Tackling ASB the L

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Tackling ASB the LQ way
Eileen McCann
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Tackling ASB the LQ way
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ASB Policy

• LQs ASB policy has 3 main objectives
• Be responsive assess case within 3 days (24
  hours for emergency cases)
• Take action Carry out investigation, keep both
  complainant and alleged perpetrator informed.
• Be fair Non judgemental, open, honest
  discussions

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L Qs systems

• Integrated IT. System
• 15 management reports
• E-Mail notification for cases
• Acknowledgement letter, action plan,
• And summary letter guaranteed
• Time spent on cases monitored
• Hotspot areas identified

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Process

• Use non-legal remedies first, where possible.
  Eviction last resort.
• Mediation, Good Neighbour Agreements, ABCs,
  Parenting Contracts, Community Agreements
• Non-Tenure specific
• Has specialist Team
• Use specialist equipment

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Process Legal Tools

• NRPs (Starter Tenancies)
• NOSPs
• Injunctions Housing and ASBIs
• Demotion Orders
• Legal Undertakings
• Court Orders
• ASBOs
• Dispersal Orders
• Crack House closures

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Respect Team Whats Different?

• Specialist only deal with ASB
• Trained to court and police standard
• Three strands to our work
• Effective, timely enforcement using appropriate
• tools
• 2) Working with families to change behaviour
• 3) Working with communities partners
• Deals with urgent, serious ASB
• Improved partnership working info sharing
• Cost benefit savings

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Has it Worked?

• Improved partnership working CDRPs, info
  sharing, police, statutory voluntary agencies
• Demonstrate working to Respect Agenda
• Significant improvement in performance and use of
  sanctions
• Design out Crime work
• Improved value for money savings of 70K

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Some Facts and Figures

• SE Region covers 5 london Boroughs and Kent
• Greenwich, Southwark, Bexley,Lewisham, Bromely
• 14,705 propoerties 5,000 next year
• 1,174 ASB cases Nov 08 Nov 09
• Noise largest number of complaints 48 of all ASB
  complaints

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Questions?

• Any questions?