Organizational Attitudes

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Organizational Attitudes Behavior

• Organizational Attitudes
• Job Satisfaction
• Organizational Commitment
• Job Involvement
• Organizational Justice
• Organizational Behavior
• Organizational Citizenship Behavior
• Workplace Violence

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Why Do We Study Attitudes?

• Are attitudes important?
• Criteria for evaluating the impact of employee
  attitudes
• Job Performance
• Turnover
• Absenteeism
• Organizational Citizenship Behavior?

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Organizational Citizenship Behavior

• Altruism
• Conscientiousness
• Courtesy
• Sportsmanship
• Civic Virtue

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Factors Influencing Attitudes and Behavior

• Personality
• Big 5
• Situational Characteristics
• Job Characteristics
• Organizational Characteristics
• Leadership
• Supervisor/Manager Behavior

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Job Satisfaction

• Facet Satisfaction
• Pay
• Coworkers
• Involvement
• Opportunities for Advancement
• Supervisor
• Global Satisfaction

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Job Satisfactions Impact on Behavior
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Situational Antecedentsof Job Satisfaction

• Providing adequate training
• Reward/Recognizing employees
• Supporting innovation
• Employee involvement in decision making
• Inspiring communicating a shared vision
• Trust in management
• Supervisor-employee fit

8
Organizational Commitment

• Components of commitment
• Affective
• Normative
• Continuance

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Organizational CommitmentsImpact on Behavior
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Job Involvement

• Job Involvement vs. Work Involvement
• Job Involvement - function of how much current
  job can satisfy needs
• Work Involvement - belief about the value of work
  in ones life

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Job Involvements Impact on Behavior
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Situational Antecedents of Job Involvement

• Focuses on the jobs ability to satisfy certain
  psychological needs
• Sense of meaningfulness
• Control of work processes
• Feedback about accomplishments
• Personal growth development
• Supportive relationships

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Organizational Justice

• Distributive Justice
• Equity distribution
• Equality distribution
• Need distribution
• Procedural Justice
• Input
• Structure

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Organizational Citizenship Behavior

• Altruism
• Conscientiousness
• Courtesy
• Sportsmanship
• Civic Virtue

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Determinants of OCB
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Organizational Behavior

• Workplace Violence
• Statistics
• Little psychological research has been done
• Very broad definition of what workplace violence
  is
• Dealing with workplace violence
• Prevention
• Reaction
• Rehabilitation

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Big 5 Personality Traits
Agreeableness
Conscientiousness
Neuroticism
Openness to Experience
Extraversion
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Job Characteristics Model
Critical Psychological States
Core Job Dimensions
Personal and Work Outcomes
High internal work Motivation High quality
work Performance High satisfaction With
work Low absenteeism And turnover
Skill variety Task identity Task significance
Experienced meaningfulness of work
Experienced responsibility for work outcomes
Autonomy
Knowledge of actual results of activities
Feedback
Growth Need Strength
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Organizational Culture

• A system of shared meanings that result in the
  way we do things around here.
• values
• norms
• attitudes
• beliefs
• managerial style

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