Complaint Management system of H.T Customers

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Introduction
Mobile Switch is a device which will be helpful
to switch on and off any electrical/electronic
devices through a SMS. The parameters of these
devices can be monitored remotely and will also
be able to set the limit for alerts.
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Features

• 14 Analogue input lines

• Numbers for receiving alerts are configurable

• Individual threshold limit with each line

• Limits could be configured remotely

• Regular interval monitoring

• 16 digital I/O lines to monitor

• Multiple message for fault

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How it works ?

• Interface the analog or digital signal with
  input lines (for monitoring) or output lines
  (for controlling and monitoring)

• Attach GSM modem with an active SIM card to
  Mobile Switch

• Configure the mobile access list from PC
  interface

• Configure the alert message and threshold limit
  for automatic alerts for different lines

• User can send SMS to mobile SIM card attached
  to Mobile Switch

• Mobile Switch sends alerts if threshold limit
  is crossed and responds to control or
  monitoring request for allowed mobile numbers

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Advantages

• Remote access to the devices placed at works

• Remote monitoring of parameters like RPM,
  voltage, heat etc

• Get alerted in case of any parameters gets
  differed from the threshold limit

• Change the parameter remotely

• Periodical update of parameter values

• Store the parameters for analysis

• Economic way to monitor devices at remote
  locations

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Applicable Areas

• Security

• Disaster Management

• Remote control and monitoring devices at works

• Street Lights on/off on set timings

• Open emergency exit through SMS in case of fire

• Vehicle theft

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Applicable Areas

• Security There are numerous applications
  of mobile switch in this area for e.g a gate
  can be closed or opened in case of emergency by
  sending an SMS, or an alarm can be switched on in
  case of tress passing.

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Applicable Areas

• Disaster Management Any device set to
  predict natural calamities can be monitored
  through the device and an alert message can
  be sent to concerned authorities on varying
  the set parameters.

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Applicable Areas

• Street Lights on/off on set timings
  The device can also be useful to perform some
  regular tasks from remote location as
  in the case of streetlights it can be set that at
  particular time the certain switching
  points should be turned on or off.

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Thanks