Facilitation Skills

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Facilitation Skills
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Learning Objectives

• Relate the relevance of facilitation skills to
  coordination
• Distinguish between process and content
• Describe the stages in the process of faciliation
• Identify attitudes and skills required for
  effective facilitation

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Facilitation Skills
Facilitate from latin facile to make easy
A Facilitator -
helps a group or team to work together in a
collaborative way by focusing on the process -
how the group works helps the group to get to an
agreed end point helps learning/understanding
take place and is perceived as being CONTENT
NEUTRAL
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There are status differentials
Distrust or bias exists
There is a crisis or emergency
Facilitation may be needed when ...
Rivalries exist
Complex or novel situations
Problems are poorly or differently defined
The breadth or scope of an issue is large
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What should facilitation achieve?

• An agreed output/goal
• A distinction between process and content
• Recognition of group dynamics
• Recognition of blocks in process
• Responsibility for the process
• Demonstration of no stake in the output
• Steering diverse actors towards the agreed goal

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Stages in Facilititation

• Stage 1 Preparation
• Context
• Audience
• Outcome
• Venue/space

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Stage II

• Process
• Build trust
• Context
• Issus and output
• Maintain focus
• Prepare systems

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Stage III

• Post process
• Documentation
• Follow up

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Facilitator Competences

• Effectively use core methods
• Manage the client relationship
• Use time and space intentionally
• Evoke participation and creativity
• Respect the group and individuals
• Demonstrate neutrality and objectivity
• Read group dynamics
• Orchestrate the event

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Facilitator Competences

• Release blocks to the process
• Adapt to changing situations
• Assume responsibilty for the process
• Produce documentation
• Model appropriate behaviour
• Maintain personal integrity

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Basic Facilitation Skills
Listening
Questioning
Guiding
Managing
Clarifying
Summarizing
Visualizing
Organizing
Linking
Presenting