International%20HR%20Executive%20Development%20Program%20CAHRS%20

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International HR Executive Development
ProgramCAHRS September 30 October 5, 2001

• EXPATRIATES AND BEYOND
• Expatriate and Labor Issues and Policy
• William R. Sheridan
• Senior Director
• National Foreign Trade Council
• 2 West 45th Street
• Suite 1602
• New York, NY 10036
• T 212/399-7128
• F 212/399-7144
• wsheridan _at_nftc.org

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Global MarketsCitizenship and Sustainable
Development

• CENTER FOR HR MANAGEMENT STUDIES
• Fairleigh Dickenson University
• December 14, 2001
• William R. Sheridan
• Senior Director
• National Foreign Trade Council
• 2 West 45th Street
• Suite 1602
• New York, NY 10036
• T 212/399-7128
• F 212/399-7144
• wsheridan _at_nftc.org

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OVERVIEW

• The NFTC and global business issues
• The NFTC and global human resources management
• Sustainability
• Challenge Facing Corporations
• Expatriates issues and trends
• Expatriate studies and surveys
• Expatriates as an investment
• Experiences and Learnings
• Role model employers
• Current studies
• Global labor issues and trends
• NGOs vs. MNCs
• Q A

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The NFTC and Global Business

• Founded in 1915
• Continues as advocate for open market access for
  cross-border investment trade
• 500 sponsors all sectors of the economy
• Member companies are present throughout the world
• Current issues
• Expansion of the NAFTA
• Trade with China/WTO
• Unilateral trade sanctions
• Tax treaties with Japan and the U.K.
• Bilateral social security totalization agreements
• Foreign service corporations
• Global talent management

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The NFTC and Global Human Resources Management

• Global presence of member companies
• Relationship with U.S. Department of State and
  other U.S. and non-U.S. Government agencies
• Working committees and roundtables
• Expatriate Management
• Global Compensation
• International Benefits
• Asia Pacific
• China
• Latin America
• Global Human Resources Advisory Board
• In-Bound/Out-Bound Business Sponsored Immigration
  Issues
• Sourcing Global Talent (11E)
• Cost Management
• Coalition of HR Management Associations

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SUSTAINABILITY

• To meet the needs of the present without
  compromising the ability of future generations to
  meet their own needs.
• United Nations World Commission on Environment
  and Development (The Brundtland Commission), our
  Common Future, 1987

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CORPORATE SUSTAINABILITY

• Companys ability to achieve its business goals
  and increase long-term shareowner value by
  integrating economic, environmental and social
  opportunities into its business strategies.
• From participants of Symposium on Sustainability
  Profiles in Leadership that took place in NYC
  in October

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CHALLENGE FACING CORPORATIONS

• Globalization and open markets are being
  challenged, climate change is creating a
  political transatlantic divide, innovation and
  technology are being questioned. All this is
  placing new demands on business for transparency
  and social responsibility. And as we prepare for
  the UN World Summit on Sustainable
  Development in 2002, it is ever more important
  for companies to show leadership and engage in
  partnerships to more faster toward sustainable
  development. (Remarks on Sept. 5, 2001 by Bjorn
  Stigson, World Business Council for Sustainable
  Development president and International Herald
  Tribune.)

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Studies and Surveys

• Financial Incentives Survey (1992)
• Dual-Career Couples (1994)
• Expatriate Selection (1994)
• Expatriate Management Search for Best Practices
  (with Towers Perrin) (1994)
• Doing Business in China (with Towers Perrin)
  (1996)
• Global Managed Care (with Towers Perrin) (1997)
• Maximizing Your Expatriate Investment (with CIGNA
  International and World at Work) (2000, 2001)

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Expatriates as an Investment

• Moving focus from Cost Management to Return on
  Investment
• Understand cost components
• Accounting firm cost accounting/forecasting
  software
• Six Sigma process management
• Difficulty with measuring Before/After impact
• End-to-end process
• Better selection, preparation, mentoring and
  repatriation
• Need to connect to career planning
• Cost of ineffective planning/utilization

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Expatriates Issues and Trends

• Expansion into new, foreign, markets
• Technology/Knowledge Transfers
• Talent development
• Resistance to relocation
• Diversification of expatriate population/assignmen
  ts
• Dual-career couples
• Demographic/Geographic challenges
• Cost management
• Process management use of technology
• Trends increase in short-term assignments

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Experiences and Learnings

• Causes for failed assignments
• Costs of failed assignments (financial, personal,
  business opportunity)
• Preventative measures
• Life experience
• Expatriate Management Committee
• Not rocket science
• Communications/expectations setting
• Use of technology

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Role Model Employers

• Armstrong World Industries -- Selection
• ABN-AMRO -- Mentoring
• Abbott Laboratories Career Planning
• Black Decker -- Communications
• Chevron -- Intranet
• Chubb Son -- Repatriation
• Citibank Dual Careers
• Colgate-Palmolive Vendor Management
• Ford Process Management
• GE Six Sigma
• IBM -- Intranet
• Intel Intranet/Vendor Management
• JP Morgan/Chase Bank Cost Management
• Merrill Lynch Process Management

• Morgan Stanley Cost/Vendor Management
• Motorola -- Selection
• Nokia Family Support
• Nortel -- Selection
• PepsiCo Process Management
• PG Use of Technology
• Philip Morris International -- mentoring
• Shell Family Support
• Solar Turbines (Caterpillar) -- Selection
• 3M -- Repatriation
• Texas Instruments Crisis Management
• Unilever Career Management
• Xerox Process Management

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Current Studies

• Annual Global Relocation Trends
• Impact of economic downturn on number/type of
  assignments
• Women expatriates career management issues
• Metrics of success
• Relationship of cross-cultural preparation and
  business/assignment success

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Global Labor Issues and Trends

• Shift of manufacturing to low cost locations
• Rising expectations global media
• European Works Councils
• Cross-Border HRIS Data Flow
• Demographics in North America, Western Europe and
  Japan
• Immigration Resurgence of labor organization
• Left-Behinds
• Gray Dawn
• Corporate Citizenship and the Internet

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NGOs vs. MNCs

• Managing challenges across the globe (Coca-Cola
  and Greenpeace)
• Use/abuse of Internet
• The costs of being good global corporate
  citizens
• Internet training needs and processes

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Questions and Answers