CPAC: The Community Planning

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CPAC The Community Planning Advocacy
Council

• Creating Community Solutions
• Management Assistance Program (MAP)
• Presentation to Nonprofit Development
• Center of Southern New Jersey
• February 15, 2007

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CPACs Mission

• CPACs mission is
• To build strong and compassionate communities in
  Greater Camden County,
• To protect and improve the quality of life for
  vulnerable people,
• And to promote social, racial, and economic
  justice.

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Since 1983 CPAC CONVENES State Mandated
Programs on behalf of Camden County Government

• County Human Services Advisory Council (HSAC) and
  its various sub-committees
• Comprehensive Emergency Assistance System (CEAS)
  the Homeless Network Planning Committee (HNPC)
• Management Assistance Program (MAP)
• Camden County Mental Health Board (MHB)
• County Youth Services Commission (YSC)
• Juvenile Multi-disciplinary Team (JMDT)
• Camden County Mental Health All Hazards
  (Bio-terrorism) Planning Committee

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CPAC CONVENES on behalf of Camden County
Government

• Childrens Inter-Agency Coordinating Council
  (CIACC)
• Partnership Quality Assurance
• (QA)/ Implementation Team (Childrens Mental
  Health)
• Commission on Child Abuse Missing Children
  (COCAMC)
• Youth Empowerment System (YES)

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CPAC ALSO CONVENES

• Camden County Child Welfare Planning Council
  (CWPC)
• Retired Senior Volunteer Program (RSVP)
• Youth Volunteer Corp (YVC)
• Camden City Healthy Start Evaluation Committee

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ORGANIZATIONAL HISTORY

• Founded over 70 years ago in 1935.
• Serves Camden County and Southern New Jersey.
• Board of Trustees composed of community and
  religious leaders, consumers, and members of the
  business community.
• United Way agency 60 years
• Works with over 350 health and human service
  agencies throughout the region.
• Works with over 800 volunteers.

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ORGANIZATIONAL HISTORY

• CPAC was instrumental in the creation of various
  community agencies/systems
• The AIDS Coalition of Southern NJ
• Battered Womens Shelter
• The Food Bank of South Jersey
• REACH System (Welfare Reform)
• Youth Empowerment System (YES)

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CPAC AREAS OF EXPERTISE

• Advocacy for vulnerable citizens and Health and
  Human Services agencies, bringing funds resulting
  in over 40 million of services in Camden County.
• Convenes citizens, consumers, providers,
  government and businesses to plan and coordinate
  social services regarding funding and to solve
  community problems.
• Health, Mental Health Human Services RFP
  Process Fund Recommendations.
• Health, Mental Health Human Services planning
  and needs assessments.
• Planning for Child Welfare Reform and
  implementation of Camden Countys Child Welfare
  Planning Council (CWPC).
• Implementation of community process resulting in
  Camden County Care Management Organization (CMO)
  and Family Support Organization (FSO).

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Human Services Department

• CPAC facilitates the RFP process for Camden
  County government for County Human Service grant
  funds, SSH/TANF funds, Emergency Service Grant
  funds and PEER Grouping funds.
• CPAC also facilitates the RFP process for United
  Way of Camden County for Federal Emergency
  Management Assistance (FEMA) funding.

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So.

Now that you know a little bit about CPAC just
what is MAP?
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MAP is

• Management Assistance Program (MAP) is an
  administrative initiative by the NJ Division of
  Youth and Family Services to establish county
  level partnerships with United Ways, Human
  Services Advisory Councils and County Governments.

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MAP is.

• Designed to provide human service
  organizations with enhanced managerial and
  administrative skills to measure the
  effectiveness and efficiency of customer services.

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The MAP Program uses Human Service Performance
Standards

• The Standards serve as a common tool enabling
  organizations
• to internally evaluate their own level of
  performance,
• to develop planning skills,
• to prepare for review by a variety of assessment
  teams, and
• to serve as a training system for Governing Board
  members.

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Human Services Performance Standards may serve as

• An organizations primary planning and
  self-evaluation guide
• As an organizations annual performance plan
  which may serve as an RFP or provide data to
  complete an RFP
• A technical assistance service for organizations
  enabling them to maintain high standards of
  professional practice

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Human Services Performance Standards may serve as

• A common process for monitoring, evaluating and
  planning through which funding entities and Human
  Services planning bodies may assess a service
  organizations performance
• A valuable tool to train and inform volunteer
  leadership and governing board members on a broad
  range of organizational matters.

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How does MAP work?

• An agency uses the Human Services Standards to
  complete a MAP application binder used for Desk
  Top review.
• Organizations have their managers, governing
  board members, supervisors and staff to
  participate in the process.

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How does MAP work (contd)

• The MAP application is reviewed by a community
  review team. Review Teams may do actual
  observation or Desk Top review (depends on the
  county).
• Review Team reviews documentation for each
  standard and rates each.

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How does MAP work (contd)

• The Performance Planning and Assessment
  System Components
• Administration
• Planning
• Program
• Community Relations
• Finance
• Property Equipment
• Compliance

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How does MAP work (contd)

• Review Team shares findings with the
  organization.
• The agency then receives a letter summarizing
  their review and providing a MAP score which is
  good for 5 years.

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Resources

• Technical assistance resources such as Skills
  Banks or Volunteer Centers are available in
  counties that participate in MAP.
• Each county that uses the Human Services
  Performance Standards has its own resources.

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Who uses MAP?

• The Human Services Performance Standards may
  be applied to organizations funded by Federal,
  State, County, City, United Ways and private
  foundation grantors.

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For example

• In Camden County, agencies that apply for
  County Human Service Grants, SSH/TANF, Emergency
  Shelter Grant and Federal FEMA dollars MUST BE
  MAPped.

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Also

• The United Way of Camden County and CPAC are
  piloting a Common Funding Application.
• This incorporates the use of a common
  application for funding under Camden County and
  United Way dollars with the MAP program.

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For More Information.

• Hilary Dugger Colbert, MPA
• Director of Planning Research
• CPAC
• Cooper River Square
• 6991 North Park Drive
• East Building, 3rd Floor
• Pennsauken, NJ 08109
• [phone]
• hcolbert_at_cpachvi.org
• www.cpachvi.org
• Note Human Services Performance Standards
• can be found on CPACs web site