Audit

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Audit Certification Management Software

• Presented by jadian enterprises
• July 2007

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Overview of jadian enterprises
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Company Overview

• Software and services company
• Headquartered in Lansing, Michigan Establishing
  Dubai office
• Development team in India to service Asia/South
  Pacific and Africa
• Strategic Alliances to support marketing and
  implementation
• Focused on audit and compliance solutions
• Key markets served
• Certification and Accreditation Bodies
• Government Sector
• Construction Audit and Snag (Punch List)
  Management
• Facility Management and Work Orders
• Manufacturing and Supplier Quality

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jadians Mission
Deliver Solutions Expertise
SECURITY
QUALITY
ENVIRONMENT
SAFETY
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Compliance Industry Experience

• jadian is experienced in a variety of
  compliance-related areas
• Management systems
• Inspection bodies
• Public health
• Environmental protection
• Personnel certification
• Organic certification
• Accreditation services
• Product certification
• Supply chain audit management
• Laboratory information systems
• Occupational health and safety

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Software Offerings

• jadian offers three related software products
• Enterprise Quality Manager (EQ/M)
• Audit, compliance, certification, and work order
  management solution
• CommonView
• Consolidates quality, safety, security, and
  environmental audit results across an entire
  global supply chain or related organizations
• System Thinker
• Helps small- to mid-sized manufacturing and
  processing facilities manage the basic elements
  of any quality, safety, environmental, and
  security standard
• Highlights
• Configurable, web-based solutions based on
  Microsoft .NET
• Handles multiple industries and audit types (e.g.
  ISO9001, AS9000, ISO 17025, Public Health, and
  more)
• Proven solutions that have been fielded for 5
  years under .NET
• Conceived by experienced auditor with strong
  industry knowledge

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Service Offerings

• Consulting and implementation services
• Needs analysis, project management
• Software configuration / customization
• Systems integration
• Data migration
• Application hosting services
• Implementation support
• Installation, training, roll-out support
• Ongoing support (help desk, onsite)

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Key Customers
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Key Customers
24 hours a day, seven days a week someone around
the world is using jadian-developed software to
manage compliance.
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ANAB

• ANSI-ASQ National Accreditation Board (ANAB) is
  the U.S. accreditation body for management
  systems
• Responsible for accrediting certification bodies
  for a number of standards across multiple
  industries
• ANAB is using EQ/M to
• Log inbound applications
• Schedule auditors
• Manage the entire accreditation process
  (including appeals, suspensions and withdrawals)
• Handle complaints
• Track noncompliances and corrective actions
• Provide online searchable directory of
  ANAB-accredited certification bodies
• Registrars log into the system via the web
• View non-conformances, enter corrective actions,
  and lodge appeals

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National Sanitation Foundation (NSF)

• National Sanitation Foundation (NSF)
• World Leader in Public Health Safety
• Risk management-focused
• EQ/M helps enable NSF to
• Schedule and manage field audits
• Quickly write and deliver audit reports
• Monitor corrective actions
• Provide managers with critical performance-related
  information
• Make information available to its clients via a
  secure website
• EQ/M is integrated with NSFs SQL Time accounting
  system

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National Quality Assurance (NQA)

• National Quality Assurance (NQA)
• ISO 9001, ISO 14001, TS 16949, and AS9100
  registrar
• Accredited by ANAB and UKAS
• Key purchase drivers
• Reduce redundant data entry
• Simplify and track the scheduling process
• Unified database for easy sharing across the
  organization (from sales through operations)
• Track the status of key metrics, tasks through
  the use of dashboards
• Condense cycle times between the initial audit
  request and certificate issuance
• NQA is using the software to manage customers,
  audits and audit scheduling, certification,
  corrective actions, complaints, and reporting

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California Certified Organic Farmers

• California Certified Organic Farmers (CCOF)
• Over 1,200 members
• Leading organic certifying agency Accredited by
  IFOAM and USDA
• Implemented EQ/M to
• Log and track applications
• Schedule inspections
• Maintain member profiles
• Create and track certificates
• Generate contract renewals
• Key benefits include
• Reduced administrative costs and increased
  revenues
• Improved analysis capabilities
• Value added services to their clients (CommonView)

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ASI Food Consultants, Inc

• ASI Food Consultants, Inc (ASI)
• One of the oldest and most well-respected food
  auditing companies
• Provides HACCP, GMP, GAP, and ISO 22,000
  certification and training also auditing
  programs such as British Retail Consortium,
  International Food Standard, and Euregap
• Selected EQ/M to manage its food auditing
  business
• Chosen after extensive competitive product review
• Managing audit schedules, audit results, auditor
  expenses
• Re-selling jadians CommonView product under
  private brand called Data Stream Solution
• Introduced service to manage customers global
  supply chain audit process
• Audit scheduling, tracking non-compliances and
  corrective actions, assisting with the audit
  review process, and tracking supplier
  certifications
• Suppliers submitting corrective actions and
  evidence online

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Enterprise Quality Manager
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Software Highlights

