SIH40111 Certificate IV in Hairdressing

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SIH40111 Certificate IV in Hairdressing
E-LEARNING MATERIAL ASSESSMENTS
SIHHCLS406A Solve complex colour problems
DEMONSTRATION UNIT DELIVERY STYLE - complete unit
contains 45 pages
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SIHHCLS406A Solve complex colour problems This
unit describes the performance outcomes, skills
and knowledge required to design and perform
colour applications that resolve complex colour
problems. This unit contains employability
skills.   Application of the unit. This unit
applies to senior hairdressers who work in salon
and session styling environments. They design and
apply individual corrective colour treatment
programs using a broad range of products and
techniques over a series of services. A person
undertaking this role applies discretion and
judgement, accepts responsibility for outcomes of
own work and provides technical leadership in the
salon team.    Competency field
Hairdressing Performance criteria covered within
this training programme 1.1,1.2,2.1,2.2,2.3,2.4,2.
5,2.6,2.7,2.8,3.1,3.2,4.1,4.2,4.3,4.4,5.1,5.2,5.3,
5.4
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Assessment guidelines There are two summative
assessments in this unit. Your trainer will deem
you either competent or not yet competent based
on your performance in the summative assessments.
SUMMATIVE ASSESSMENT A. CREATE YOUR OWN CLIENT
RECORD CARD. DOCUMENT You are to develop your own
client record card making sure to include all
relevant and necessary information on your
clients needs for providing treatment services
for conducting a tint back, conducting a service
to cover grey hair and conducting a service of
applying toner to neutralise unwanted colour. You
will use this card in your assessment B log book.
Your client record card will be assessed on the
relevant information recorded on the card that is
necessary in order to complete the tasks in
assessment B. SUMMATIVE ASSESSMENT B. CONDUCT A
TINT BACK TREATMENT, CONDUCT A SERVICE TO COVER
GREY HAIR AND CONDUCT A SERVICE OF APPLYING TONER
TO NEUTRALISE UNWANTED COLOUR. VIDEO/LOG BOOK
ASSESSSMENT You are to complete a series of
treatment services that involve conducting a tint
back, conduct a service to cover grey hair and
conduct a service of applying toner to neutralise
unwanted colour. You are to conduct the
necessary client consultations using the client
card you developed in assessment A. In your log
book you have been supplied with a complex colour
analysis sheet which you must complete prior to
commencing each service. You are to record the
results of each service and provide advice to
clients on between service colour care. You are
to video record the activities for each of the
services and send your video along with the
required documentation to your trainer for
assessment. You will be assessed on demonstration
of your technical skills and knowledge to perform
the procedures correctly.
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Elements and performance criteria standards Each
element stipulates the skills and knowledge you
will achieve when you correctly complete each of
the evaluative statements listed in the
performance criteria. Throughout this learning
material you will be participating in performing
the criteria tasks to achieve the required skills
and knowledge in order to be deemed competent in
this unit.
ELEMENT PERFORMANCE CRITERIA
1. Develop advanced product knowledge and application techniques 1.1. Develop, maintain and share colour correction product knowledge with other staff members 1.2. Research, develop and demonstrate technical solutions to colour problems
2. Manage colour correction services 2.1. Use physical and visual examination to analyse existing hair colour and hair condition 2.2. Discuss recent colour treatment outcomes with client, referring to client history where available 2.3. Create a client history for new clients 2.4. Establish nature of client dissatisfaction with current hair colour 2.5. Discuss and confirm a desired finished result and corrective colour treatment plan, including risks, time and costs with client 2.6. Select and prepare products, according to the planned programme 2.7. Ensure client and operator comfort and safety at each stage of the service, according to product safety data sheets and salon procedures
3. Remove unwanted colour deposits 3.1. Apply a strand test where hair analysis indicates risk to the hair structure and condition, before proceeding with a full treatment 3.2. Apply colour deposit lifting products and remove, according to product instructions and as indicated by the colour correction plan
