Getting Started: Online Course

1
Getting Started Online Course Program
Development
Sloan-C International ALN Conference November
13, 2003

• Jacquie Moloney, Ed.D.
• Carolyn Siccama
• Steven F. Tello, Ed.D.
• University of Massachusetts Lowell
• Kelvin Thompson
• University of Central Florida

University of Massachusetts Lowell Continuing
Studies and Corporate Education
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Agenda Introductions

• Introductions
• Course Overview
• Course Discussion Forum
• Course Faculty Development
• Critical Elements of Online Programs
• Is Your Institution Ready?

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Discussion Forum Comments

• How many read the discussion postings?
• How many of you posted comments?
• Summary of pre-conference comments

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Discussion Forum Comments

• How to motivate/facilitate faculty participation?
• What are effective faculty development
  strategies?
• How to motivate/facilitate student participation?
• What does it cost to develop a course or program?
  Is online education cost effective?
• Who are ALN target audiences?
• How to assess program effectiveness?
• How to select appropriate technology for ALN?
• How to balance FTF and ALN?

5
Successful Online Courses Programs
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Course Faculty Development

• Carolyn SiccamaDistance Learning Faculty
  CoordinatorContinuing,Corporate Distance
  EducationUMass Lowell

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Course Faculty Development

• 4 Phases of Course Faculty Development
• Online pedagogy Discussion Training
• Technology training hands-on
• Support while teaching
• Course redesign/enhancements
• Introduce Faculty To
• Course development guidelines
• Administrative guidelines
• Faculty development team
• Technical support services

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Phase I and II Online Teaching Institute

• Online Pedagogy Discussion Training
• Faculty as online student
• Initial course development planning
• Discuss/share with colleagues
• Technology Training hands-on
• Introduce Learning Management System (LMS)
• Match support staff to faculty needs
• Consulting sessions

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5 Critical Elements of Online Course

• Online Syllabus
• Objectives, expectations, tone
• Course Content/Notes
• What are they? What they are not?
• Interaction
• Discussion, chat, email
• Instructional activities/projects/assignments
• How can we use power of web?
• Assessment
• Are students learning?

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Phase III and IV The Course is On!

• Support while teaching
• Logistical support
• Technical support
• Problem-solving
• Course redesign/enhancements
• Course evaluations
• What worked, what didnt?
• Modifications and improvements
• Enhancements

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Small Group Activity Effective Practices

• Identify one effective practice in your course or
  faculty development efforts that has been
  successful at your institution.
• Sloan-C Effective Practices Websitehttp//www.slo
  an-c.org/effective/

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Online Program Development

• Steven Tello, Ed. D.Associate Director of
  Distance LearningContinuing, Corporate
  Distance EducationUMass Lowell

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5 Critical Areas of Online Program Development

1. Faculty Development Support
2. Selection of Online Programs Structure
3. Student Services
4. Technology Infrastructure
5. Program Evaluation Quality Assurance

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Develop and Support Faculty

• How do you motivate/facilitate faculty
  participation?
• Faculty development technical support program
• Support of colleagues institution
• Financial Incentives
• Professional Incentives
• Plan for managing intellectual property
• Issue of time
• Addressed if supports are in place

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Selection of Online Programs Structure

• Which programs should you move online?
• Driven by your market, student base!
• What is institution known for?
• Requires a selection process budget process
• How should online program be structured?
• Asynchronous or Synchronous, Blended,
  Web-Enhanced
• Look at student needs, program, institution
• Then look at technology media

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Redesign Student Services (but dont
mention youre doing this -)

• Move on-campus resources online
• Orientation Registration
• Advising/Tutoring Financial Aid
• Library Alumni Community
• Form cross-college teams with focused projects
• Enrollment staff, DCE staff, Technical staff
• Start incrementally, one form at a time
• Review/Revise Policies Procedures
• If I lived in California, how would I register
  for a class? Drop?
• Growing integration of Web, LMS, SIS

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Make Informed Technology Choices

• Course/Learning Management System must
• Support ease of student faculty use, must
  facilitate interaction
• Support course development,adapt to structure,
  support administration
• Robust, Scalable Systems Architecture - 24/7
• System must grow with enrollments, programs,
  future technology
• Based on industry hardware/software emerging
  e-learning standards
• Consider hardware, software and network growth
• Should you Host or Outsource LMS?
• Costs associated with both
• Licensing, Staff, Connectivity, Hardware,
  Development
• Access, Customization,Support

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Program Evaluation Quality Assurance

• Faculty

• Students

• Satisfaction
• Retention
• Achievement

• Quality of Learning Experience
• Quality of Students
• Quality of Program

• Accreditation

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Institutional Readiness

• Kelvin ThompsonCoordinator of Professional
  ProgramsCourse Development Web Services
  University of Central Florida

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Transformational Assessment

• Dean Jacqueline Moloney, Ed. D. Continuing,
  Corporate Distance EducationUniversity of
  Massachusetts Lowell

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Assessment Principles Online Education

• Reflects institutional mission
• Online Program Consistent with Mission
• Assessment is planned and iterative
• Prove no significant difference
• Engages multiple constituents
• Upper admin, faculty and professionals
• Applications of assessment lead to improved
  learning
• Faculty Development based on assessment findings
• Assessment leads to institutional transformation

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Transformational Assessment
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Resources Information

• http//www.sloan-c.org/
• UCF Course Development Web Services
• http//cdws.ucf.edu
• Sample course available at
• http//continuinged.uml.edu/online
• UMass Lowell Institute for Online Teaching
• Training, Course Development, Consultation
• http//continuinged.uml.edu/online/institutes.htm
• Jacquie Moloney Jacqueline_Moloney_at_uml.edu
• Carolyn Siccama, Carolyn_Siccama_at_uml.edu
• Steven F. Tello, Steven_Tello_at_uml.edu
• Kelvin Thompson, Kthompso_at_mail.ucf.edu