Transforming Enterprise IT

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Transforming Enterprise IT

• Speaker Name/Title
• Date

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IT Requires Executive Oversight
With good reason

• An apparel manufacturing companys difficulties
  in installing supply chain software cost it an
  estimated US 200 million
• A publicly traded company admitted that a virtual
  collapse of its financial reporting system
  reduced its market value by one-third in a single
  day
• An operational meltdown after the merger of two
  transportation companies was traced to the
  inability to coordinate their IT systems

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Oversight Can Lead to Value Creation
IT can provide significant benefits, too

• A major airlines supply chain transformation
  improved the forecast of demand, reduced
  procurement costs and increased service levels
  while costs fell
• A technology products and services company saved
  US 12 billion over two years by linking up
  disparate pieces of its supply chain, thereby
  reducing inventory levels

4
IT Governance Is the Key Issue

• Enterprises are sacrificing money, productivity
  and competitive advantage by not implementing
  effective IT governance
• Executives need a better way to
• Direct IT for optimal advantage
• Measure the value provided by IT
• Manage IT-related risks

5
COBIT is a Road Map to Good IT Governance

• Accepted globally as a set of tools that ensures
  IT is working effectively
• Functions as an overarching framework
• Provides common language to communicate goals,
  objectives and expected results to all
  stakeholders
• Based on, and integrates, industry standards and
  good practices in
• Strategic alignment of IT with business goals
• Value delivery of services and new projects
• Risk management
• Resource management
• Performance measurement

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Developed by the Leader in IT Governance
Control Objectives for Information and related
Technology
Professional association with 86,000
constituents. Worldwide leader in IT governance,
control, security and assurance. Offers the CISA,
CISM and CGEIT certifications.
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COBIT Business Benefits

• COBIT provides guidance for executive
  management to govern IT within the enterprise
• More effective tools for IT to support business
  goals
• More transparent and predictable full life-cycle
  IT costs
• More timely and reliable information from IT
• Higher quality IT services and more successful
  projects
• More effective management of IT-related risks

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Harmonising the Elements of IT Governance
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A Closer Look at
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COBIT Answers Key Business Questions
Is my information technologyorganisation doing
the right things? Are we doing them the right
way? Are we getting them done well? Are we
getting the benefits?
Based on the Four Ares as described by John
Thorp in his book The Information Paradox,
written jointly with Fujitsu, first published in
1998 and revised in 2003
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The COBIT Framework
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COBIT Defines Processes, Goals and Metrics
Relationship Amongst Process, Goals and Metrics
(DS5)
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Defined Responsibilities for Each Process
RACI Chart
A RACI chart identifies who is Responsible,
Accountable, Consulted and/or Informed.
Functions
Activities
Link business goals to IT goals. C I A/R I C
Identify critical dependencies and current performance. C C R A/R C C C C C C
Build an IT strategic plan. A C C R I C C C C I C
Build IT tactical plans. C I A C C C C C R I
Analyse programme portfolios and manage project and service portfolios. C I I A R R C R C C I
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COBIT Products and Their Primary Audience
COBIT, Risk IT and Val IT frameworks
Implementing and Continually Improving IT
Governance
COBIT User Guide for Service Managers
COBIT and Application Controls
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COBIT Harmonises Other Standards

• COBIT is often used at the highest level of IT
  governance
• It harmonises practices and standards such as
  ITIL, ISO 27001 and 27002, and PMBOK
• Improves their alignment to business needs
• Covers full spectrum of IT-related activities

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Used by Organisations Worldwide
We continue to recommend that enterprises use
COBIT to challenge their established IT
governance procedures and to improve the
controls they have in place. Gartner
also used by Allstate, Harley-Davidson, the
Bahrain Civil Service Bureau and many others

• (for complete case studies visit
  www.isaca.org/cobitcasestudies)

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Getting Started

• Visit www.isaca.org/cobit to download the COBIT
  framework