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ELEMENT PERFORMANCE CRITERIA
4. Colour hair 4.1. Select and prepare colour products, according to the corrective colour programme 4.2. Follow planned stages and methods of product application without damage to the hair or scalp 4.3. Monitor processing through regular observation 4.4. Achieve a final colour result consistent with the predetermined corrective colour plan
5. Review colour correction outcomes and provide home hair care advice 5.1. Review service outcomes against established client expectations and confirm satisfaction with the colour result 5.2. Recommend and confirm future colour correction appointments 5..3. Advise clients on between service colour care 5.4. Update client history to include colour problems analysis product selection, application techniques, processing methods and timing, colour and hair condition results and recommended and purchased home hair care products
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REQUIRED SKILLS AND KNOWLEDGE skills and knowledge required for this unit REQUIRED SKILLS AND KNOWLEDGE skills and knowledge required for this unit
REQUIRED SKILLS REQUIRED KNOWLEDGE
1.Communication skills to interact with clients consult with clients during corrective colour service analysis explain the risks associated with particular services confirm corrective colour programmes with clients check client comfort during corrective colour treatments confirm client satisfaction with colour results document pre-service analysis and client histories provide advice or demonstrate corrective colour techniques to other operators 2.Technical skills to conduct pre-service hair analysis predict and manage the risks associated with each service recognise contraindications select products to be used for colour correction from across major manufacturer product ranges 3.Select from and apply technical solutions, including -working with different peroxide levels -colour deposit removal using a range of products -bleaching -pre-pigmenting hair from light to dark -selection of cool and warm tones -neutralising unwanted tones -use a range of application methods -remove residual product without damaging hair 1.Action of peroxide with bleaches and powder lighteners in colour deposit removal 2.Relationship between porosity, condition and the success of corrective colour services 3.Levels of peroxide and their applications in colour correction 4.Chemical and physical effects of pre-pigmenting products 5.Colour wheel and its application in colour selection to achieve warm and cool tones 6.The salon colour and lightening product range and colour chart system 7.Salon procedures relating to -client comfort and safety -operator safety -health and hygiene -waste minimisation waste disposal water efficiency 8.Correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances
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REQUIRED SKILLS CONTINUED
5.Literacy skills to -interpret product information, instructions and safety data sheets -interpret relevant salon procedures 6. Numeracy skills to -measure, mix and apply colour and lightening products in correct proportions -minimise product waste -manage application and processing times effectively -cost and quote on individual corrective colour service prices within salon guidelines
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• Consulting with client
•  
• Colour application is the probably the most
  profitable hair service in a salon. This is due
  to
• Fashion trends.
• More people are experimenting with home colouring
  products.
• Due to advertising, clients are more educated
  about hair products.
• Clients expect advanced services from a
  hairdressing salon.
• People living longer and wanting to look younger.
• Colour correction is a growing market. Clients
  are looking for change. They may want
• Modifications of what they have had before.
• Something totally new.
• Their dark roots lightened to match the
  over-processed, lightened ends, which are the
  result of previous treatments.
• The biggest problem a hairdresser has is getting
  an honest history of what has taken place before.
  What products were used, when they were used and
  how they were applied. A further reason for the
  increase in clients wanting colour correction is
  the unrealistic expectations they may have.
• Highlights and lowlights are very appealing for a
  first time colour client.
• They are a great way of
• Subtly covering grey hair.

