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Title: National


1
National International Economics
  • Regulation in Network Industries
  • Simon J. Evenett
  • www.evenett.com

2
Overview of todays presentation
  • Motivating questionsregulation and business
    strategy.
  • Preliminaries on regulation
  • Types of regulation.
  • Notions of efficiency.
  • Theories of regulation.
  • Network industries characteristics and market
    dynamics.
  • Changing nature of regulation in network
    industries.
  • Regulation and business strategy in network
    industries.
  • European experience in regulating network
    industries.
  • Case Study Comparing UK and German experience.

3
Why study the regulation of networks?
  • Why are these regulations of interest to business
    people?
  • __________________________________________________
    _____
  • __________________________________________________
    _____
  • What is the relationship between regulation and
    the design and implementation of business
    strategy?
  • __________________________________________________
    _____
  • __________________________________________________
    _____
  • What is so special about regulation in network
    industries?
  • __________________________________________________
    _____
  • __________________________________________________
    _____
  • What are the sources of enduring competitive
    advantage in regulated network industries?

4
Purpose of this course
  • To familarise you with the types and motives for
    regulation.
  • To examine the implications of economic and
    political-economy analyses of regulation in
    network industries.
  • To discuss the implications of regulation for the
    design of business strategy in network
    industries.
  • Approach taken here blend of institutional
    material, economic analysis, and business
    strategy tools.
  • Relationship to other courses.

5
Readings for this course and evaluation
  • Three readings
  • What is regulation?
  • Theories of regulation.
  • Case study of regulatory games in European
    utility sectors.
  • The exam questions will refer to the readings and
    the material covered in class.

6
Main themes of this course
  • Firms need not be passive agents in regulated
    sectors.
  • Strategic behaviour vis-à-vis the regulator and
    other firms is possible, and maybe even
    essential.
  • Strategic behaviour can have market and
    non-market components.
  • Cannot rule out that rivals will engage in such
    behaviour.
  • It is widely accepted that a free market in a
    network industry is no guarrantee of efficient or
    socially-acceptable outcomes.
  • Market outcomes in network industries can shift
    very quickly.
  • Precious little can be taken for granted.
  • Need to frequently review the source of
    competitive advantage.

7
Regulation in Network Industries
  • Preliminaries on regulation

8
Regulation and the market system
  • As an alternative to free markets and state
    control of production and consumption.
  • At its best, regulation seeks to use the power of
    incentives provided by free markets plus the
    actions of the state to obtain desired outcomes.
  • Credible regulation relies on the coercive power
    of the state.
  • Why cant the private sector fix the problems
    that regulation is supposed to address?
  • Coases Theorem.
  • Limited information.
  • Organisation and bargaining costs.
  • Negotiating impasse.

9
Important characteristics of regulation
  • What?
  • Form Command and control (thou shall),
    liability, inducements (thou should).
  • When?
  • ex-ante versus ex-post regulatory measures.
  • By whom?
  • Sources of regulation government agencies,
    negotiated by state and firms, courts, and even
    private associations.
  • For whom?
  • Obligations on some rights for others.
  • With what?
  • Information requirements and generation.

10
Types of regulation
  • Control of price.
  • Example ______________________________________
  • Control of investment.
  • Control of rates-of-return.
  • Example ______________________________________
  • Control of quantity.
  • Example ______________________________________
  • Control of entry and exit.
  • Example ______________________________________
  • Control of quality.
  • Example ______________________________________

11
Types of regulation
  • Control of price.
  • Example ______________________________________
  • Control of investment.
  • Control of rates-of-return.
  • Example ______________________________________
  • Control of quantity.
  • Example ______________________________________
  • Control of entry and exit.
  • Example ______________________________________
  • Control of quality.
  • Example ______________________________________

12
Business-oriented questions about regulation
  • What factors trigger regulatory responses by
    government?
  • In what ways does a regulation affect current
    firm behaviour and market outcomes?
  • How do firms respond to regulation?
  • How should firms respond to regulation?
  • In what ways is future behaviour of firms
    affected by regulations?
  • What is the impact on firm profitability of
    different types of regulation?
  • In what ways, if at all, can firms influence a
    regulators decisionmaking processes?
  • How do regulators learn?

