ELearning

1
E-Learning

• Analyst Day 25. 11. 2003
• Thomas Flum, MD digital spirit (Germany)
• Thomas Peyerl, New Business Manager BV-1 (Germany)

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Agenda

• Company Profile
• Learning solution provider
• Services for guaranteed success
• Business Model
• Integration Strategy
• Proactive Corporate Market Development
• Fit into Wolters Kluwer
• Examples / showcase

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Learning solution providerInnovative and
reliable technology

• Learning solution provider and integrator of
  knowledge management for corporate customers and
  institutions
• Full service provider Creating added value for
  customers is integrated in services and products
• Methodical and thematic competence
• Conceptual and technical skills
• Strategy building e-learning solutions on
  standardized platforms reusing e-solutions that
  already exist

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Services for guaranteed successsafeguarding the
integration and acceptance of the solution

• Example Police online portal
• ConsultingConception and process management
• Content solutionsBuilding content
• IT servicesLearning management system
  integration
• Learning serviceUser training
• More than 30.000 police officershave access
• Combination with content of otherWK clusters
  delivers added value
• Active cloning for other countries / customers

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Proactive Corporate Market Development

• Market penetration
• Retention rate 80-90 revenues with loyal
  customer base
• From customer specific solutions to reusable
  solutions
• Product development
• Re-sell
• Re-use
• Buy-in

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Business Model

• Sources of content
• Wolter Kluwer publishers
• Corporate customers
• Common authoring tool
• Producing E-Learningcomponents
• Easy customisation
• Distribution
• ICT / non ICT solutionsto corporate and
  educationmarket

IT / Print components
Authoring
Standardised E-Learning components
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Fit into Wolters KluwerIntegrated Business -
Shared Customer Base
Mixed Media redaktion-D azubi-portal.de
Expand CRM ERGO RiMiNi
Additional products JURIS
Cross Selling Behavioural Training
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Project RiMiNi ERGO Insurance

• ERGO is the second largest German insurance
• Basic system for controlling and minimization of
  business risks
• Plan development of a knowledge portal for the
  insurance sector
• Used by 8.000 insurance agents

knowledge portal
sales- controlling
knowledge- management
portfolio- controlling
Basel II
RiMiNi - Framework
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9
Juris additional use by police-online

• Police officer Fischer has to check new law
  interpretation
• Police-online guides him to juris-online, where
  he reads the relevant facts and orders an update
  for his juris law series
• 30.000 policemen in Baden-Württemberg have access
  to police-online

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10
Cross Selling Behavioural Training

• Softskill Training used byabout 2.000 office
  workersat Allianz Insurance (example)
• Now teacher Mr. Meyer opens his
  recentlypurchased book and finds this
  highquality multimedia content on CD-ROM
• 24.000 books printed
• Sold by BV-1 in theircatalogue

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