IT and HR

1
IT and HR

• OS352 HRM
• Fisher
• Sept. 2, 2003

2
Agenda

• SHRM information
• How is IT affecting HR?
• HR and ERP systems
• SAP as an example
• How do we get people to use these systems?

3
Human Resource Information Systems (HRIS)

• Capacity for data storage
• Linking together multiple systems (payroll,
  benefits, etc.)
• Challenges
• Implementation and upkeep
• Data integrity
• Using data effectively

4
Enterprise Resource Planning

• HRIS is often part of larger system, such as SAP,
  PeopleSoft, Lawson
• Links HR data to other critical data
• Production
• Financial

5
Self-service Modules

• Manager self-service
• Manage info without going through HR staff person
• Employee self-service
• Employees access (and sometimes can update) HR
  information
• How does self-service change the HR
  professionals job?

6
SAP in organizations

• Watch CBC video on SAP
• What are the potential
• Advantages of using SAP?
• Disadvantages of using SAP?
• Is SAP a source of competitive advantage for the
  organizations that use it?

7
Challenges with integrating IT into organizations

• Design of technology
• Do we use vendors off-the-shelf solution?
• Do we customize our own solution?
• How do we get people to use the system?
• Training
• Change management

8
Electronic Monitoring

• Performance
• Call centers (Time Warner, Verizon, Xerox,
  Amazon.com)
• Package delivery (UPS)
• Email and internet use
• Many employees have come to expect this benefit
• Presents risks to employers
• Law is still unclear on monitoring

9
Key learning points?
10
For next class

• Read Noe Chapter 3
• Will be talking about legal issues impacting the
  workplace
• Why are these laws necessary?
• Why do they not apply to very small
  organizations?