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the safe and healthy workplace

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Title: the safe and healthy workplace


1
the safe and healthy workplacea social
responsibility and an economic necessity
  • Sevilla
  • 28 November 2006
  • Ir. Kris De Meester
  • Adviser health and safety affairs

2
VI JORNADAS EUROPEAS SOBRE SEGURIDAD Y SALUD EN
EL TRABAJO
  • Sevilla
  • martes, 28 noviembre 2006
  • Ir. Kris De Meester

3
Megatrends in the world of work
  • Restructuring of economy and politics
    "Competitive Europe"
  • Competitive world economy and increased
    productivity with restructuring of organizations
    and management
  • Outsourcing, focus on core-business, downsizing,
    delocalisation
  • Work intensity, stress,
  • ? The world becomes "smaller" (a global village
    in a "global" world)
  • New technology and new production "Innovative
    Europe"
  • Increasing global automation and change of
    manufacturing industries towards a service
    production
  • ? New production models and job contents
  • Demographic shift "Graying Europe"
  • Rapid ageing of work force, changing age
    attitudes and demands on work ability and
    competence
  • ? Challenges facing young workers and immigrants

4
Megatrends in the world of work
  • Geographic shift Migrating Europe
  • Workers from new EU member states,
  • ? Language barriers, training
  • Social change Conscient European Generation"
  • From a work life-centred society toward a
    "multi-society"
  • Periods of employment, unemployment, training,
    leisure, family life and individual development
    vary throughout the whole life course.
  • ? Employee participation and a new
    citizenship is growing
  • ? Balancing work and family life
  • Growing role of media "Attention Economy and
    Citizens Europe"

5
Working Conditions in Europe
What workers say
first findings (nov. 2006) of
the fourth European Working Conditions Survey
6
Components of work satisfaction
7
Work intensity on the increase
8
Health and work
  • 15 of workers are not well informed about risks
    linked to their work
  • 28 report that their health and safety is at
    risk because of their work
  • Exposure to risks have remain stable at the best
  • 35 report that their work affects their health
  • MSDs, stress, fatigue are the most reported
    health problems

9
Exposure to physical risks
  • stable or on the increase

10
Impact of work on health
11
Doing the same job at 60
  • Yes I think so ...

12
Political and social reaction
  • Political answers, solutions
  • Legislation? (NOK)
  • Negation ostriches (NOK)
  • Strategy approach embedded in global
    socio-economic strategy of employment, welfare
    and productivity (GDP factor) priority n 1
    (OK)
  • Lisbon agenda driver and target
  • Do not isolate one element
  • For some politicians, NGOs, Deus ex machina
    corporate social responsibility
  • What about
  • Social market economy
  • Sustainable development
  • Business ethics
  • Corporate governance
  • Consultation and self regulation

13
C.S.R.
  • Corporate Social Responsibility
  • Not a new concept
  • Revival - response to scandals NGO
  • Presented as a Business ethical approach /
    stakeholder management
  • CSR/business ethics includes
  • Social workers (employment)
  • Safety health workers, neighbours
  • Environmental sustainability - community
    future generation
  • Philanthropy - local community corporate
    citizenship
  • Supply chain suppliers, contractors

14
CSR Business Case for Europe
  • CSR mainly in big companies
  • Objective EU to engage also CSR in SMEs
  • Part of Lisbon strategy CSR means better
    business
  • CSR business case
  • Not philanthropy but business ethics (workers,
    supply chain,)
  • CSR is profitable
  • Self-enlightened interest
  • On voluntary basis
  • Regulation? - ISO? - Legislation?

15
CSR from OSH point of view
  • OSH management (systems)
  • Preventative safety and health culture
  • Increase general awareness, knowledge and
    understanding of hazard, risk and prevention
  • Increase responsibility of employers, managers
    and workers

16
ILO 2003 conclusions
  • The fundamental pillars of a global OSH strategy
    include the building and maintenance of a
    national preventative safety and health culture
    and the introduction of a systems approach to OSH
    management.
  • A national preventative safety and health culture
    is one in which the right to a safe and healthy
    working environment is respected at all levels,
    where governments, employers and workers actively
    participate in securing a safe and healthy
    working environment through a system of defined
    rights, responsibilities and duties, and where
    the principle of prevention is accorded the
    highest priority.
  • Building and maintaining a preventative safety
    and health culture requires making use of all
    available means to increase general awareness,
    knowledge and understanding of the concepts of
    hazards and risks and how they may be prevented
    or controlled.