13
Assessing market outcomes
  • Firms are interested in their current and future
    likely profits but do governments always see
    market outcomes the same way?
  • Arguably not markets facilitate the gains from
    mutual exchange and buyers gain as well as
    sellers. Need a metric to take account of gains
    to all parties from exchange.
  • Economists first big idea welfare impact of
    market transactions is the sum of the gains to
    consumers and producers.
  • Concept of consumer surplus.
  • Concept of producer surplus.
  • Relationship to firm profits.
  • Economists next big idea evaluate market
    outcomes on the basis of this metric.

14
Assessing market outcomes in perfectly
competitive markets
  • To see how this metric applies in practice,
    consider a perfectly competitive market where
  • no consumer is large enough that their decisions
    affect market prices.
  • every consumer obeys the law of demand.
  • no producer is large enough that their decisions
    affect market prices.
  • the incremental cost of producing each good rises
    as output rises.

15
Consumer surplus difference between willingness
to pay and price paid.
P
MS
P1
MD
Q1
Q
16
Producer surplus is the difference between total
revenues and total variable costs
P
MS
P1
MD
Q1
Q
17
Useful aside Producer surplus is zero if
incremental costs are zero.
This finding has applies whatever the level of
incremental costs. What covers fixed costs?
P
MS
P1
MD
Q1
Q
18
The total gains from exchange.
P
Note P1marginal cost
MS
P1
MD
Q1
Q
19
Efficiency of perfectly competitive markets.
P
MS
Area C is lost
Area A
P1
Area B
MD
Q1
Q
Q2
Q3
20
How governments assess market outcomes
  • Maximising the total benefits from exchange
  • Efficiency sum of producer and consumer surplus.
  • Maximising the total benefits from exchange
    taking account of knock-on effects such as
  • Pollution.
  • Distribution of surplus between producers and
    consumers.
  • Access to good in question.
  • Minimum levels of consumption
  • Necessities.
  • Through impact on favoured or influential
    interest groups.

21
Notions of efficiency
  • There is more than one notion of efficiency that
    people use when discussing market outcomes and
    the case for government intervention (which may
    include regulation).
  • Allocative efficiency Requires prices to equal
    marginal costs.
  • Rationale ____________________________________
  • Productive efficiency Requires prices to equal
    minimum possible production cost.
  • Rationale ____________________________________
  • Dynamic efficiency Requires prices charged over
    time to maximise the benefits of mutual exchange.
  • Rationale ____________________________________

22
Violations of allocative efficiency any exercise
of market power
Price
Loss of welfare
P1
MC
D
MR
23
Violation of productive efficiency
Price
AC
MC
P1
D
24
Theories of regulation the questions.
  • What do these theories seek to explain?
  • Why are regulations imposed?
  • What is the incidence of regulation? i.e. what
    sectors are more regulated than others?
  • What factors account for changes in regulation
    over time? Can they account for deregulation
    initiatives?
  • What are the effects of regulations?
  • Whose interests are served by regulations?
  • Whose behaviour do these theories try to explain?
  • Use theories like chop sticksI will explain why
    and how!

25
Theories of regulation the answers.
  • Public interest theories.
  • Regulation is there to fix market failures.
  • Capture theory.
  • Regulation promotes the interests of incumbent
    firms and not social welfare.
  • Economic theory of regulation.
  • Politicians structure regulation so as to
    trade-off the interests of different societal
    groups in such a way that is most beneficial to
    them.
  • Which theory is correct has big Implications for
    firm strategy. Why?

26
Public interest theories of regulation
  • As much a theory of what the state should do
    rather than what it does do.
  • On this perspective regulations are imposed when
    the normal operation of free marketstypically
    competitiondoes not deliver efficient market
    outcomes.
  • Regulations are imposed when it is in societys
    interest to impose them.
  • When do inefficient market outcomes happen?
  • Natural Monopolies.
  • Externalities.
  • Information asymmetriesadverse selection and
    moral hazard.

27
Public interest theories of regulation
  • So you answer the following questions
  • What is the incidence of regulation? i.e. what
    sectors are more regulated than others?
  • What factors account for changes in regulation
    over time? Can they account for deregulation
    initiatives?
  • What are the effects of regulations?
  • Whose interests are served by regulations?