• Streamlines the entire audit and certification
  process
• Collection of customer data
• Risk assessment
• Quoting and proposals
• Audit and audit scheduling (including contract
  auditors)
• Remote audits and report writing
• Non-conformances and corrective actions
• Certification re-registrations
• Manages certification body compliance to ISO
  Guide 62, 65, 66, ISO 17021 and ISO 17065
• Configured to meet each clients unique
  requirements
• Proven base software package with configuration
  options
• Accommodates client-specific terminology,
  procedures, reports
• Can be easily maintained and modified over time

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Software Highlights

• Adaptable to multiple standards/guidelines,
  including but not limited to
• ISO9001 QS9000 Public Health
• ISO14001 AS9000 Good Mfg Practices
• TS16949 QS9000 Fire Safety
• ISO17025 HACCP Others...
• Powerful information dashboards reporting tools
• Helps ensure immediate availability of important
  information across the entire organization
• Assists in quickly identifying new trends and
  areas needing attention
• Facilitates prioritization of necessary actions
  to be taken
• Online business processes
• Post audit, certification, registration, and
  other results on a website
• Accept and process customer requests via online
  portal
• Process online payments for services rendered

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Software Highlights

• Easy-to-use
• Familiar and simple navigation scheme (treeviews,
  drillable lists, sortable columns)
• Results in shorter training period
• Flexible architecture
• Web-based solution created using Microsoft .NET
  technology
• Facilitates integration with existing and future
  systems, such as finance or oversight bodies
• Address both short- and long-term needs
• Adaptable to changing requirements
• Multi-lingual for expansion around the world
• Lasting technology used to continually develop
  enhancements and new features

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Secure Log-On

• Users access the system via secure log-on
• Log-on determines security level and role of the
  user
• The ability to view, edit, add, and delete items
  is determined by security and role

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Dashboards

• Users are directed to a dashboard that contains
  key data relevant to them
• Dashboards can easily be configured to display
  information important to your organizations
  success

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Simple Navigation Scheme

• Functionality is presented in a familiar treeview
  format based on your organizations terminology
  and business processes
• Simplifies training and acceptance throughout the
  organization
• Users can view data easily navigate through the
  system

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Client Management

• Manage a complete database of clients
• Tracks client-related information obtained from
  applications and/or from integration with other
  systems
• Profile data to calculate risk levels can be
  easily added to system

Drill into
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Quoting Proposals

• EQ/M calculates the appropriate fees based on
  characteristics of the client (e.g. number of
  employees) and certification program
• If business rules allow, fees can be modified for
  individual clients
• Fee schedules are parameterized in tables for
  quick and easy updating
• The information feeds into a written proposal
  that matches your companys format

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Create An Audit

• EQ/M accommodates any number of audit types
  (readiness review, initial certification, stage
  1, stage 2, surveillance, re-registration...)
• Users have related information at their
  fingertips (audit type, date, costs,
  correspondence, corrective actions)

Drill into
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Schedule the Audit

• Ability to schedule audits based on risk levels
  or number of employees
• Accommodates central scheduling and/or allows
  lead auditors to self-schedule
• Surveillance audits automatically scheduled based
  on defined frequency (e.g. 6, 9, 12 months)

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Auditor Assignment
As scheduling criteria is met, warning messages
like codes not covered disappear

• Assign Auditors (individual or teams) based on
• Availability
• Industry codes
• Standard training and experience
• Go/No Go lists
• Geography and regions
• Helps manage conflict of interest
• Workload Manager allows scheduling to be balanced
  automatically

when all criteria is met, notification to
customer (e.g. Send to Fax) is enabled.
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Conduct the Audit

• Audits can be conducted in disconnected
  environment or wirelessly
• The system supports Pocket PCs, Tablet PCs, and
  laptops in the field
• Audit reports can be created and printed onsite

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Track Noncompliances and Actions

• Auditors can record, report, and track
  noncompliances
• The system can track corrective actions, root
  cause analysis, and any verification information
  provided by the client... Along with due dates
• Verification audits can be scheduled to ensure
  the corrective action is effective

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Audit Reports

• Significantly reduce the time required to create
  audit reports without sacrificing quality or
  detail
• Data from EQ/M populates pre-designed audit
  reports, with ability to add custom statements
• Data and information can be exported to word
  processors and third-party report writers for
  further editing

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Issue A Certificate

• Certificates can be issued once the certification
  process is complete
• Certificates are configured to your needs
• Certificates can be printed from multiple
  locations and in multiple languages

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Performance Measurements

• Track a variety of key performance measures for
  your organization
• The systems open architecture enables you to
  create your own reports over time

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In Summary
EXPERIENCE INDUSTRY KNOWLEDGE
COMMERCIAL SOLUTION
PARTNERSHIP APPROACH

• Customer base includes several registrars and
  oversight bodies
• Our solutions have been fielded and in use for
  several years
• Online data collection experience via ANAB site
  and others

• Configured systems will be based on existing and
  proven code
• Shorter implementation timeframe
• Commercial product with known development path
  for enhanced features

• Long-term commitment to the Registrar Community
  and the audit/compliance business
• Passionate commitment to customer success
• Philosophy of information sharing and education
  to empower our customers

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For More Information
Jerry Norris jadian enterprises inc. 517 376
3209 jerryn_at_jadian.com www.jadian.com