Implementing

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Implementing GREEN Its more than a few safer
cleaning chemicals www.ENVIRO-SOLUTION.com
Resource Center Presentations Reports
Other Helpful Sites
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1) OVERESTIMATING THE OLD UNDERESTIMATING
THE NEW

• We all hear about Green Cleaning how a
  variety of organizations are jumping on the
  Green Bandwagon
• Why go Green ?
• Because Green cleaning IS PROVEN
• - safer healthier for cleaning workers,
  building occupants
• and the environment
• - easy to start and making a difference is quick
  and
• gratifying
• - there are various ways to start

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1) OVERESTIMATING THE OLD UNDERESTIMATING
THE NEW

• Because Green cleaning IS PROVEN
• with products that work as well as or better than
  traditional products - for the most part
• to be an effective tool to differentiate your
  offering and therefore hold keep your customers
  and grow new ones
• to be no more costly over the short term and can
  mean savings over the long term as Green
  Cleaning improves productivity

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1) OVERESTIMATING THE OLD UNDERESTIMATING
THE NEW

• In their book Flight of the Buffalo, James
  Belasco and Ralph Stayer write, Change is hard
  because people overestimate the value of what
  they have - and underestimate the value of what
  they may gain by giving it up.
• Many end customers and distributors are overly
  comfortable with the traditional cleaning
  products they have used and sold for years. They
  are a known quantity
• It is time to realize that Green Cleaning
  provides a variety of health and economic
  benefits to end-use customers and service
  providers and for distributorsthey open doors
  and provide opportunities

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Green cleaning is not a passing fadIt is here
  to stay
• you can either grasp the change and use it to
  capitalize on positive change for you and your
  organization
• OR
• - you can let the opportunities go to others

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Common Misconceptions
• Green products are more expensive
• Green products are not as effective
• Green cleaning is too complicated
• In Reality
• Green products are competitively priced/cost
  neutral
• Green products can be more effective and have
  higher ROI
• A good program is easy to monitor, train and
  maintain

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Green Cleaning is real and here to stay!
• Over 1000 registered LEED projects (1000-2000
  unregistered)
• Federal / State / Provincial Agencies
• Cities / States
• School Districts / Universities / Colleges
• Hospitals / Nursing Homes
• Private Building Owners and Large Companies

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• As Stephen Ashkin, a leading Green consultant
  clearly says
• It matters to workers and unions if cleaning
  products are carcinogenic, reproductive
  toxins, neurotoxins, readily
• absorbed through the skin, etc.
• It matters to building occupants, parents of
  school children and health advocates if products
  are respiratory irritants, developmental toxins,
  asthmagens, etc.

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• It matters to environmentalists if cleaning
  products are derived from non-renewable
  resources, contain no recycled content, pollute
  air, are toxic to aquatic life, accumulate in the
  environment, etc.
• It matters to governments and the green-building
  community in general if cleaning products used by
  their custodial staff and contractors violate
  their green initiatives

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• It matters to schools if the cleaning chemicals
  can improve attendance and student performance on
  standardized tests
• It matters to Universities and Colleges if they
  can market their facilities as being safer for
  their students
• It matters to hospitals and nursing homes if they
  can reduce nosocomial infections and occupational
  exposure to staff

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Product Users
• Improves health
• Helps reduce Workers Comp claims and premiums
• Helps reduce turnover, which in turn impacts
• - Recruiting
• - Hiring
• - Training
• - Impact of service

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Purchasing analysis shows that yearly janitorial
  supply costs actually drop after a few months of
  instituting proper green cleaning and maintenance
  system
• Using proper equipment with adequate training and
  education, combined with using effective,
  non-toxic cleaning solutions, results in lower
  operating and maintenance costs, faster, more
  effective cleaning improved performance

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Building Owners Managers
• Helps Reduce Complaints
• Helps Increase Tenant Retention and Satisfaction
• Helps Increase Profitability
• Vacancy Costs
• Sales
• Space Improvements
• Marketing/Differentiation Opportunities
• Avoid Regulations

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Building Tenants/Occupants
• Increases Health
• Improves Productivity
• Reduces Litigation Potential
• Marketing/ Differentiation Opportunities

