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the Office of Consumer Empowerment

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Title: the Office of Consumer Empowerment


1
the Office of Consumer Empowerment
Alabama People First Officers Handbook
April 2004
  • People First of Alabama

2
Whats in the Handbook?
  • Introduction and purpose of this handbook
  • What are Officers
  • What is an Advisor
  • Working Together
  • Rules to Run Your Meetings

3
The Purpose of this Handbook
1.
  • The purpose of this handbook is to show how
    Alabama People First members can work together to
    reach goals they set.

4
The People Who Work Together
  • Members support the group and are part of
    activities.
  • Officers make sure that chapter activities get
    done.
  • Advisors support, assist, and help the members
    and officers to do what they want to do.
  • When everyone works together groups can be
    successful.

5
Working Together!
Success!
6
What is a Leader?
  • Some people find it easier to be a leader than
    others thats okay!
  • Anyone can be a leader if they make the
    commitment to do so!
  • Some leaders are elected to be officers.
  • Successful officers are good leaders.

7
Being a Good Leader Means
  • Supporting other members to get things done.
  • Supporting the group to reach their goals.
  • Teaching others and learning from others.
  • Listening well.
  • Doing what you say you will do and getting
    support if you need it.
  • Making sure things get done.

8
Can you think of other things that good leaders
do?
  • If you want to be a leader some day, what do you
    need to learn?

9
Good Leaders
  • Work hard to make their chapter strong.
  • Work hard and know when to ask for help.
  • Have confidence in their members and state
    chapter to get things done.
  • Share the responsibilities and the work.
  • Celebrate chapters successes with everyone.
  • Represent the chapters ideas and goals when
    visiting other chapters or groups.

10
Good Leaders Are Also
  • Positive thinkers
  • Well organized
  • Hard working
  • Honest
  • Proud of their group
  • Risk takers
  • Problem solvers
  • Team players

11
What Are Officers?
2.
  • Officers are members who have been elected by the
    group. Officers work together with members to
    help the chapter reach its goals by
  • Working together,
  • Planning events,
  • Raising money and making a budget for chapter
    activities, and
  • Getting members involved in chapter activities.

12
Lets meet the officers
  • The President
  • The Vice President
  • The Secretary
  • The Treasurer
  • The Sergeant at Arms

13
The President leads meetings by
  • Working together with other officers to help them
    get their duties and paperwork done
  • Calling the meeting to order
  • Asking the secretary to take roll,
  • Introducing and welcoming guests,
  • Asking for the minutes and special reports,
  • Starting to talk about things the group is
    working on, Keeping order,
  • Ending the meeting.

14
The President also
  • Attends officers meetings to plan the agenda.
  • Guides the vote when there is an issue to be
    voted on.
  • Attends chapter meetings
  • Lets fellow officers know when he or she is
    unable to attend.
  • Schedules local and state meetings and
    conferences.

15
The Vice President
  • Supports the President.
  • Works together with other officers to get things
    done
  • Helps others with their duties and paperwork.
  • Attends officers meetings to help plan the
    agenda
  • Lets fellow officers know when he or she is
    unable to attend.
  • Leads meetings when the President is absent.
  • He or she must follow the agenda, and
  • Asks the other officers for support if needed.

16
The Secretary
  • Works together with other officers to get things
    done
  • Helps others with their duties and paperwork
  • Attends officers meetings to help plan the
    agenda
  • Lets fellow officers know when he or she is
    unable to attend.
  • Takes roll call at meetings
  • Keeps a record of what happens in the Book of
    Minutes.
  • Reads the minutes at each meeting.
  • Posts the calendar and reminds members to come to
    meetings.
  • Performs the Vice Presidents duties if he or she
    is unable to attend

17
The Treasurer
  • Works together with other officers to get things
    done
  • Helps others with their duties and paperwork
    (like agendas, minutes and reports).
  • Attends officers meetings to help plan the
    agenda
  • Lets fellow officers know when he or she is
    unable to attend.
  • Knows how to add and subtract money.
  • Puts money in the bank.
  • Takes money from the bank to pay for chapter
    expenses.
  • Gets receipts when paying for chapter expenses
    like snacks and supplies.
  • Keeps track of expenses by using a receipt book.
  • Gives the monthly Treasurers report about the
    budget.
  • Collects dues from the members.
  • Performs the Secretarys duties when he or she is
    unable to attend.

