Training Module Proposal 4

1
Training Module Proposal 4

• Presented by
• Heather Buttorff
• Ivy Li
• Gwen Little
• 4.7.99

2

• Background
• Who / what the client is and does
• Our client is the State of Michigan, Michigan
  Department of State. Regina Smith is the
  representative for this client. Employees of our
  client create flowcharts before they do system
  designs to the computer.
• How you got involved with the client
• Regina is a member of our CEP 812 class and
  mentioned that she needed a training module for
  her staff. The team decided to contact Regina
  hoping to design a module.

3

• Problem / Need / Performance Problem
• As viewed by
• Client / employees
• The client states that there is a performance
  problem because staff assigned to make
  flowcharts dont know how to make a flowchart or
  what its characteristics are.
• You
• From the client interview, BET also sees that
  there is a performance problem with those
  assigned to make flowcharts.

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• Consequences of not solving it
• If this problem is not solved, employees will
  continue to
• 1. Take a long time to
  complete flowcharts
• 2. Do flowcharts over because they are
  confusing to others.

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• Target Audience(s) / Target Population(s)
• Who will benefit from finding a solution
• The staff of the Michigan Department of State
  will benefit immediately from a training module
  on designing flowcharts. Also, other employees
  of the State of MI who may be assigned this job
  duty would benefit..

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• General Goals and Objectives
• What you expect to accomplish
• Given a computer, flowchart assignment and the
  Visio 5.0 program, the Michigan Department of
  State employees will design flowcharts using the
  Visio 5.0 program that are clear, concise and
  show the proper characteristics of flowcharts..
• Plan / Methods
• Specific objectives of your assistance
• The BET team will create a training module for
  employees of the Michigan Department of State
  which
• Provides the function for each shape used in
  flowcharts
• provides the rules for using arrows
• Defines feedback loops
• Defines Decision Aids

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• Steps / tasks you will perform to do the job
  Estimated Time, Costs, Resources
• Week of Mar 29th --Meet with client to discuss
  the problem, and gain information about the
  Target Population, goals, objectives,
  possible solutions and desired outcomes.
• --IDs meet and discuss project phrases as
  well as project planning.
• Equipment PC, flowcharts books
• (2.0hrs 100/hr 200)
• Week of Apr 5th --IDs meet to discuss roles and
  responsibilities.
• --Start developing the self-instructional
  module (prelim).
• Equipment PC, flowchart books
• (6.0 100 600)

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• Week of Apr 19th --Develop a detailed version of
  the module.
• --Present client with module and get
  approval. Make any necessary changes.
• Equipment PC
• (7.0 100 700)
• Week of Apr 26th --Test product Revise as well
  delivering final product to client.
• Equipment PC
• (2.0 100 200)

• Miscellaneous Costs
• Materials/Supplies 40.00
• Printing Job Aid 50.00
• ________________________________
• Estimated Total Cost 1790.00 (17 hrs)

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• Specific Outcomes
• April 16th
• Finished the preliminary version of the training
  module.
• April 23rd
• Finished the detailed version of the training
  module.
• April 28th
• Present the final version of the training module.

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• Benefits
• Who / what will benefit from your work List the
  various types of benefits
• Staff at the Michigan Department of State and
  our client, Regina, will benefit from this
  self-instructional module. This aid will assist
  the staff to be able to make flowcharts for
  procedural purposes. Also, when staff go to the
  VISIO 5 training, they will have a better
  understanding and motivation since they have the
  prerequisite knowledge of flowcharting. Our
  client can also save time on training her staff
  and be able to work on other projects.
• Types of benefits
• Increase knowledge base on creating flowcharts.
• Training time will be reduced.
• Staff can study the module whenever they wish.
• Prepare staff before they go to VISIO 5 training
  (software used to create flowcharts).

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• Evaluation
• How you will find out if you were successful
  Types of follow-up work you will do
• We will survey the staff from Mich Dept of State
  concerning
• Their learning of flowcharts using the
  self-instructional module.
• Able to transfer knowledge to work place?
• The clarity of the module and if they flowed
  logically.
• What recommendations would they give for
  changes/improvements.
• Types of follow-up work
• Informally interview those who have used the
  module to receive feedback.
• Revise the module to incorporate recommended
  changes.
• Distribute revised module.
• Communicate with client to find out if there are
  any improvements over time.