ILB Certification Council CENISSS Workshop on ICTSKILLS eCertification in Europe

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ILB Certification Council CEN/ISSS Workshop on
ICT-SKILLSe-Certification in Europe

• John OSullivan
• Brussels 21 October 2008

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Positioning
Industry Leadership Board
Certification Council
CEN/ISSS Workshop Agreement
e-Certification
e-Competence Framework
e-Career Services
ICT Lane
HARMONISE
EQF
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What is e-Certification ?

• Process of gaining a credential in a ICT
  particular skill
• granted by a recognised body
• on achievement of an acceptable standard
• defined and judged by quality assured processes
• Examples
• Degree in Computing
• Member of a professional body eg MBCS
• European Certification of Informatics
  Professional EUCIP
• European Computer Driving Licence ECDL
• Microsoft Certified Systems Engineer MCSE
• A Plus

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Value of e-Certification

• To employee / candidate to improve pay /
  prospects
• To (prospective) employer badge of competence
• To customer confidence in supplier
• To supplier promotional tool
• To vendor to protect distribution channel
• To public confidence in IT professionals

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HARMONISE

• Led by CEPIS in 2006 - 2007
• Four main themes
• Labour Market for professional e-Skills
• e-Skills certification processes
• Market for e-skills certification
• Quality standards
• Principal conclusion certification jungle
• 62 certification suppliers
• 617 types of certifications
• 5 million certifications in last 6 years
• Contrast with ECDL 7 million in 146 countries

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HARMONISE Recommendations

• Careful planning, involve all stakeholders
• Involve professional associations
• Umbrella approach, co-existence, cross-reference
• Quality standards and accreditation
• Content must be more transparent
• Align with e-CF, EQF, ECTS

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Characteristics of e-certification

• Certification jungle ?
• Parallel universe ?
• Vital and fertile eco-system supporting the
  parent labour and product markets ?

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The universes converge

• SAP University Alliance
• Portugal MoU Cisco Network Academy
• Holland MoU for secondary schools
• Italy EUCIP in university syllabus
• UK public funding for industry certifications
• Ireland Higher Education Training Awards
  Council
• UNESCO ICT Competence Framework for Teachers
• Scotland Digital Media ICT Vendor Alliance
• US Department of Defense
• and lots of others...

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Actions
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Action 1 Metrics

• Update HARMONISE data (at country and European
  level)
• Standardised metrics
• Top 10 to 12 certifications
• Seven large countries
• Data sheet
• Mid 2008, and again mid-2009
• Annual process

Microsoft Cisco Novell Sun IBM ISEB ITIL Eucip SAP
CompTIA Oracle ISACA
UK Germany Italy Poland France Spain Netherland
s
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Number of certifications worldwide 000s
3.7 fold growth 2000 to 2007
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Action 2 Organisational Maps

• Organisational maps for each country (and Europe)
• Government Ministries and agencies
• Trade bodies
• Professional organisations
• Certification bodies
• UK, Germany, Italy
• In hand Netherlands, Poland, Ireland, EU

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United Kingdom
BERR
BCS
ISEB
Professional bodies
DIUS
IET
DCSF
Cabinet Office
IMIS
Government Departments
SFIA Foundation
Intellect
QCA
Trade association
LSC
E-Skills UK
Government Agencies
PITCOM
NCC
CPHC
UKAIS
Education bodies
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Germany
research bodies
industry
Ministry/ Government department
associations
Cisco
Fraunhofer
Bitkom
BMWI
ZVEI
BMAS
KIBNET
CAST
BMBF
AITTS
professional bodies
FEA
GI
BiBB
BVSI
ECDL
government agencies
ASQF
ver.di
Cert-IT
IGM
AKR
DLGI
DAR
certification bodies
social partner
accreditation bodies
trade union
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Italy
research bodies
ICT industry
Industry associations
Ministry/ Government department
Cisco
Fondazione Politecnico Milano
Confindustria/Assinform
Microsoft
CNEL
CC
Confoccmercio/Assintel
Other Vendor
MSC
Min. Welfare
Other C
CAN/PIN-SME Italy
Min. Education
ABI Lab
EUCIP
CNIPA
professional bodies
Borsa Lavoro
AICA
ECDL
ANIPA
ISFOL
government agencies
ANIPA
Other Ass
FCD
Technical Schools
Fida
AIPSI
Fondi Interprofessionali
AICA
Regional agencies
certification bodies
CEPAS
Educational bodies
Universities/ CINI
social partner
trade union
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Action 3 Positioning e-Certification

• Methodology for positioning e-certifications
  against new e-Competence Framework (and hence to
  EQF)
• Mapping results for 2-3 worked examples

Work with Framework and Career Service
projects Most difficult task obtain trustworthy
information
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Examples of positioning to e-CF
Oracle DBA
MCSE
ISEB Basic systems analysis
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Action 4 European Model
X
X
Laissez-faire certification jungle
Regulation
European Model for e-Certification
Work with e-certification suppliers and all
stakeholders
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Who is the model for ?

• Certification providers
• Vendor, eg Microsoft, Oracle, Cisco
• Neutral, eg CompTIA
• Independent, eg ISEB, EUCIP

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Purpose of the model

• To articulate individual qualifications against
  e-Competence Framework
• By level and by topic
• And thus against EQF too
• Help learners and employers to select appropriate
  qualifications
• Improve value and recognition of qualifications
• Hence increase the market by improving
  inter-operability

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Elements of the model
Standard / Guidelines / Principles

• Trustworthy means of positioning individual
  qualifications (and justifying that)
• Quality assurance of the qualification (eg ISO
  17024)
• Maintaining the syllabus
• Marking and verification
• Scheme for annual collection of market statistics
• Clear information to prospective candidates
• Open allow entry from other schemes
• Recognition

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Questions for ILB Certification Council

• Co-operation with metrics ?
• Support for model ?

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CEN/ISSS Workshop on ICT-SKILLSe-Certification
in Europe
European Model for e-Certification