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• The Environment save annually on WASTE
• 6 Billion pounds of chemicals
• 35 Billion plastic trashcan liners
• 4.5 Billion pounds of janitorial paper
• 500 Million pounds of equipment

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Reduces environmental and health impacts
• Reduces absenteeism and associated health care
  costs
• Reduces liability, legal costs and insurance

• Reduces regulatory and inspection load
• Reduces overall costs over long-term

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2) GREEN CLEANING IS CUSTOMER DRIVEN

• Improves Indoor Air Quality
• Insures healthier facility
• Improves tenant satisfaction
• Improves grades and attendance in education

• Improves quality of work life moral
• Improves tenant retention
• Improves employee retention

Its GOOD Business!!!
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3) NOW LETS REVIEW
4) What is Green Cleaning 5) Why go Green
Cleaning? 5.1 Safer for cleaning workers,
building occupants and visitors, and
the environment 5.2 Easy to do 5.3
Various components 5.4 Works as well 5.5
Helps differentiate 5.6 No more costly can
improve productivity 5.7 Green Buildings
Saves Costs
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3) NOW LETS REVIEW
6) Implementing Green/Various Components 6.1
Chemicals 6.2 Micro Fiber 6.3 Entrance
Matting 6.4 Liners 6.5 Procedures,Training
, Workloading and Scheduling 6.6
Communications 6.7 Recycle Programs/Waste
Reduction/Conservation 6.8 Equipment and
Custodial Hardware 6.9 Filters 6.10
Paper 6.11 Ice Melters 6.12 Pest
Management 6.13 People with Special Needs 6.14
Your Supplier

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WE WILL THEN REVIEW

• Conclusion
• Qs and As

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4) WHAT IS GREEN CLEANING

• Products and services that reduce the health
  and environmental impacts compared to similar
  products and services used for the same purpose.
• Cleaning to protect health without harming the
  environment
• Not just one or two chemicals, not even all
  chemicals, includes various components such as
• Cleaning chemicals
• Paper
• Liners
• Equipment
• Training
• Etc.

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5) WHY GO GREEN CLEANING?
5.1) Proven safer for cleaning workers, building
occupants and visitors, and the
environment People affected in three ways -
direct contact of cleaning chemicals (cleaning
workers) - indirect contact of cleaning
chemicals (building occupants) - Indoor air
quality (all)
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5) WHY GO GREEN CLEANING?

• 5.1) PROVEN SAFER
• Direct Contact
• 6 out of every 100 janitors are injured on the
  job
• 40 of these injuries involve eye irritations or
  burns
• 36 of these injuries involve skin irritations or
  burns
• 20 of these injuries are severe chemical burns
  to the eyes and skin
• 12 of these injuries involve breathing chemical
  fumes

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5) WHY GO GREEN CLEANING?

• 5.1) PROVEN SAFER
• Indirect Contact
• Sit on / Lean on / Touch cleaned items
• Chemical residues get absorbed through the skin

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5) WHY GO GREEN CLEANING?

• 5.1) PROVEN SAFER
• Indoor Air Quality
• Poor indoor air quality can produce health
  effects in occupants ranging from headaches and
  dry eyes to nausea, dizziness and fatigue and
  the possible development of asthma and multiple
  chemical sensitivity
• These health effects contribute to increased
  absenteeism/sick days, low moral and decreased
  worker productivity
• A study of school districts in the greater
  Washington DC area found that there was a direct
  correlation between indoor air quality and both
  attendance and performance of their students

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5) WHY GO GREEN CLEANING?

• 5.1) PROVEN SAFER
• Indoor Air Quality
• Much of the dramatic increase in asthma among
  school-age children is the result of poor air
  quality related to inadequate building
  maintenance and cleaning, and the exposure to
  overly toxic cleaning chemicals
• Indoor air quality is ranked among the nations
  top 5 environmental risks. IAQ can be 2 to 100
  times as worse than the outdoors
• The World Health Organization estimates that 30
  of all buildings experience IAQ problems

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5) WHY GO GREEN CLEANING?

