Rs.1
  Crore. How do you protect your online account
  from falling into wrong hands?

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You Are Carrying Rs.1 Crore Hard Cash in Mumbai

• SCENARIO 2
• You are carrying hard cash of Rs. 1 Crore with
  you and say you are traveling in Mumbai. How do
  you travel?

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You have jewels worth Rs. 10 Crore

• SCENARIO 3
• You have precious and most valuable jewelry and
  say its value is more than Rs.10 Crore. You are
  searching for a place to store it. Which place
  would you select?

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What drives us

• OWNERSHIP
• COMMITMENT
• RESPONSIBILITY

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The Purpose

• The purpose of e-learning is to
• make the employee
• to do or not to do
• what is required for maintaining security.

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If you Build, will they come?

• If you build it, they will come.
• Will they?
• Is it not a myth?

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Is e-learning effective?

• Training Magazine 2004 Survey
• Modes of delivery of training
• 17 by computer
• 8 by instructor via virtual classroom
• 70 in class room
• 5 Other modes
• As much as 62 of all learning technologies fail
  to meet expectations.
• A study of 139 companies in 15 countries found
  that 75 of respondents rated the effectiveness
  of e-learning as less than 5 on a 10 point scale.

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• When will e-learning
• facility become
• e-security for the organization?

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Motivated Employees

• The employee needs to be motivated
• to show ownership
• to be responsible and
• to be committed

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Rocket Science

• How do we change employee behavior?
• How do you make the horse drink water?

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The Skills Needed

• Changing human behavior requires skills in
• Change management,
• Communication and
• Leadership

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Our Roles

• We are not police
• We are not technology pushers
• We are not mere trainers
• We are the change agents

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The Path to Security

Secured Environment
Motivated Employees
E-learning technology and E-security learning
content
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The TrendsInformal Learning

• Learning is not a separate activity. It is made
  a part of the daily work.
• Learning is blended with the informal work
  culture of the organization.
• Blended learning is convergence of training, info
  repositories, communities, networks, experts,
  expertise and a host of others.

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The TrendsInformal Learningcontd.

• Users today lead a more active life outside the
  work
• they listen to podcasts
• they write and read blogs
• share views and experiences through wikis
• Bring those informal approaches into the
• company and make them informal learning
• means.

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The various ways of informal learning

• Mentors or coaches
• Networking with external professionals
• On the job work experience
• Online referenceware
• Podcasts
• Shared repositories of info
• Trade and business publications
• Web-conferences
• Wikis

• Blogs
• Collaborative learning spaces
• Established communities of practice
• Expertise locators
• Industry conferences
• Informal conversation with colleagues
• Internet searches
• Knowledge and content management systems
• Learning portals
• Livechats

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The TrendsUse Professional Help

• Use skills from PR and Advertising

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The TrendsLocalize and Customize

• Working Globally with workforce diversity
  requires us to localize, regionalize and
  customize the message

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The TrendsSecurity Beyond the Work

• Where does security end?
• Security does not end with employee leaving the
  companys premises.
• Security is emphasized as a way of life for users
  whether they are in the office, at home or on
  the road.

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The TrendsTalk Their Language

• Tailor security learning at different levels
• Executive Management
• Middle Management
• End Users

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• THANK YOU
• cnsk_at_hotmail.com