18
The Sergeant of Arms
  • Works together with other officers to get things
    done
  • Helps others with their duties and paperwork .
  • Attends officers meetings to help plan the
    agenda.
  • Lets fellow officers know when he or she is
    unable to attend.
  • Keeps meetings in order. If it gets noisy he or
    she calls for order.
  • Performs the Treasurers duties when the
    Treasurer is absent

19
Things That Chapters Need to Decide
  • How often to have chapter meetings and how long
    meetings will last.
  • If there will be snacks at the meetings and how
    to pay for them.
  • How often officers should talk to each other.
  • If members will pay dues.
  • How to get members involved in chapter
    activities.
  • How to stay connected to the state chapter and to
    other local chapters.
  • Can you think of other things that chapters need
    to decide?

20
What is an Advisor?
3.
  • An advisor provides good support to officers and
    members. This means that the advisor
  • Listens to the group,
  • Works hard to give the support that the group
    asks for,
  • Watches to make sure the group likes the support
    they get, and
  • Asks how he or she can help.

21
Unsuccessful Advisors
  • Some advisors do everything themselves or they
    push their own ideas on the chapter
  • This makes members and officers feel like their
    voices and choices are not being heard.

Somebody got some Bad Advice!!
22
Unsuccessful Advisors
  • When advisors do everything, members and officers
    dont learn how to do things for themselves.
  • When advisors push their own ideas on the
    chapter, the chapter cant stand on its own and
    decide things for themselves.
  • This kind of help gets in the way and makes it
    hard for the chapter to reach its goals.

23
Successful Advisors
  • Successful advisors provide good support
  • Good support sets people free to work towards
    their goals. A successful advisor

As an advisor I may have my opinion but I have to
be a good listener first and do what the officers
want me to do. My job is to support the chapter
and the decisions they make. Teresa Moore,
Grant Advisor People First of Arizona
24
Good Advisors
  • Believe self-advocates should be able to live
    like everyone else with the right supports.
  • Believe that all people have abilities and learn
    at their own pace.
  • Know about developmental disabilities and
    services in your area.
  • Believe in self-advocacy and what your chapter
    wants to do.
  • Are great listeners.
  • Help people understand ideas so they can make
    good decisions.
  • Do not vote or give their opinion unless they are
    asked.
  • Spend time with the chapter without being paid.
  • Provide the support the chapter asks for without
    taking over.
  • Do what the chapter asks.
  • What other qualities do you want your advisor to
    have?

25
Where to Find a Good Advisor
  • People who are involved in groups or activities
    like parent groups or church youth groups.
  • Family members of people with disabilities,
    including brothers, sisters, parents and others.
  • People who have connections to community
    resources like knowing lots of people or access
    to a meeting space.
  • A teacher or support staff at a local high school
    or college.
  • Members who have lots of skills and experience.

26
If Advisors do too much you can
  • Make a list of things you want the advisor to
    stop doing.
  • Tell the advisor what things you want him or her
    to stop.
  • Make a list of things you want the advisor to do.
    You can use examples for this too.
  • Tell the advisor you only want help with the
    things on the list.

27
If Advisors do too little you can
  • Make a list of things you want the advisor to
    help with.
  • Tell the advisor exactly what you want him or her
    to do. Use examples to help him or her
    understand.

28
  • Remember Its important to have an advisor who
    listens to your group.
  • If your advisor doesnt listen its time to
    find a new advisor!

29
Working Together
4.
  • Working together is very important to the success
    of People First. Members, officers and advisors
    work together to get things done and reach goals
    that are important to the group.

30
Working Together Means
  • Officers are good leaders,
  • Advisors provide good support, and
  • Members participate in group decisions and
    activities.
  • When everyone works together we can reach our
    goals.

31
Being a good member means
  • Making a commitment to be involved in the group.
  • Saying what you think,
  • Voting on issues,
  • Working on committees, and
  • Helping others to get things done.

32
Members are importantThey
  • Attend meetings.
  • Are good team players.
  • Serve as officers when they are elected.
  • Serve on committees.
  • Treat fellow members with respect.
  • Listen to each others ideas.
  • Encourage other members to be the best they can
    be.
  • Treat others with kindness and respect.

33
Successful Chapters
  • Have members, officers, and advisors who work
    together on their goals.
  • Are organized so that they can get things done.
  • Plan activities that address issues and celebrate
    the goals they accomplish.
  • Stay in regular contact with the state chapter.
  • Meet regularly to stay in touch with members.
  • Encourage kindness and respect for everyone.
  • Create opportunities for members to learn new
    skills.
  • Give every member something to do during
    activities.
  • Encourage members to participate and volunteer.