• 5.1) PROVEN SAFER
• Improved cleaning methods and safer cleaning
  chemicals can very positively affect the indoor
  air quality, worker and occupant health and the
  environment
• Clearly, eliminating the toxic ingredients from
  cleaning products would bring tremendous benefits
  to society in reduced occupational diseases and
  cancer and cleaner air and water
• The main reason for going green is for the
  health of yourself, your staff, and the occupants
  and visitors to your facilities

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5) WHY GO GREEN CLEANING?

• 5.2) Easy to start and make a difference quick
  and
• gratifying
• Change one item, in one building, then add items
  and/or buildings
• Change one building, then add buildings and/or
  other components
• Going green is a journey, not a destination

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5) WHY GO GREEN CLEANING?

• 5.3) Various Components
• Some are more difficult and costly to change
• HVAC
• Energy Source
• Lighting - Type
• - Relamping
• Insulation - Type
• - R-Factor
• Type of glass, roof, building materials, etc.
• Resources -
• - manpower

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5) WHY GO GREEN CLEANING?
5.3) Various Components

• Some are easier and not costly to change

• Cleaning Chemicals
• Micro Fiber cloths, dust mops, damp/scrub mops
• Entrance matting system
• Liners
• Procedures, training, workloading, scheduling
• Communications

• Waste programs
• Equipment
• Filters
• Paper
• Ice melters
• Pest management
• Your Supplier

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5) WHY GO GREEN CLEANING?

• 5.3) Various Components
• Likely can not do all at once
• But do something
• Pick the on that best fits your
• priorities, resources, timeline, etc.

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5) WHY GO GREEN CLEANING?

• 5.4) It works as well or better than traditional
  products

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5) WHY GO GREEN CLEANING?

• 5.4) Works as well
• If you pick the right product, it will work as
  well or better
• Some major users have had green cleaning
  chemicals for 6 to 10 years. If the products did
  not work as well, they would not continue to use
• Perception
• doesnt smell harsh therefore doesnt work
• doesnt burn the eyes therefore doesnt work

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5) WHY GO GREEN CLEANING?
5.4) Works as well

• Might have to let sit longer
• Might have to adjust procedures slightly
• Might have to leave one or two chemicals that are
  not green for occasional use

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5) WHY GO GREEN CLEANING?

• 5.4) Works as well
• Key is to pick products for your
• Location
• Soil types
• Equipment
• Frequencies
• Substrates
• People
• Etc.

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5) WHY GO GREEN CLEANING?

• 5.5) To help differentiate your offering make
  you different Therefore, helping keep existing
  customers
• and growing new ones

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5) WHY GO GREEN CLEANING?

• 5.5) Differentiation
• The key is to really know your stuff
• The perception is that going green is
  difficult, confusing, mixed messages, etc.
• Therefore, people will gravitate to those they
  feel are their local expert
• If you think you know green, but your prospects
  believe others are more knowledgeable, you will
  find it difficult to use green to help your
  customers as well as using green to grow new
  customers

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5) WHY GO GREEN CLEANING?

• 5.5) Differentiation
• Customers want someone that can help develop a
  turn key program that will deliver the promised
  results easily and quickly
• If they do not think you can they will find
  someone who can

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5) WHY GO GREEN CLEANING?
5.6) Going Green is no more costly over the
short term, and can
mean savings over the long term as Green
cleaning improves productivity
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5) WHY GO GREEN CLEANING?

• 5.6) No more costly and improves productivity
• Green cleaning can help to improve IAQ
• IAQ can improve worker productivity by more than
  thirty minutes per day. According to Stephen
  Ashkin, Those minutes might be saved by reducing
  the frequency of blowing a nose, rubbing an eye,
  or dealing with an allergen-induced headache, not
  to mention calls to doctors and pharmacies and
  time wasted discussing these maladies with
  coworkers.

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5) WHY GO GREEN CLEANING?

• 5.6) No more costly and improves productivity
• This increase in productivity can translate into
  considerable savings. The cost of salaries and
  benefits in a Class A office building is
  approximately 150 per square foot, according to
  the Building Owners and Managers Association
  International. Even a conservative
  three-minute-per-day improvement in productivity,
  Ashkin says, can result in a savings of 75 cents
  per square foot for business owners

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5) WHY GO GREEN CLEANING?