17
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18
OSH management
19
OSH policy and management
  • No corporate manslaughter
  • Economic necessity
  • Essential for producing/delivering high quality
    products and services
  • Human cost of accidents and diseases
  • Economic cost (medical treatment,
    accidents/disease insurance, absenteeism, loss of
    time/production, work-incapacity, loss of
    expertise, replacement cost, etc.)
  • Continuity of business
  • Productivity
  • Retain workers
  • Company image
  • Brand image
  • Iceberg model for accidents also applies to cost

20
The business benefits of OSH
  • Business to understand and accept the benefits of
    OSH
  • OSH - an integral part of effective business
    management
  • OSH - an enabler and not a hindrance
  • Building a culture of continuous improvement
  • Systematic approach to OSH management at company
    level can help establishing a preventive culture
  • Links with the EU promotion of corporate social
    responsibility and the Lisbon agenda

21
OSH policy and management
  • Different strategies possible

22
OSH policy
  • Employer is responsible for working out and
    implementing the policy
  • Integrated policy!
  • Strategy has to be implemented in every segment
    of the company en has to be integrated in the
    management
  • Focus on risk prevention
  • Includes technique, organisation,
    working-conditions, social factors, environment
  • Multidisciplinary approach
  • Tailor made OSH management rather than standards
  • Dynamic Risk Assessment

23
Beyond health and safety
  • Safety at work
  • Health protection
  • Hygiene at work
  • Psychosocial aspects (stress, harassment,
    violence)
  • Ergonomics
  • Embellishment of the workplaces
  • Well-being at work
  • The healthy workplace

24
Dynamic Risk Assessment
  • Dynamic system for the management of risks
  • concept
  • Risk analysis
  • identification of dangers
  • determination of risks
  • evaluation of risks
  • Preventive measures (prevention principles)
  • Collective measures, individual measures or both
  • Long term strategic prevention plan
  • Yearly action plan

25
Other directives
Framework directive
Psychosocial aspects
Technical safety
Health
Hygiene
Ergonomics
Processes Risk assessment Prevention Health
Surveillance
Prevention services
Worker information and training
Training center
26
Preventive measures
  • 1. Avoid risks
  • 2. Avoid damage
  • 3. Limit damage
  • Preventive measures apply to
  • organisation methods of work and production
  • conception of the workplace
  • conception and adaption of the workpost
  • choice and usage of work equipment and chemical
    substances
  • risks arising from chemical, biological and
    fysical agents
  • collective and individual protection, and
    working-clothes
  • health and safety signals
  • heath surveillance
  • psychosocial workload
  • competence, training and information of workers,
    including proper instructions
  • coordination on the workplace
  • emergency procedures incl. first aid, fire
    protection, and evacuation

27
Focus on prevention
  • 3 levels
  • Organization as a whole
  • Team/division
  • Individual
  • Primary prevention
  • Human based measures (awareness raising ,
    job-information and job-training of management
    and workers, working conditions, job content,
    teambuilding,...)
  • Organizational measures (company culture,
    prevention services, flexibility, control,
    communication, consultation,...)
  • Technical measures (working environment,
    workplace design,...).
  • Secondary prevention (support structures,)
  • Tertiary prevention (remediation, help,)

28
Prevention principles
  • Avoid, eliminate risks
  • Evaluate and limit those risks that cannot be
    eliminated
  • Attack risks at the source
  • Replace dangerous products by other not dangerous
    or less dangerous products
  • Collective protection before individual
    protective equipment
  • Adapter the work to the person ( ergonomics)
  • Organisation of training
  • Proper instructions.

29
Prevention measures
  • Be creative!

30
Employer not alone
  • Designated worker(s) (prevention officers)
  • OSH-services
  • Management chefs
  • Workers workers representatives and individual
    workers

31
Preventative culture
32
In general
  • Development and strengthening of a preventive
    culture must be a central element of any strategy
    aiming at improving occupational safety and
    health
  • Development and strengthening of a preventive
    culture achieving better OSH performance by
    fostering changes in behavioural patterns
  • Governments
  • Employers
  • Workers
  • OSH-Experts
  • Financial world
  • Students, young people
  • ALL PEOPLE
  • Cannot be achieved through legislation !