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• Sharing your knowledge
• As a colour technician you have a responsibility
  to solve complex colour problems and share your
  knowledge with other salon members. You can do
  this by
• Developing knowledge - study manufacturers
  instructions and attend workshops and courses.
• Maintaining knowledge - test your skills and
  knowledge through practical application. 
• Sharing knowledge - demonstrate your knowledge by
  sharing it with other staff members.
• Follows these steps as a guideline for sharing
  knowledge. 
• Explain the task.
• Use logical steps.
• Demonstrate the task.
• Reinforce the key points.
• Check the persons understanding- if possible
  observe them performing the task.
• Ask if there are any questions.

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• Client consultation and hair analysis
•  
• Correct analysis of the points listed below is
  vital in making the correct colour and product
  choice. 
• Skin tone and scalp condition.
• Natural hair colour (level and overtone).
• Artificial hair colour (level and overtone).
• Percentage of colourless hair (grey/white).
• Quality and condition of the hair. 
•  
• Skin tone. 
• Your clients skin tones will vary dramatically.
  Some of your clients may have very pale skin,
  others will have very dark skin and anywhere in
  between. You would not use the same colour on all
  the clients. Colours need to compliment the
  clients skin tone.
•  
• Natural level and overtone/reflect. 
• The natural level and overtone/reflect means the
  natural colour of the hair. Is the hair dark or
  light and does it have warm overtone/reflect or
  cool overtone/reflect? By establishing the
  natural overtone/reflect level you will be able
  to decide which product to use to achieve the
  desired result.
•  
• Artificial overtones/reflect. 
• If your client has an existing artificial colour,
  you need to establish the level and
  overtone/reflect of the artificial colour
  previously used. When you have completed this you
  will then be able to decide which product to use
  to achieve the desired result.
• Hair length.

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• Hair and scalp analysis
• You must always check the scalp before commencing
  any colouring services.
• You need to look for
• Excessive dryness.
• Redness.
• Irritation.
• Broken or bleeding skin.
• Rash.
• Infection or disease.
• Checking the condition of the scalp.
• Gently brush or comb the hair in different
  directions.
• Section the hair neatly at different parts of the
  head and look at the scalp.
• Check the hairline and nape.
• Check behind the ears.
• Elasticity.

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• Home colouring products
• In every supermarket and pharmacy you can
  purchase permanent hair colouring products for at
  home use and they are very popular.
• The cost of having your hair coloured at a
  hairdressing salon is often restrictive for some
  people so off the shelf colouring products can
  meet a consumers need. Although the product is
  not harmful, how it is applied at home can cause
  problems.
• The results can be
• Colour banding.
• Over-processing.
• Uneven application.
• Incorrect colour choice.
• A hairdresser needs to ask questions to determine
  what the client used on their hair.
• Did they mix two bottle together?
• How long did they leave the colour on for?
• Did they apply the colour to the re-growth first
  or did they cover the whole head at the one time?
• FORMATIVE TASK 2. DESCRIBE THE
  CONSULATION PROCESS YOU WOULD TAKE WITH A CLIENT
  WHO HAS HOME HAIR COLOURS IN THEIR HAIR? DOCUMENT

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Colour wheel The colour spectrum consists of
seven colours - red, orange, yellow, green,
blue, indigo and violet.   The colour wheel
enables you to very easily identify  Primary
colours Secondary colours Complementary
colours Blending (progression) colours You will
also know how warm and cool colours are
made.   Primary colours. All colours start with
varying amounts of the primary colours. You can
not make primary colours.
Primary
colours are red, yellow blue Secondary
colours.  They are made when mixing two primary
colours together.   Each natural hair colour and
every artificial hair colouring product is a
mixture of primary and secondary
colours.   Secondary colours provide the basis
for overtones/reflects. These overtones/reflects
are created by adding warm or cool colours to
natural levels. Overtones/reflects allow you to
give your clients the variation to the colour
they want. Regardless of the level of colour the
hair strand can show warm or cool lights.

The secondary colours are orange, green and violet

Red yellow orange Yellow blue green Blue red violet
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Tertiary colours   Tertiary colours are colours
produced by mixing a primary colour with one of
its secondary colours. Mixing red with orange
produces a red orange. Mixing blue with green
produces a blue green. Mixing yellow with orange
produces a yellow orange.  You can make
variations in colour depending on the amounts of
primary and secondary colours you mix together.

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Warm and cool colours   Warm colours.  Now we
need to know about warm and cool
colours. Looking at your colour wheel you will
see cool colours and warm colours. If you want a
colour to be warmer, you add red, yellow, orange
and violet.  All of these are warm colours and
they will add warmth to the colour you are
mixing.   It is important to remember that warmer
colours appear lighter.   Cool colours.  Just as
you can make colours warmer you can also make
them cooler.   If you have a colour that has too
much warmth, you can add extra violet, green,
blue or yellow. By adding more of these colours
you will make the colour cooler.   Yellow and
violet can also be cool as well as warm. A violet
with more red will become a warm colour but a
violet with more blue will become a cool
colour.   A yellow with more orange will become a
warmer colour but a yellow with more green will
become a cool colour.
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• FORMATIVE CHECKPOINT
• Before you can proceed with any further learning
  or tasks you need to have submitted
• formative tasks 1 and 2 to your trainer.
• Your trainer will contact you to discuss your
  submissions. They will provide
• Comments that will allow you to improve your
  submission.
• Questions to gain a better understanding of your
  knowledge of the subject.
• General guidance so that you can improve your
  skills and knowledge.
• Encouragement to expand your thinking towards
  better solutions.
• You are to make the necessary changes as
  instructed by your trainer and submit the
  documents for re-evaluation. You will be advised
  when you can proceed with the next section of the
  learning and assessment material.

