TAMP Systems Presents

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TAMP Systems Presents

• Minimizing a Business Catastrophe

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Thank You
Middle Country Public Library and - Our
Sponsors
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Why Are We Here?

• To learn how to minimize
• damage sustained during a catastrophe/disaster
• and maximize the
• resiliency of your business.

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How can you minimize the impact of a Disaster?
By Planning!
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Dont wait for a disaster to happen. Plan First!
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Why Should Companies Plan?

• Requirements
• Concern for Employees
• Clients
• RFP Responses
• Auditing
• Insurance (having a plan will make you more
  desirable to the underwriting community and will
  reduce your contingent insurance premiums)
• Shareholders
• Business Partners
• Supply Chain
• Service Level Agreements
• Government (SOX, etc.)
• Prudent Business Practice Law
• BCP industry best practices calls for web-based
  software to create and manage plans

• Loss of
• Reputation
• Business Opportunities
• Competitive Edge
• Customers
• Customer Confidence
• Market Share

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Types of Plans

• Business Continuity Plan (BCP)
• Disaster Recovery Plan (DRP)
• Continuity of Operation Plan (COOP)
• Emergency Management Plan (EMP)
• Crisis Management Plan (CMP)
• Pandemic Incident Response Plan (PIRP)
• Health Crisis Response Plan (HCRP)
• Supply Chain Interruption Plan (SCIP)

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Most Common Type of Plan

An
Up-to-Date
Resume
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What is a Business Continuity Plan?

• A preparation document that describes what you
  would do to continue and recover your Technology
  and Business Operations
• after a disaster
• A disaster is defined as
• Any major event that causes inaccessibility or
  inoperability to your facilities, technology
  business operations, and possibly permanently

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What is a Disaster Recovery Plan?

• A preparation document that describes what you
  would do to continue and recover your Technology
  Operations after a disaster

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What is a Continuity Of Operations Plan?

• A preparation document that describes what you
  would do to continue and recover operations after
  a disaster
• Government agencies say that they are not
  running a business, so they have their own
  terminology
• COOP

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What is a Emergency or Crisis Management Plan?

• A preparation document that describes what you
  would do to respond to an
• Emergency or Crisis Event.
• Generally, these plans are scenario specific.

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What is a Pandemic Incident or Health Crisis
Response Plan?

• A preparation document that describes what you
  would do to continue your operations
• when up to 50 of your
• work force is absent.

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Why 50 Absenteeism?

• Care for School-Aged Children
• Fear of Getting Sick
• Symptoms of Becoming Sick
• Care for Sick Family Member
• Actually Sick
• Passed Away
• Mourning Family or Friends
• Physiological Effects of Situation
• For Latest info on this Threat
• TAMP Pandemic Incident Intelligence Email
  Service

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What is a Supply Chain Interruption Plan?

• A preparation document that describes
• the business impacts of a prolonged supply chain
  interruption, as well as
• mitigation strategies and plans.

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Supply Chain Dependencies

• Mission Critical Vendors/Partners
• What would happen if they had a disaster and
  could not serve you?
• If your technology vendors/partners have a
  disaster???
• Do you expect your Vendors/Partners to help you
  in a disaster situation?
• Will your software vendors provide you with
  ability to run their software on alternate
  computers?

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How Can You Accomplish Planning?
Follow a Proven Planning Process
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BCP Project/Process Life Cycle
Foundation
Maintenance
Process Life Cycle
Training Exercise
Identification
Plan Development
Decision
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BC Plan Development Process
DELIVERABLES
Major Steps
Foundation
Plan Development
Identification
Decision
Training Exercise
Maintenance

• Obtain Management Support
• Identify the Planning Team and initial planning
  information
• Develop Project Plan
• Issue Project Initiation Letter
• Conduct Project Kickoff Meeting

• Assemble the information gathered and decisions
  that have been made
• Develop Plan narratives and links to dynamic Plan
  components
• Document the Plan and Wallet Card
• Publish the Plan and Wallet Card

A C T I O N S

• Identify likely risks/ threats to cause a
  disaster
• Identify business impacts of a disaster
• Identify Supply Chain (Vendor Partner)
  Dependencies
• Identify existing plan data
• Identify Recovery Resource Data

• Analyze and choose recovery strategies to achieve
  RTOs
• Determine and document the recovery tasks
• Analyze the organizational structure to
  implement the Recovery Team Scheme (i.e., who
  does what and how)

• Educate plan owners on its use what to do in
  disaster and recovery situations
• Optional - Train plan admin on how to use the BCM
  Software
• Conduct an Awareness Exercise and issue a Report
• Develop tools for subsequent exercises

• Identify organizational changes that will require
  plan updates
• Establish a maintenance program
• Optional Configure BCM S/W to keep plans
  up-to-date
• Develop Plan Disclosure/Cert Statements for
  clients, employees, partners/vendors, and
  prospects

1. Project Initiation Letter 2. Project
Kickoff Meeting 3. Project Plan
1. Plan Template 2. Documented Plan Manual 3
Documented Wallet Card
1. Risk/threat and business impact info 2.
Supply Chain dependencies 3. Resource Data
1. Recommended recovery
strategies 2. Recovery Tasks 3. Recovery Team
Scheme
1. Trained Plan Participants 2. Performed
Exercise 3. Documented Exercise Rept
1. Maintenance Program 2. Optional S/W to
keep Plans up-to-date 3. Plan Disclosure -
Certifications Statements
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Business Continuity Plan Ingredients

• Introduction
• Incident Response
• Notification Procedures
• Recovery Teams
• Emergency Information
• Mission Critical Operating Procedures
• Dependency and Resource Inventory Information

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Who Can Help You How?

• Air Pollution Monitoring Systems
• American Ecotech
• Communications Technologies
• Cypress Communications
• Education and Information Sharing
• Adelphi University
• Contingency Planning Exchange
• Facilities Restoration Services (fire, smoke,
  water, mold, etc.)
• Alexander Wall
• ARAMASCO
• Trade-Winds

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Who Can Help You How?

• Faith-based Mental Health Services
• Faithful Response
• Financial and Banking Services
• Citibank
• Helps in Disaster Situations
• Nassau Suffolk Counties OEM Office of
  Emergency Management
• Home and Business Resources
• Long Island Home Inventory
• Information and Tools
• Catastrophe Readiness Clearinghouse at the
  Middle Country Public Library - Supported by
  Miller Business Resource Center

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Who Can Help You How?

• Insurance Solutions
• Allstate Insurance
• Allstate Foundation is an independent charitable
  organization
• Keeps Your Pets Safe in Disaster Situations
• Pet Safe Coalition
• Planning Software and Consulting Services for
  BCM
• TAMP Systems
• Recovery Strategies
• Agility Recovery Solutions (they will come to
  you)
• Continuity Centers, powered by Gtel Networks (a
  place to go)

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Who Can Help You How?

• Relief Services for Disaster Victims
• American Red Cross Nassau Suffolk Counties
• L. I. Voluntary Organizations Active in Disasters
• Safeguarding Services
• Protecting New York
• Saves Heart-Attack Victim
• Cardiac Science Corp.
• Stand-by Power
• Able Equipment Rental
• Generation Power Systems

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Closing Thought - Think About This

• The only thing more
• difficult than
• Planning
• will be explaining
• why you didnt do it.

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Questions Answers
Contact Information Tom Abruzzo tabruzzo_at_tampsys
tems.com 516-623-2038
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• Continuity Planning
• Solutions -
• Consulting Software

www.tampsystems.com
Thank You