Talent Management Web-Based Systems

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Talent Management Web-Based Systems

• Diana Rivenburgh
• President
• Talent Strategies Solutions, Inc.

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Agenda

• TM Application Choices
• Features of TM Systems
• Process to Select Implement TM System
• Challenges Ensuring Success
• Evaluating the System ROI
• Q A

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Applications for TM Systems
360 Multi-Rater Feedback
Performance Management
Competencies Companys Processes Philosophy
Succession Planning
Selection Hiring
Organization Assessment
Career Development
Competency Development
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Features - Overall

• On-line routing, approval, notification
• Customizable/configurable to companys PM
  program, workflow, policies, etc.
• Competency databases
• Links to HRIS, LMS, Compensation, etc.
• Language, international scope
• Multiple applications linked together
• ASP or in-house
• Help features, legal checks.

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Features PM

• Writing assistance tools
• Coaching advice
• Goal alignment, visibility, status
• Development plans recommendations
• Appraisal
• Performance notes
• Confidential easy to administer 360
• Reports timing, rating, gap analysis.

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Features Selection

• Behavioral-based interview questions
• Response indicators
• Reports
• Gap analysis
• Comparisons to job specs, other interviewers
• Degree of difficulty to develop
• Link to other hiring systems

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Features Succession Planning

• Profiles
• Assessments, evaluations
• Link to PM, 360
• Search capabilities
• Gap analysis job specs vs. person or candidate
  to candidate
• Pooling not just replacement planning
• Confidential access
• Reports, charts, graphs.

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FeaturesOrganizational Assessment

• Survey capabilities customized to the companys
  needs
• Employee Satisfaction
• Culture
• Assess initiatives, programs, etc.

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Competency Development

• Access comprehensive competency database to
  build
• Core competencies
• Level competencies
• Functional competencies
• Survey employees to validate models
• Link to writing assistance tools, development
  recommendations, interview questions, etc. in
  other applications

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Prepare Select Implement
Sponsor
Team
Project Plan
Define Specs
Prepare
Research RFI
Demos
RFP
Select Negotiate
Select
Customize
Test Pilot
Launch
Evaluate
Implement
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Challenges Ensuring Success

• Implementation Plan
• Change Management Analysis Strategy
• Communication Strategy Plan
• HRIS Data CLEAN!!!!!!!!!
• Training and Help Resources

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Change Management
What are the changes?
Who will they impact (stakeholders)?
What might their reactions be?
What is the strategy to address reactions?
Training
Communication
Design
Implementation Approach
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Communication Plan
Who are the Stakeholders Influencers?
What do you want them to do?
What information/actions are needed to get them
to do this?
What are the Vehicles, Messengers Timing?
How will you Monitor Evaluate?
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Evaluation

• Surveys
• Focus groups
• User groups
• ROI
• Be sure to communicate results again again.

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Final Takeaways

• All systems are not alike
• You wont get everything on your wish list
• Build support throughout initiative
• Education and communication are critical
• Dont underestimate resistance to change
• Team approach with an owner
• Continuously market system features
• Evaluate refine ongoing
• Feedback needs issues to vendor

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Questions?