28
Critiques of the public interest theories of
regulation
  • Failures in prediction
  • It does not explain which sectors are regulated
    and which sectors are not.
  • It cannot explain why some sectors are
    deregulated and others are not.
  • Incomplete explanation
  • Does not explain why the beneficiaries of the
    status quo cannot successfully oppose changes in
    regulation.
  • Insufficient attention given to who influences
    regulatory choice.
  • What are the implications for business strategy
    of this critique?

29
Critiques of the public interest theories of
regulation (2)
  • Does not consider the information needed by the
    state/regulator to set the optimal regulation.
  • What information is needed?
  • Who has that information (if anyone)?
  • Does that agent have the incentive to share the
    information?
  • What are the implications for business strategy
    of this critique?

30
Capture theory of regulation
  • Motivated by evidence that regulated sectors
    tended to have prices greater than costs and to
    have profits.
  • One interpretation producers seek regulations to
    secure higher profits.
  • Example taxi cabs.
  • Regulations are supplied in response to industry
    demands for them.
  • The regulatory agency is effectively controlled
    by the industry.
  • Mechanisms of control
  • Information
  • Budgets

31
Capture theory of regulation (2)
  • So you answer the following questions
  • What is the incidence of regulation? i.e. what
    sectors are more regulated than others?
  • What factors account for changes in regulation
    over time? Can they account for deregulation
    initiatives?
  • What are the effects of regulations?
  • Whose interests are served by regulations?

32
Critique of capture theory of regulation
  • Does not explain why one group (the incumbent
    firms) always triumph over other interested
    parties.
  • Hard to reconcile with evidence on
  • Discrimination in favour of small producers given
    in certain sectors.
  • Cross-subsidisation imposed on some service
    providers e.g. universal service requirements for
    telecoms companies.
  • Complaints about business people that regulations
    are lowering profits.

33
Economic theory of regulation
  • Predicated on the assumption that the state has
    the power to coerce and that politicians use that
    power to advance their own interests.
  • Three key assumptions
  • Regulation redistrbutes wealthbut is costly to
    society.
  • Behaviour of legislators is driven by desire to
    remain in office.
  • Interest groups compete by offering political
    support (votes, funds) in exchange for favourable
    regulation.
  • Prediction groups that are more easily organised
    or have more to gain from legislation tend to
    receive the benefits of regulation.
  • Prediction politicians will limit the amount of
    regulation given.

34
Economic theory of regulation (2)
  • So you answer the following questions
  • What is the incidence of regulation? i.e. what
    sectors are more regulated than others?
  • What factors account for changes in regulation
    over time? Can they account for deregulation
    initiatives?
  • What are the effects of regulations?
  • Whose interests are served by regulations?

35
Explaining cross-subsidisation
  • Can you use the Economic Theory of Regulation to
    explain why cross-subsidisation of supply to
    rural and less-populated reasons happens in
    telecomunications and in other utility sectors?

36
Critique of economic theory of regulation
  • Voters tend to care about more than one
    mattermaking it easy for politicians to
    trade-off non-regulation-related benefits for
    pressures to intervene in markets.
  • Politicians may care about things other than
    reelection.
  • Assumptions being made about the vulnerability of
    politicians and the powers delegated to
    politicians.
  • Various forms of representative democracy.
  • Can this theory explain the creation of so-called
    independent regulatory agencies?
  • Insufficient attention given to the role of the
    courts.
  • Why does any of this matter for business
    strategy?

37
Explaining the trend towards creating independent
regulators.
  • What do we mean by independence?
  • Ability of regulator to set own agenda?
  • Financing?
  • Need to explain why politicians would delegate
    their powers to a third party?
  • Technocratic expertise.
  • Investment of time and resources in acquiring
    expertise and information.
  • Can each theory effectively explain this trend?
  • Which sectors would tend to get independent
    regulators and which sectors not?

38
Summary remarks on regulations
  • There are many types of regulations and may
    reasons why they get imposed.
  • The fact that regulations can affect business
    performance is the primary reason why a
    strategist needs to understand
  • Why are regulations imposed?
  • What is the incidence of regulation? i.e. what
    sectors are more regulated than others?
  • What factors account for changes in regulation
    over time? Can they account for deregulation
    initiatives?
  • What are the effects of regulations?
  • Whose interests are served by regulations?