33
Strategy
  • Strategy to promote a preventive culture must
  • address all parts of society
  • go beyond the workplace and the working
    population
  • should help create a general culture that values
    health and risk prevention

34
Worker as individual
  • Pay attention to the workers as individual in his
    work environment
  • Psychosocial workload
  • Stress
  • Harassment, violence
  • Home Work trajectory
  • Health
  • Alcohol and drugs
  • Exercise
  • Nutrition
  • Quality of sleep
  • Socio-economic status of worker is determining
    factor
  • For health
  • Also for work attitude
  • Focus on social inclusion through education,
    assistance,)

35
Quality
  • Global, integrated HR approach (4 fields to take
    into account)
  • Job content
  • Job environment (OSH)
  • Job conditions (working hours, wages,)
  • Job relations (colleagues, supervisors,
    management, clients,)
  • Job satisfaction
  • Set expectations form employers and workers side
  • Overall situation is good (large majority of
    workers are happy with an in their job)
  • Company culture
  • Encourage job mobility (internal or external)

36
Increase OSH knowledge and awareness
37
Education and training
  • Many accidents and incidents can be blamed on a
    lack of knowledge or inadequate awareness of the
    risks among people performing work or people
    directly involved, such as supervisors
  • Major improvements in safety performance can
    therefore be achieved by more and better staff
    training which focuses on safety, with the aim of
    raising levels of knowledge and skills and
    generating safety awareness.Good training and
    sound instructions, especially for dangerous
    work, are therefore of major importance in terms
    of preventing accidents and incidents
  • That is why particular attention needs to be
    given to training and instruction and to proofs
    of the required safety qualifications for
    operational staff, their supervisors and the
    appointed safety officers

38
Education and training
  • Education and training policies (Member-State
    responsibility) play an important (even crucial)
    role in strengthening the prevention culture
  • Start early it is beneficial to start education
    valuing a general culture of health and risk
    prevention at an early age
  • All education an training!
  • all future workers
  • all future managers
  • all future policy makers
  • etc.

39
Education and training
  • Learning programmes should
  • adequately integrate aspects relating to safety
    and health and
  • be up-to-date and correspond to workplace
    realities and challenges.
  • Further progress at Member State level is needed
  • Council ( AC) might act as a catalyst by means
    of a resolution/recommendation

40
Conclusions
41
To do at government level
  • Better regulation
  • Take this serious
  • Limits to what can be achieved through regulation
  • Is not deregulation, all will benefit of it
  • Embedded in a global socio-economic strategy
    (Lisbon agenda)
  • Complement with other instruments (agreements,
    market driven systems,)
  • Responsibility
  • Making/changing regulations is not enough
  • From the cradle to the grave approach
  • Implementation ! (not just on paper)
  • One level playing field
  • Regulation that allows employers (and workers) to
    take up their responsibility
  • Mechanism to short-circuit employers that do not
    assume responsibility

42
Mainstreaming
  • Health into OSH
  • Workplace health promotion
  • Smoking ban
  • Soft-drinks ban
  • Fat ban in company restaurants (balanced, healthy
    food)
  • Attentions hypertension
  • World sleep day (21 Mars)
  • OSH into Health (less developed)
  • General medical check-up by OSH-services
  • Occupational diseases
  • Revalidation/reintegration after accident/disease
  • Education into OSH
  • OSH into education
  • Integration of health ( safety) aspects in
    education systems (curricula,)
  • Partnership with industry !!!

43
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44
To do at industry level
  • Federations
  • Take control over the agenda
  • Assume leadership (captains of industry)
  • Offensive or opportunistic strategy
  • (voluntary) Agreements at national, regional and
    branche level
  • Exchange of good practice
  • Collaboration with education, health,
  • Companies
  • Workers involvement (partnership set
    expectations)
  • Further explore the healthy workplace

45
A new industry vision
  • To gain recognition of health and safety as a
    cornerstone of civilized and responsible
    companies and, with that, to achieve a record of
    workplace health and safety that leads the world!

46
Levers for change
  • Management systems/tools
  • Activities to usefully support focus on
    prevention
  • Awareness-raising actions targeting a large
    public
  • Dissemination of good practices
  • Use/search market driven instruments
  • Contractor safety management systems and training
  • Safety logbook
  • Temporary workers management systems (risk
    activities)
  • Be creative

47
Practice what you preach!
  • What has been build up over months and years can
    be destroyed in minutes!
  • Practice what you preach
  • Authorities
  • Social partners
  • Top management
  • Operational supervisors
  • Experts
  • Stimulate safe behavior
  • Discourage unsafe behavior
  • Stress the success of safe behavior
  • Reduce disadvantages of safe behavior

48
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49
THANK YOU !
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