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• Client card 
• A client card must include client contact
  details, date of service and operators name.
  Information gathered should also include client
  history.
• Previous client reaction to any skin tests and
  allergies to past products.
• Contraindications.
• Client preferred colour service and effects.
• History of color treatments, good and bad.
• Previous problems and processing times.
• Client personal information cultural backgrounds
  and any physical restrictions.
• Home care products previously purchased by the
  client.
• Further appointments.
•   
• Home hair care. 
• Each salon provides a range of take home
  products. Knowledge of these products is
  essential so that you can recommend home hair
  care products for your client. You should be
  offering take-home products every time you are
  providing services to clients. The basics are
  shampoos and conditioners.
• Explain the benefits of home hair care products
  so that your client can maintain the colour and
  hair condition themselves at home.
• Advise the client of when the next colour service
  may be required.
• Explain to the client that excessive heat from
  tongs and straightening irons can cause damage to
  the hair.
• Explain the affects of exposure to the sun and
  suggest options to protect the hair from the sun.
  Suggest your client wears a hat while out in the
  sun.

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Colour problems
Problem Possible reasons
Colour coverage is poor on white hair Hair is resistant
Colour too dark Chosen color too dark Over processing Hair in poor condition
Colour too light Peroxide too low in strength Hair in poor condition Peroxide strength too strong
Colour too Red Peroxide strength too high Incomplete color development
Hair has discolored Poor condition Undiluted tint taken through to ends too often Hair coated with incompatible chemicals
Patchy result Poor application/poor color mixing/sections too large/color build up/use of a spirit based setting lotion after application
Scalp irritation Hair not washed clean correctly after the tint Client allergic to chemicals
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COMPLEX COLOUR CHECKLIST Points to consider
What is the target colour?
What service are you providing tint back, covering grey, toning unwanted colour or lightening virgin hair?
Is it achievable in one appointment?
Does the client require pre service conditioning treatments?
What are the preliminary service requirements? Pre pigmentation Porosity equalisation
Are you removing unwanted colour?
Which area will you begin?
What are the time allocations for the service? What are the risk factors?
What are your product choices for the service?
What is the cost of the service to the client?
What home care products will you have to recommend?
Results achieved - did it match the target colour?
Did you update the clients record card?

• Colour deposit lifting products include
• Stripping products bleaches
  powder lighteners hydrogen peroxide
• Colour products include
• Pre-pigmented products tints
  peroxide of varying percentage volumes

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• Strand test for contraindications
• A stand test before the colour service will
  determine
• The correct formulas.
• Processing time.
• Application sequence.
• The reaction of the hair.
• The possible presence of a coating on the hair
  from previous applications that could be damaging
  when the new colour is applied.
• Whether the target colour is achievable.
• Strand test procedure.
• 1. Gown client for a chemical service.
• 2. Select a small section of hair at the crown of
  the head.
• 3. Apply the intended colour formula.
• 4. Observe any reactions that may occur.
• 5. Rinse, shampoo and dry the hair.
• 6. Re-evaluate the hair sample and make the
  necessary colour formula adjustments if required.
• Resistant hair.

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• FORMATIVE CHECKPOINT
• Before you can proceed with any further learning
  or tasks you need to submit
• formative tasks 3 and 4 to your trainer.
• Your trainer will contact you to discuss your
  submission. They will provide
• Comments that will allow you to improve your
  submission.
• Questions to gain a better understanding of your
  knowledge of the subject.
• General guidance so that you can improve your
  skills and knowledge.
• Encouragement to expand your thinking towards
  better solutions.
• You are to make the necessary changes as
  instructed by your trainer and submit the
  documents for re-evaluation. You will be advised
  when you can proceed with the next section of the
  learning and assessment material.