39
Summary remarks on regulations (2)
  • Dont worry about the fact that there is no one
    agreed explanation for regulationthe world is
    very varied and it would be surprising if one
    story could explain every regulation.
  • Regard the theories of regulation as potential
    explanationsdecide which is more relevant to the
    suitation at hand.
  • Important to undertand
  • which actors are involved.
  • their motives.
  • the options available to a firm.
  • the need to formulate a coherent strategy for the
    market place and in the regulatory arena.

40
Regulation in Network Industries
  • Network industries characteristics and market
    dynamics

41
The changing meaning of network industry
  • Public policies towards these industries were
    markedly influenced by how these industries were
    perceived.
  • Until 10 years ago network industries were
    thought to have a small number of producersoften
    only one--with a large, possibly central,
    production facility as well as a distribution
    system from the producer to each (or many)
    customers.
  • On this view network industries were associated
    with natural monopolies (economies of scale)
    and the market power that they might employ.
  • Often there were multiple, inter-related market
    failures, e.g. market power and environmental
    concerns in power generation.

42
The changing meaning of network industry (2)
  • Old view overlooked the consumer-related benefits
    of network membership.
  • Essential point Increasing returns to
    consumption.
  • Has three possible meanings
  • Consumers derive benefits from the total number
    of other consumers who are consume the same good
    or service.
  • Incremental benefit enjoyed by a consumer
    increases with the amount consumed.
  • Consumers derive benefits from consuming lots of
    related products.
  • Can you think of examples of each?

43
How can we characterise these consumer
preferences?
  • Remember key concept is the willingness to pay.
  • In standard supply and demand theory, we assume a
    consumers willingness to pay obeys the law of
    demand.
  • Remember, however, that was only an assumption!
    Reality may be very different.
  • For example, the willingness to pay for a good
    depends not only on its price but also on the
    number of other consumers who are willing to
    produce the good.
  • What about the other two logical possibilities?

44
Network effects but still obeys law of demand
Willingness to pay
D (many network members)
D (few network members)
Premium due to more members in network
Own demand
45
Network effects but breaks law of demand
Willingness to pay
Own demand for MSN messenger
46
Demand for internet time rises if ISP offers more
programmes in its package.
Willingness to pay
D (many features)
D (few features)
Premium due to more features
Own demand for internet time
47
Node and link representation of networks
  • Highlights other features of networks, which will
    have important public policy implications.
  • Here, a network is defined as a set of
    complementary nodes and links between suppliers
    and consumers.
  • The increasing returns to scale feature of
    consumption is retained, however the supply side
    features of networks receive more attention.
  • Example Star network.
  • Could be a traditional telecoms network.
  • Willingness to pay rises as number of customers
    rises.
  • More than one part of the network is used by each
    customer at any one time.

48
A Star Network
A
S
B
E
e.g. B does not link to C directly
C
D
49
A Long Distance Network
V
W
B
A
SA
C
X
SB
D
Z
F
Y
50
Virtual networks have a common technical
platform. e.g. Razors and blades.
R1
B1
R2
B2
R3
B3
R4
B4
There is a distinction between one-way and
two-way networks
51
Strategic choices available in network structures.
  • Prices charged to end consumers.
  • Charge customers to send or receive data.
  • Charge for technology to access to network?
  • Two part pricing of the above.
  • Price discrimination among customers.
  • Intertemporal pricing to foster network
    expansion.
  • Types of services offered to customers.
  • Prices charged to rivals for access to own
    network.
  • Technical standards employed.
  • Compatiability or engage in a standards war.
  • Protection of intellectual property.

52
Some practical questions that follow from this
analysis
  • How to price internet services?
  • Whether to give away internet software?
  • How to price roaming charges on cell phones?
  • How to price razor blades?
  • Whether to introduce a blade that is compatiable
    with existing razor?
  • How to price an improved version of Excel?

53
Which of Porters five forces are affected by the
characteristics of network industries?
54
Implications for market outcomes in network
industries
  • Over time, large differences in market share and
    performance are possible in markets where firms
    were initially pretty equal
  • small differences can matter a lot and path
    dependence.
  • Large networks can generate substantial barriers
    to entry and the appearance of large profits.
  • Concentrated market outcomes are not necessarily
    to the detriment of consumers.
  • In the limit monopoly may be most efficient.
  • Bottlenecks can emergegenerating market power.
  • One standard may eventually dominate another even
    though initially they had the same market
    sharecritical role of customer expectations.