34
Important Questions To Ask
  • What does self-advocacy mean to you?
  • What local issues do we want to work on?
  • How can the state chapter support us to be a
    successful chapter?
  • What qualities do we want to have in our advisor?

35
Rules to Run Your Meetings
5.
  • Working together is fun but it can also be hard
    work. Many groups use rules to help things run
    smoothly. These rules help people share their
    ideas, make decisions, and run meetings.

36
Roberts Rules of Order
  • 1. Motion to make decisions
  • 2. Vote
  • 3. Take breaks
  • 4. End the meetings

37
  • Roberts Rules help people talk to each other in
    groups and provide ways for the group to run
    smoothly.
  • Sometimes its hard to remember what to say with
    Roberts Rules and thats okay.
  • Groups can change these rules to meet their needs
    and help everyone understand.

38
Some Things To Remember
  • Build in time to relax and have fun.
  • Arrive to meetings on time.
  • Respect the thoughts, ideas, opinions and
    decisions of others.
  • Use the agenda to stay on time.
  • Teamwork means doing things together.
  • Celebrate all the work and decisions your chapter
    has made.
  • Use your self-advocacy to speak up about what you
    think.
  • Information get itShare it.
  • Everyone counts.
  • Stay in meetings until break time or until the
    meeting is over.
  • Be creative.
  • Be flexible.
  • Work on issues together.

39
The Business Part of Meetings
  • What should I do when others are talking?
  • What should I do when I am speaking?
  • What else can we do to run our meetings smoothly?
  • How do we vote on issues?
  • The motion has been seconded. Now what?
  • How does someone stop the talking?
  • What if the group needs more time to have
    discussions or gather information before they
    vote on an issue?
  • What are other ways to keep order?

40
What should I do when others are talking?
  • Hint It gets confusing when a lot people are
    talking at once!
  • Listen to what others are saying.
  • Raise your hand and wait to be called on.
  • Ask if you dont understand.
  • Dont interrupt the speaker.
  • Listen and consider others suggestions.

41
What should I do when I am speaking?
  • Hint You can make a list before you come about
    the things you want to talk about.
  • Know what you will say before you talk.
  • List the points that you want to make.
  • Be sincere and talk from the heart.
  • Include everyone speak to the whole group not
    just one person.
  • Share your ideas when the group is making a
    decision.

42
What else can we do to run our meetings smoothly?
  • Hint It helps to write down what to talk about
    on the agenda!
  • Create an agenda and share it with the group.
  • Set times on the agenda for each issue.
  • Set a timer at the beginning of each issue to
    keep the time.
  • Schedule breaks on the agenda.
  • Read or listen to the minutes and committee
    reports from the last meeting.

43
How do we Vote?
  • Hint You can use Roberts Rules. When you have
    something you want the board to vote on you make
    a motion.
  • A motion is an idea that you want to take steps
    to do something. A second motion means that
    someone else agrees with what that person wants
    to do.
  • To make the motion you can say I make a motion
    to... then say what you want people to vote on.
  • Another member must agree with motion.
  • This person can say I second the motion.

44
The Motion was seconded Now What?
  • The President should ask the group, Are there
    any comments?
  • The group also talks about the pros (good parts)
    and cons (bad parts) of the issue or idea to be
    voted on.

45
How does someone stop the talking?
  • When there has been enough talking its time to
    vote.
  • Then someone can say Are we ready to vote?
  • This gives everyone the opportunity to make sure
    that they understand the issue. When there is no
    more talking its time to vote.

46
What if the group needs more time ?
  • Hint You can talk about the issue at your next
    meeting.
  • Sometimes you may decide to talk about an issue
    at the next meeting.
  • You can ask the group to do this by saying, I
    move that we table this issue until our next
    meeting.

47
Are there other ways to keep order?
  • You may want to use something like a talking
    stick.
  • A talking stick is used by Native Americans to
    remind the group to listen to the person who is
    speaking.
  • When a person holds the stick he or she is the
    only one talking.
  • Its also a symbol that reminds the group of the
    rules.
  • The stick starts with the President.
  • When other members want to speak they can raise
    their hand to get the stick passed to them.
  • Then, the Vice President passes the stick around
    to people who want to speak.

48
Congratulations for making it all the way
through the handbook!
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