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• Incompatible chemicals
• Incompatible chemicals are chemicals which
  produce an adverse reaction when mixed together
  with another chemical.
• Metallic salt dyes.
• These cause the biggest problem because they
  prevent successful penetration of colour into the
  hair. They may also cause extreme damage when
  mixed with bleach, chemical reformation solutions
  or tints. Metallic salt dyes are available from
  the pharmacies. They are never used
  professionally by hairdressers. They may contain
  silver, lead or copper and form a metallic
  coating on the hair shaft. They do not require a
  skin test. Many colour sprays and colour mousses
  contain metallic salts so be careful when
  performing other chemical services.
• The most popular metallic salt dye is known as
  hair restorers. The client will apply it daily by
  combing it onto the hair progressively. Each
  day the hair colour goes darker and eventually
  after 7 to 14 days the grey hair has been
  restored to its natural colour. If the
  application is stopped, the colours will fade
  into unnatural shades.
• Lead base will look purple.
• Silver base will look green.
• Copper base will look red.
• Characteristics of hair after metallic salt dyes
• have been used.
• Hair looks dull, colour is uneven.
• Hair may be dry and brittle.
  
• There may be a strong and unpleasant odour.
• It may be dangerous to remove metallic dyes by
  using

• Test for metallic salt dyes.
• Mix hydrogen peroxide with a few drops of
  alkaline perm solution in a plastic bowl.
• Take a test cutting of your clients hair and
  wrap sticky tape on one end to hold the hair
  together.
• Place the cut hair into the mixture and leave for
  30 minutes.
• If there is fizzing or discolouration then do not
  go ahead with the service. To do so would cause
  burning to the clients scalp and the hair will
  disintegrate.

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• Henna
• The henna pigment has been used for various
  centuries. Henna comes from the shrub Lawsonia
  inermis and is harvested much like tobacco leaf.
  It is grown mainly in China, India. Pakistan,
  Iran, Egypt and Tunisia.
• Henna can vary in colour from red shades through
  to nearly black, depending on the where it is
  grown and which part of the plant it is taken
  from.
• The top leaves of the henna plant produce the red
  colours.
• The centre leaves produce the darker shades.
• The lower leaves produce neutral henna, which is
  used as a conditioning agent only.
• Natural henna gives the hair a healthy shine.
• The leaves are dried in the sun, then the veins
  of the leaves are removed and the remainder is
  crushed into a powder. This powder is mixed into
  a paste and used to colour the hair.
• Henna owes its hair colouring properties to the
  presence of Lawsone which, when mixed
• with water, becomes acidic. This acidic solution
  is then deposited into the cortex layer
• where it combines with some of the S-bonds making
  it permanent.
• This does cause problems when perming the hair as
  those S-bonds are no longer
• available for re-construction during a cold wave
  process.
• The colour obtained from henna usually ranges
  from vibrant red to auburn shades. When

Henna plant
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• Selecting the correct overtone/reflect
•  
• If your clients hair has faded since the last
  colour application, your analysis may be
  incorrect. Use the hair from the occipital area
  of the head, under the top layer, to check for
  the least faded colour.
•  
• Use your eyes and knowledge of the colour wheel
  to determine if the overtone/reflect is warm or
  cool. You can also use the colour chart to help
  you decide on the overtone/reflect of the
  previous colour.
•  
• Determining the strength of hydrogen peroxide to
  use. 
• When choosing which strength hydrogen peroxide to
  use you must always follow the manufacturers
  instructions for the product you are using. The
  following examples may not apply to all
  products. 
• 3 (10 volume) is generally used for
• Colouring pastel shades over pre-lightened hair.
  
• Blending and equalizing colour.
• Special ashen results.
• Covering white hair. 
• 6 (20volume) is generally used for
• Intense results.
• Lightening and colouring.
• Covering white hair. 