55
Public policy questions raised by network
industries
  • Sectoral regulation
  • Pricing access to networks.
  • Prices to final consumers.
  • Regulation of investment decisions and entry.
  • Standard setting.
  • Competition law.
  • Abuse of dominance.
  • Pricing (including predatory pricing).
  • Use of standards.
  • Barriers to entry.
  • Merger review.
  • Barriers to entry.

56
Perils of applying traditional static efficiency
criteria to analysing markets.
  • What is the correct marginal cost to use?
  • Especially if there is learning-by-doing.
  • Firms setting prices below current marginal
    costs.
  • What happens when the marginal cost is zero?
  • Financing of investment.
  • Rapid technical change suggests that competition
    is often for the market and not in the market.
  • But for analysis.
  • Emphasis on counterfactual.
  • Dynamic efficiency considerations taken into
    account.

57
Summary remarks on competition in network
industries.
  • Key feature of these markets increasing returns
    to consumption.
  • Need to understand the form the increasing
    returns takes.
  • Networks differ in structurecreating different
    potential strategic choices.
  • Market outcomes are subject to much more path
    dependence small differences can really matter.
  • Large size is not necessarily associated with
    much market power.
  • But control of access to the network and
    proprietary technology can be important sources
    of market power.
  • Competition can be for the market as well as in
    the market.

58
Regulation in Network Industries
  • Changing nature of regulation in network
    industries

59
1980s and 1990s
  • Shift from public ownership and public financing
    of network infrastructure to private hands.
  • Many publicly owned firms were vertically
    integratedbreak up different functions. e.g.
    power generation, railways.
  • Publicly owned firms had universal service
    mandates.
  • Fears about security of supply gave way to
    optimism about incentives created by private
    enterprise, especially cost control.
  • Government happy to see private sector bear
    burden of investment.
  • Governments in Europe tended to choose
    privatisation over concessions.

60
1980s and 1990s (2)
  • Privatised firms were subject to strict
    regulation.
  • Abandon rate-of-return regulation.
  • Can you think of the incentives created by this
    regulation?
  • Introduced fixed term price contracts, often with
    RPI-X formulas.
  • Was an attempt to solve the long-standing natural
    monopoly problem.
  • Can you think of the incentives created by this
    regulation?
  • Many firms introduced competitive tendering for
    suppliers.
  • Competition from rival technologies, especially
    relevant in telecommunications and entertainment.

61
1980s and 1990s (3)
  • Two widely-acknowledged failures affected
    regulation of network industries
  • Californian energy crisisreminded critics of
    security of supply provisions.
  • Issue separation of production from supply
    network.
  • British railwaysHatfield railway crash in
    October 2000.
  • Attention on who is responsible for maintaining
    the infrastructurewho invests and who pays for
    maintainence.
  • Upgrades require slow train speeds for weeks.
  • Both cases raise issues of coordination in
    vertically integrated network industries.

62
Regulating Telecoms in OECD nations
  • Main findings of OECD June 2005 study (released
    on 11 January 2006).
  • Responsibilites of regulators have tended to
    expand as ministries have transferred powers to
    them.
  • Several telecoms regulators have been merged with
    broadcasting regulators.
  • Shift towards joint responsibility for sector
    with competition agencies, sometimes with formal
    cooperation mechanisms established.
  • Although seen by some as temporary institutions,
    whose job would be over when competition reigned
    in telecoms, sectoral regulators have survived.
  • Why? Foreberance and new technologies.
  • Next generation networks expected to create
    pressures for single regulatory regimes in
    telecoms-related sectors.

63
Characteristics of Telecoms regulators
  • To whom does the regulator report?
  • How is the regulator financed?
  • Who appoints the head of the regulatory agency?
  • How long a term does the head have?
  • Can the head be dismissed?
  • How are decisions made within the regulator?
  • Which bodies, if any, can overturn the decisions
    of the regulator?
  • What do the answers to these questions imply
    about the form that independence of a regulator
    takes?
  • Are their sub-national regulatory agencies in
    telecoms?

64
Relationship between telecoms regulator and
competition agency
  • Shift since end 1990s away from sole, full
    responsibility given to one agency to joint
    responsibility for competition-related matters by
    both agencies.
  • Not for regulators authorisation and licensing
    functions.
  • Competiton agency can have parrallel powers (e.g.
    UK).
  • Sometimes agencies enter into cooperation
    agreeents to clarify areas of individual or joint
    jurisdiction (e.g. Canada.)
  • Sectoral regulator reports cartel violations to
    competition agency (e.g. Austria).
  • Sectoral regulator can issue opinions to
    competition agency (e.g. Italy).
  • Sector regulator may seek opinion of competition
    agency (e.g. Turkey).
  • Why does all of this matter for strategy
    formation?