• 5.7) GREEN Buildings Saves Costs
• First-Cost Savings
• Streamlined permitting and approvals
• Reduced infrastructure costs
• Construction waste disposal
• Downsizing of mechanical equipment
• Tax credits and other incentives
• Reduced Operating costs
• Energy
• Water
• Durability and Repairs
• Cleaning and Maintenance
• Reduced Waste

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5) WHY GO GREEN CLEANING?

• 5.7) GREEN Buildings Saves Costs
• Health and Productivity Benefits
• Improved Health
• Reduced Absenteeism
• Improved Learning
• Community Benefits
• Reduced demand on Municipal Services

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5) WHY GO GREEN CLEANING?

• 5.7) GREEN Buildings Saves Costs
• Environmental Benefits
• Reduced Global Warming Impacts
• Minimize Ozone Depletion
• Reduced Resource Extraction Impacts
• Reduced Toxic Emissions
• Reduced Energy and Other Impacts of Transporting
  Materials
• Reduced Contributions to Local Regional Air
  Pollution
• Reduced Local and Regional Water Pollution
• Reduced Urban Heat Islands
• Protection of Biodiversity
• Increased Environmental Awareness

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5) WHY GO GREEN CLEANING?

• 5.7) GREEN Buildings Saves Costs
• Social Benefits
• Support of Sustainable Economics
• Support of Companies with Social Responsible
  Policies

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6) IMPLEMENTING GREEN

• 6.1) Cleaning Chemicals
• The hazards of continuing to choose traditional
  cleaning chemicals are increasing risks to the
  health and safety of yourself, your cleaning
  staff and all building occupants. In addition,
  you are contributing to the widespread damage to
  the environment for future generations

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6) IMPLEMENTING GREEN

• 6.1) Cleaning Chemicals
• In a recent survey of 32 facilities in Richmond,
  California, for
• 250 janitorial products in use, the findings
  were
• 7 should not be used as they could cause cancer
  or were very damaging to the environment
• 56 require extreme care as the ingredients can
  cause blindness, severe skin damage, interfere
  with the endocrine system, or be absorbed through
  the skin or inhaled and subsequently cause damage
  to the blood, liver, kidneys, nervous system or a
  developing fetus

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6) IMPLEMENTING GREEN

• 6.1) Cleaning Chemicals
• Where possible, use concentrated and closed
  dispensing systems
• Use only Certified Green Seal (GS-37) or
  Environmental Choice Program (CCD-146, 147,
  148, 104) where categories exist
• If no category, balance performance with exposure
  time and ability of the products to meet as many
  of the criteria of either Green Seal or
  Environmental Choice Programs. Make manufacturers
  prove their claims

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6) IMPLEMENTING GREEN

• 6.1) Cleaning Chemicals
• That is the easiest, simplest and safest way for
  users to be sure that they are in fact using
  products PROVEN to be safer. Unless you have the
  time, chemistry background and receive all
  necessary info and 3rd party verification from
  the manufacturer, you are at the mercy of
  misleading and false claims, and can be held
  negligent

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6) IMPLEMENTING GREEN

• 6.1) Cleaning Chemicals
• For all chemicals avoid / minimize the use of
  aerosols
• Minimize atomizing chemicals
• Use toggle top bottles or spray chemicals onto
  clothes
• For more information on Green Cleaning
  Chemicals Review the PowerPoint Presentation
  Implementing Safer Cleaning Chemicals or the 3
  Why brochures

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6) IMPLEMENTING GREEN

• 6.2) Micro Fiber
• Cloths
• Dust mops
• Damp / Scrub mops
• Finish mops
• Reduces labor up to 70
• Increases performance up to 6 times
• Cut chemical waste up to 80
• Reduces mop drag and therefore fatigue

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6) IMPLEMENTING GREEN

• 6.3) Entrance Matting System/ Dirt Walk Off Mats
• Stop dirt before it gets in the building and at
  the entrance ways
• 80-90 of all dirt gets tracked in on feet
• System - Outside/ Vestibule/ Entrance
• - Scrub / Scrub Dry / Dry
• All pedestrian entrances, garage entrances,
  shipping receiving areas, freight elevators,
  etc.
• Vinyl vs. Rubber choose rubber as it is felt
  vinyl uses manufacturing processes and produces
  components that are less safe for people and the
  environment

