Conflict Resolution Conflicts are disagreements in ideas, beliefs or interests.

1
Conflict ResolutionConflicts are
disagreements in ideas, beliefs or interests.

• What are three causes of conflict?
• Prejudice opinion or fear formed without having
  facts or firsthand knowledge
• 2. jealousy
• 3. difference of opinion

2

• What are ways to prevent conflicts?
• 1. Using good communication skills
• 2. Tolerance the ability to accept other people
  as they are
• Why is it helpful to use an I message?
• -they dont accuse or blame someone
• What type of skills should be used to resolve a
  conflict?
• 1. Walking away
• 2. Compromise each side gives up something

3

• Elena and Ana have been friends for several
  years. Over the past few months, Ana has been
  hanging out with Chandra. One day, Elena
  confronts Chandra. You stole my friend, she
  says. How could Elena use an I statement to
  avoid a conflict. (page 82)

4

• What is negotiation?
• The process of talking about a conflict and
  deciding how to reach a compromise
• What is the T.A.L.K strategy?
• An effective way of resolving conflict through
  negotiation
• T take a time-out
• A allow each person to talk
• L let each person ask questions
• K keep brainstorming ideas

5

• What is peer mediation?
• The process in which a specially trained student
  listens to both sides of an argument to help the
  people reach a solution
• What is an outcome of a conflict getting out of
  hand?
• Violence
• So what can you do to avoid that??

6

• Cal loaned Seth 20 and Seth hasnt
• paid it back yet. Cal has requested the money
  several times. Now Cal is angry and yells at
  Seth. You better pay up! I need that money. How
  could Cal and Seth use the T.A.L.K strategy to
  resolve their conflict?
• T
• A
• L
• K