65
Areas of potential dispute between regulators and
competition agencies
  • Pricing interconnection.
  • Rules on price competition, especially rules
    against lower prices beyond a certain level.
  • Mergers and acquisitions.
  • Conditions imposed on new entrants.
  • Forebearance of anti-competitive practices so as
    to meet a social regulation.
  • e.g. unfunded universal service requirement.
  • Even where the competition agency does not have
    formal powers it may engage in advocacy to
    those that do.
  • Regulatory capture may not be enough!

66
Regulation in Network Industries
  • Business strategy and regulation in network
    industries

67
Firms in network industries need integrated
strategies.
  • Such firms operate simultaneously in a market
    environment (think Porters 5 forces) and a
    non-market environment (made up of non-commercial
    actors.)
  • The non-market environment can be just as much as
    a threat to firm profitability as any of the five
    forces.
  • David Baron argues that firms need integrated
    (that is, coherent) strategies in the market and
    non-market environment so as to protect against
    threats to profitability.
  • He adapted Porters five forces approach to
    include the non-market environment.
  • Lets do that here in the context of regulation
    of network industries.

68
Businesses operate in two environments
simultaneously.
69
Examples of non-market strategies.
  • Two main objectives creating and exploiting
    opportunities and countering threats.
  • Create opportunities for selfopening foreign
    markets.
  • Alter rivals current opportunitiesraising
    rivals costs through impact of differential
    regulation.
  • Block rivals opportunities altogetheropposing
    rivals MA plans.
  • Reducing threats from rivalsblocking entry by
    imports, patents.
  • Reducing threats from the stateself regulation
    in financial services.
  • Mitigating threatsstate bail outs and insurance.
  • Creating threats and uncertaintythreatening
    legal action.

70
Firms develop strategies for the market and
non-market sphere.
  • Need not involve a change in the objectives of
    the firm.
  • Effective strategy formation involves
  • Identifying the relevant 4Is and 5 forces.
  • Identifying a set of strategic options which may
    have market and non-market components.
  • Anticipating strategies of actors in market and
    non-market environment.
  • Given 1-4, evaluating strategic options decision
    and coherence in both spheres.
  • Implementationconsideration of resources
    required.
  • Mitigation of risks.
  • Evaluation of prior decision. Start of feedback
    loop.

71
Important characteristics of non-market
strategies.
  • Appropriability Are the gains from pursuing
    non-market strategy only appropriated by those
    firms pursuing such strategies? If not, what are
    the implications for the desirability of a
    non-market strategy?
  • Collective versus individual action Would
    collective action be preferable to individual
    approaches?
  • Sustainability. What are the sources of
    distinctivethat is, hard to copy yet
    effectivenon-market strategy? Can non-market
    strategy be a source of long term competitive
    advantage?
  • Reversibility Does precedent matter? Can a
    particular strategy be reversed? If not, does it
    matter?

72
Regulation in Network Industries
  • Case study on Regulatory Games in Utility Markets

73
Notes on case study (1)
74
Notes on case study (2)
75
Concluding remarks.
  • Corporate strategy tools can be adapted to the
    special circumstances of network industries.
  • Those characteristics include
  • Increasing returns to consumptionor how
    networks create value!
  • Generates mutiple pricing opportunities.
  • Control over access to network.
  • Choices concerning standards adopted
    (compatiability, and intellectual property.)
  • Competition is often for the market, not in the
    market.

76
Concluding remarks (2)
  • Concentrated market outcomes is often the
    resultprompting calls for government
    intervention.
  • Plus there is legacy of government regulation in
    many sectors.
  • Regulation calls for integrated strategies by
    firms to take account of the non-market
    environment.
  • Critical to understand which regulators matter,
    how they make decisions, on what basis, and who
    they talk to.
  • Regulators are often deeply influenced by
    national bureaucratic traditions.
  • Dont make assumptions about due process and
    procedural fairness.
  • Effective non-market strategy typically requires
    distinct resources and capabilities to implement.
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