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6) IMPLEMENTING GREEN

• 6.4) Liners
• Ensure correct size
• Reduce use
• Select correct material for task
• High quality re-pro (pre post production) for
  light duty
• High alpha olefin (HAO) for heavy duty tasks
  (less raw material use, less energy to produce,
  less packaging, less material handling and
  transportation, and less impact on landfill sites)

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6) IMPLEMENTING GREEN

• 6.5) Procedures, Training, Workloading and
  Scheduling
• Ideas/Considerations
• Dwell time, dilution rates (impact of over and
  under dilutions), correct product for task,
  temperature (hot vs. cold)
• Proper use of chemicals and equipment
• Clean areas based on traffic patterns
• Adequate dust mopping/vacuuming
• Vacuum over dust mopping

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6) IMPLEMENTING GREEN

• 6.5) Procedures, Training, Workloading and
  Scheduling
• Ideas/Considerations
• Inventory of all chemicals on site review
• Vacuum/sweep outside by all entrance ways
• Deep clean to prevent the tracking of soil
• Do not use cleaning products or topical
  treatments that leave sticky residue
• Where how to empty dust mops
• Look for ways to reduce exposures, reduce harsh
  products, identify inefficiencies

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6) IMPLEMENTING GREEN

• 6.5) Procedures, Training, Workloading and
  Scheduling
• Consider non-chemical cleaning opportunities
• Squeegees for glass mirrors
• Micro fiber to reduce chemical use
• Mechanical snakes to open drains
• Steam/vapor cleaning
• Pressure cleaning
• Waterless urinals to reduce water use, use of
  harsh chemicals, energy savings, sewage treatment
• Invest in proper procedural training and
  workloading. Consider day cleaning and team
  cleaning

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6) IMPLEMENTING GREEN

• 6.5) Procedures, Training, Workloading and
  Scheduling
• Develop a Plan Work the Plan
• Identify what and how to clean which areas
  how frequently

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6) IMPLEMENTING GREEN

• 6.6) Communication
• Stewardship - everyone needs to understand that
  this all have an impact on the facilities
  environment
• Internally Externally
• Educate Inform on what, why, how, benefits

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6) IMPLEMENTING GREEN

• 6.6) Communication
• Need to influence behavioral changes
• accept change
• give time (30-60 days) to prove it works
• ask for input ideas
• ask for all to help by being neat tidy, not
  eating at their desks, keeping their personal
  space cleanable so that the cleaning staff can
  do their job, etc.

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6) IMPLEMENTING GREEN

• 6.7) Recycle Programs
• Paper
• Cans
• Plastic
• Wet versus Dry
• Water Energy Conservation
• Energy Conservation
• Reduction in Greenhouse Gas Emissions

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6) IMPLEMENTING GREEN
6.8) Equipment Custodial Hardware

• Vacuums
• - CRI Green Label Program
• - Only use ones with high efficiency filters
  (HEPA)
• Floor Machines
• - Attachments to collect dust
• - Energy use
• - Noise level/noise pollution
• - Increased productivity
• Enhance Ergonomics

• Extractors
• - Maximize moisture removal
• - Water conservation
• - Ability to heat water
• Durability, Longevity, ROI, Uptime
• Use of post-consumer recycled content
• - carts, buckets, wringers,mop handles,
  recycling bins, etc.

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6) IMPLEMENTING GREEN

• 6.9) Filters
• HEPA for vacs
• What about for the HVAC
• - proper ones
• - proper cleaning and/or replacement

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6) IMPLEMENTING GREEN

• 6.10) Paper
• Green Seal or ECP Certified BEST
• If not, look at
• - Post Consumer content (not just recycled or
  pre-consumer recycled) of 20 for toilet tissue
  and 40 for hand towels
• - processed chlorine free
• - larger rolls (versus small ones or folded)
• - touch free dispenser

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6) IMPLEMENTING GREEN

• 6.11) Ice Melters
• Effect on sidewalks, vegetation/landscaping,
  floors
• Application frequency
• Cheapest is not the most effective overall

