What is Public Health Emergency Volunteer Reserve PHEVR Medical Reserve Corps MRC

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What is Public Health Emergency Volunteer
Reserve (PHEVR)/ Medical Reserve Corps (MRC)?

• PHEVR has been in existence in ND since 2005 to
  meet federal requirements of preparedness grants.
• PHEVR became recognized as an MRC unit in August
  2006.
• Public Health Emergency Volunteer Reserve
  (PHEVR)/Medical Reserve Corps (MRC) is comprised
  of North Dakotans who volunteer to help provide
  medical and nonmedical assistance during a public
  health emergency.

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What is the Medical Reserve Corps?

• The MRC is part of a federal program founded in
  2002.
• MRC vision - A nationwide network of organized
  volunteers strengthening the health and safety of
  their communities
• The mission of the Medical Reserve Corps (MRC) is
  to improve the health and safety of communities
  across the country by organizing and using public
  health, medical and other volunteers

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WHO SHOULD VOLUNTEER?

• Non-Medical
• Medical Doctors
• Nurses/ Advanced Practice/ PAs/ CNAs
• Mental Health Professionals
• Physical Therapists/ Respiratory Therapists
• EMTs/ Paramedics
• Veterinarians
• Pharmacists/Dentists/Morticians
• Students
• ANYONE 16 or OLDER WHO LIVES, WORKS or GOES TO
  SCHOOL IN ND or SURROUNDING AREAS
• (Limited deployment younger than 18/ out-of
  primary area)

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BENEFITS OF BECOMING A PHEVR/MRC
VOLUNTEER

• Opportunity to become involved in your community
• In an emergency, provide assistance to your
  family, community and state
• Opportunity for you to use your unique knowledge,
  skills, and abilities to improve your community
• You may have the option of becoming a part of a
  national response to a catastrophic event like
  hurricanes
• Opportunity to participate in free training on
  topics such as psychological first aid, ICS,
  disaster preparedness

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Why Should Volunteers Register In Advance?

• Verification of credentials
• Volunteer assignments that match the volunteers'
  skills, interests, and abilities
• Volunteers become an asset to the emergency
  response system
• Spontaneous Unaffiliated Volunteers (SUVs) put
  a strain on the emergency response system

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Volunteer Management System

• Registration
• Health and medical and non-medical volunteers
  register on-line. (New system/welcome email)
• Credentialing
• ND Department of Health staff will
• Review registration information
• Validate medical credentials and
  employment/privileges
• Background review/ Inspector General review
• Verify mandatory orientation video has been
  viewed
• Make a determination that volunteer is accepted
  to the program and designate the volunteer as
  active.

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EXPECTATIONS OF VOLUNTEERS

• Updating volunteer profile
• Volunteers are asked to update their profile
  every 6 months to ensure that information is
  current and accurate.
• ND Dept. of Health staff will verify credentials
  every 6 months.
• Drills
• On occasion, the ND Dept. of Health will test our
  ability to notify volunteers and the volunteers
  ability to respond.

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Volunteer Protections

• Covered under North Dakota Department of Health
  Workforce Safety Insurance (Workers
  Compensation)
• State tort protection when deployed under
  direction of ND DoH
• When volunteers are deployed out of state their
  liability protection is provided by the
  requesting state.
• Guidance and volunteer supervision is the
  responsibility of the host/requesting entity.

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Incident Command System

• PHEVR/MRC uses the federally required Incident
  Command System.
• PHEVR/MRC volunteers are instructed briefly in
  the Incident Command System, which outlines a
  chain of command for all responders and
  response agencies.

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Training

• Required Orientation
• The only required training is a brief orientation
  video which can be viewed online. Once the
  volunteer has viewed the video he or she is asked
  to log into their profile and indicate that
  theyve completed the orientation. A volunteer
  is not eligible to be deployed until the required
  program is completed.
• Just-in-time training
• When a volunteer is assigned to a mission,
  training about the role and responsibility will
  be provided when the volunteer arrives at the
  assigned location or by video conference in
  advance.

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Training

• Recommended Courses
• The ND Department of Health recommends that
  volunteers take additional courses over several
  months as they are able to prepare for
  assignments to respond.
• Four main categories of recommended courses
• First Aid
• Psychological First Aid
• Personal and Family Disaster Preparedness
• Incident Command System
• Training will be offered in a variety of formats
  online instruction, independent study, classroom
  setting

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Where Do Volunteers Assist?

• Public Health emergencies are predominantly local
  events, so local public health units will likely
  be the initial requesting agency, but request can
  be sent through the channel to state or national
  level
• Volunteers can assist at 4 levels
• Local-Volunteers own area
• Regional- The impacted area and surrounding
  counties.
• Statewide- Entire state of ND
• Nationwide- Anywhere in the US (including ND)
• DEPLOYMENT TO ANY SPECIFIC EVENT IS ALWAYS
  VOLUNTARY

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DEPLOYMENT PROCESS

• Initial request for assistance is received by the
  ND Department of Health
• Send request for assistance to all volunteers who
  meet the mission parameters via HAN message
• Those willing to respond indicate online
• ND DoH screens potential volunteers for location,
  training, experience, etc.
• Volunteers chosen for deployment are notified of
  assignment by a SECOND HAN message.
• Request additional volunteers through licensing
  boards
• Just-in-time training staging area for badging

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WORKING TOGETHER

• Currently engaged in ND VOAD
• Citizen Corps- CERT/MRC
• Joint training
• Cross training
• Exercise together
• Advisory board
• ARC, CERT, local public health, nurse/EMT boards
• Licensing boards

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SUMMARY

• PHEVR/MRC volunteers are pre-registered and their
  credentials are verified before a disaster occurs
  so they are ready to be deployed as their skills
  are needed. Both medical and non-medical
  volunteers are needed.
• Volunteers who agree to a deployment will get 2
  contacts (either by phone or email), one to ask
  if they can deploy and the second to let them
  know how to accept a deployment. PHEVR/MRC
  volunteers should never self-deploy outside of
  this system.
• Although the orientation video is the only
  required training, volunteers are encouraged to
  seek further training through additional
  resources.

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RESOURCES

• http//www.ndhealth.gov/EPR/volunteer
• http//www.ndhealth.gov
• http//www.ndhan.gov/
• www.fema.gov/is/
• http//www.redcross.org/services/disaster/
• http//www.ready.gov/
• http//www.humanesocietyu.org

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ND PHEVR/MRC

• www.ndhealth.gov/EPR/volunteer
• QUESTIONS?