Job Satisfaction

1
Job Satisfaction

• Positive attitude or emotional state resulting
  from the appraisal of ones job or experience
• Consistent patterns of thoughts, feelings, and
  emotions

2
Past theories of job satisfaction

• Discrepancy Theory
• Difference between expectations and actual
  experience
• Social Influence
• Look towards others
• Job Characteristics model
• Focus on work environment

3
Job Characteristics Model

• Factors
• Skill Variety
• Task Identity
• Task Significance
• Autonomy
• Feedback
• Use these factors to calculate motivating
  potential score
• Linked to job enrichment

4
Research

• No strong theory driving the research-
• Focus has been correlation between variables
• Antecedents Work related stress, challenge,
  communication, inequity, climate, etc.
• Consequences Withdrawal behaviors
• and Work performance
• High levels of job satisfaction reported
• Not linked in expected ways

5
Improvements to Research

• Focus on different types of satisfaction
• Important for organizations
• Resigned job satisfaction
• Decreasing levels of aspiration
• Constructive work dissatisfaction
• Maintains aspirations but more focus on problem
  solving

6
Improvements to Research, cont.

• Focus on satisfaction as a mood or emotion
  rather than as a cognition
• Mood-overall feeling
• Emotion- specific events and can be intense
  enough to disrupt
• Research has shown a link between emotions and
  work behaviors
• Work characteristics may be less important than
  overall perceptions

7
Other related concepts

• Commitment
• 1) Affective commitment
• 2) Continuance commitment
• 3) Normative commitment
• Withdrawal behaviors
• 4) Work withdrawal
• 5) Job withdrawal