Leadership%20and%20Sharing%20Values.%20Does%20your%20Behaviour%20Demonstrate%20your%20Commitment%20to%20Safety?

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Leadership and Sharing Values.Does your
Behaviour Demonstrate your Commitment to Safety?

• Professor Rhona Flin
• Industrial Psychology Group
• University of Aberdeen

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HIGH RELIABILITY ORGANISATIONS
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ORGANISATIONAL SAFETY

• In High Reliability Organisations
• 70 - 80 of accident causation human
  (non-technical) factors

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ORGANISATIONAL SAFETY
HUMAN FACTORS CAUSES
SAFETY CULTURE
OPERATOR ERROR
(80)
(20)
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?

• What determines the safety culture?

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HSE, 1999
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Organisational factors associated with a safety
culture (HSE, 1999)

• Senior management commitment
• Management style
• Visible management
• Good communication between all levels of employee
  management action
• A balance of health and safety and production
  goals management prioritisation

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NASA Medical Operations Branch

• Actions taken by ground control and management
  affect astronauts mental health and well being
  as much as, or more than, the individual's
  psychological make up or the space
  environment.(Holland, 1998)

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Herald of Free Enterprise
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Herald of Free Enterprise

• But a full investigation into the circumstances
  of the disaster leads inexorably to the
  conclusion that the underlying or cardinal faults
  lay higher up in the company.
• From top to bottom the body corporate was
  infected with the disease of sloppiness.
• (Sheen, 1987, p14)

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Piper Alpha
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Piper Alpha

• No amount of detailed regulations for safety
  improvements could make up for the way that
  safety is managed by operators.
• (Cullen, 1990)

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Which Managers?

• Senior Managers?
• Site Managers?
• Supervisors / Team Leaders?

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Which one of these Management Levelswould you
focus on?

• Senior Managers?
• Site Managers?
• Supervisors/ Team leaders?
• (200 power generation managers
• - May 2000, Electricity Association)

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Which one of these Management Levels
would you focus your attention on to achieve
maximum safety impact? (200 managers)
Œ
Senior Managers
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