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6) IMPLEMENTING GREEN

• 6.12) Pest Management
• Prevent pests from entering the building
• Manage food sources, moisture and nesting areas
• Eliminate or minimize entry at dock
• Keep all truck areas clean
• Use of toxic pest methods when necessary to
  eliminate pests
• Pre-notify occupants prior to application

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6) IMPLEMENTING GREEN

• 6.13) People with Special Needs
• Identify the building occupants with individual
  needs and sensitivities
• Develop a plan to address those needs
• Change products, procedures, cleaning schedules,
  frequencies as required

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6) IMPLEMENTING GREEN

• 6.14) Your Supplier KEY
• They can assist in - product selection
• - trouble shooting
• - training
• - developing programs
• - implementing programs
• - bringing specialized resources to assist
• - offering lease or equal payment options
• - etc.
• They can provide the benefits of single source
  supply for all your Green components

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6) IMPLEMENTING GREEN

• 6.14) Your Supplier KEY
• Going Green can be relatively easy to do
• Select a Partner Supplier that can make it
  easy for you based on your objectives,
  priorities, resources, etc.
• REMEMBER - going Green is more than just
  switching a couple of chemicals. It is a
  comprehensive program of integrated resources

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6) IMPLEMENTING GREEN

• 6.14) Your Supplier KEY
• Pick a partner with PROVEN
• Experience - Full product offering
• Knowledge - Ability to train
• Resources - Commitment
• Added value
• Start the GREEN journey and begin reaping the
  benefits to all

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6) IMPLEMENTING GREEN
10 Steps Goal to develop and implement a program
that creates the healthiest and productive
facility possible for the cleaning workers,
building occupants and visitors while at the same
time minimizing adverse impacts on the
environment. Program must be comprehensive,
integrated and tailored to the specific needs of
the building and occupants, along with all the
chemicals, tools and equipment used to maintain
the facility, plus training, workplanning and
loading in order to meet the goal
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6) IMPLEMENTING GREEN

• 10 Steps
• Reach an Agreement- specifically what, when, how,
  etc.
• Build the Team- members from all stakeholders
  that are held responsible to get it done
• Conduct Baseline Surveys - need to know
  specifically where starting from
• - to include an inventory of existing cleaning
  chemicals, tools, equipment, etc
• - should also include appraisals of overall
  housekeeping quality, procedures, training,
  frequencies, and IAQ problems, complaint records,
  etc.

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6) IMPLEMENTING GREEN

• 10 Steps
• Develop a Plan- set priorities, and determine
  what gets done when
• Get Everyone on Board- important to have all
  parties included in the process, understanding
  how and why things are being done etc.
• Acquire Green Products and Equipment -
  chemicals
• - entrance matting
• - vacuums
• - micro fiber
• - etc.

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6) IMPLEMENTING GREEN

• 10 Steps
• Training in Green Cleaning- opportunity for the
  adoption of learning the most up-to-date
  procedures
• Implement the Plan, Products, Procedures-
  important to get things done, something/anything,
  not just spend time thinking and planning
• Take Responsibility- once initiated, ensure all
  management and staff responsible for cleaning and
  the building occupants and visitors share in the
  responsibility of maintaining to progress

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6) IMPLEMENTING GREEN

• 10 Steps
• Communicate and Provide Feedback
• - vital
• measure results and communicate them to all
• what gets measured and monitored gets done

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7) CONCLUSIONS

• Going Green has proven over over that there
  are many benefits
• Improved health safety of the users of the
  products and the occupants visitors to the
  building is the most important
• The benefits to the environment, the positive
  effect on overall long term cost, the potential
  increase in productivity, are other important
  benefits. And there are more

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7) CONCLUSIONS

• However, to effect change, it takes strong
  leadership and committed effort
• You can do it! There are plenty of resources
  to assist in the development of a plan and
  program. You need to provide the leadership
  and a committed effort to see the task completed
• Do not overestimate what you have - and
  underestimate the value of what you may gain -
  by giving up the old

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Qs As
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Thank you for your time and consideration! Pleas
e be sure to visit our web sites Resource
Center for Green Presentations Reports as
well as Other Helpful Sites!