Porosity equaliser.  Porosity is the ability to
absorb moisture. The porosity of hair varies from
mid-lengths to ends. This effects the results of
the colour application. A protein filler
equaliser should be used to even out the porosity
before a colour service. This will allow the
colour to process evenly and improve the
results. Remember that no-one has the same
degree of porosity over their entire head.
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• Colour selection
• When colouring the hair you must analyse
• The natural hair colour for level and
  overtone/reflect.
• The skin tone.
• The percentage of natural white hair.
• The quality and condition of the hair.
• The artificial colour level and tone.
• Natural level and overtone/reflect.
• The level of colour is also known as depth of
  colour, how light or dark the colour is. This is
  shown on a scale from black to lightest blonde.
  The tone is usually described as overtone/reflect
  and is the colour you see. It could be golden,
  red, copper or other shades.
• Finding the clients natural level. 
• Part the hair between the crown and the occipital
  bone.
• Using the natural swatches on the chart, hold
  them approximately 5cm away from the hair at the
  root area, not flat on the hair. 
• Spread the swatch in the direction of the hair.
• Match the swatch to the level of the clients
  hair.
•   
• Use the same colour chart to determine the
  overtone/reflect after you

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• Applying colour
• Application methods vary from product to product
  and will also be determined by the desired result
  from your client.
• Always follow the manufacturers instructions.
• Health and safety requirements for applying
  colour.
• Ensure your client is protected from water and
  chemical spillage with towels and a cape.
• Protect your own clothes and skin by wearing
  protective gloves and an apron. You may need
  goggles as well.
• Keep your work area uncluttered, clean and free
  from infestations. Sanitise after every client.
• Electrical appliances must be kept dry and used
  according to the manufacturers instructions.
• Follow the manufacturers instructions at all
  times and if a skin test is recommended always
  carry one out.
• Remove any excess product from clients skin
  immediately before it has time to stain. 
• Preparing the client.
• 1. Conduct a hair and scalp analysis on your
  client.
• 2. Know your manufacturers instructions, prepare
  your trolley and towels, cape, gloves, apron,
  colour chart, client
• card, cotton wool, stain remover, plastic wrap,
  wide tooth comb, bowl, tint brush and hair brush.
• 3. Greet your client and carry out a thorough
  hair and scalp analysis. Remove any bulky
  clothing and tuck collars in to
• avoid staining.

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Percentages of grey hair Some parts of the head,
usually around the face will show more grey than
other parts. You choose the levels to cover the
grey hair. Taking a sample of hair, if there are
10 grey hair then it means the hair has 10
grey. Using the same sample of hair, if there
are 40 grey hairs it means that the hair is 40
grey. Around the front hairline and the nape the
hair may be 100 grey, while only 20 grey in
the crown area. When colouring grey hair over 30
you must always add a base.
10 grey
20 grey
90 grey
40 grey
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Virgin Bleach The photos on this page are an
example of lightening virgin hair. Apply mid
lengths to ends, placing cotton wool strips on
root area to prevent the product getting onto the
roots. Leave to process for 15 to 20 minutes.
Apply to roots.
Finished blonde
Virgin hair
Applying bleach mid lengths to ends
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• Occupation Health and Safety requirements
•   
• In particular you must be aware of
• Relevant federal, state and local heath and
  hygiene legislations and regulations.
• Occupational safety and health legislation and
  regulations.
• Client and operator comfort and safety should
  include
• Following salon work place safety procedures when
  using heat acceleration equipment during
  processing.
• Following product safety instructions and safety
  data sheets.
• Following safety data sheets when medical advice
  may be required.
• Following salon procedures for gowning client and
  operator wearing protective clothing.
• Following salon procedures for applying
  anti-stain remover and removing colour stains on
  the skin.
• Conducting a patch test 24 hours before the
  application of any aniline derivative tint.
• Checking the scalp for abrasions. Do not proceed
  with the service if there are any open cuts or
  irritations.
• Using the mixed formula immediately and
  discarding any left over product according to
  salon environmental policies.
• Avoiding the product coming into contact with the
  eyes. Should this occur, rinse eyes immediately
  with tepid water and refer the client to a
  physician.
• Following infection control guidelines.
• Using sanitised applicator bottles, brushes and
  combs. Use only plastic or glass bowls to mix the
  colour formula.

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After care advice For a client to maintain hair
in good condition it is part of your job to
inform them of how to look after the coloured
hair. This should take place before you begin the
colour service. After the service, the porosity
of the hair is affected and fading may
occur. Clients need to purchase colour
protective shampoos and conditioners as well as
protecting their hair when out in the sunshine.
Exposure to the sun breaks down the protein
structure of the hair, dramatically weakening the
hair shaft and reducing its elasticity. This
means that the hair breaks easily. The suns
bleaching also roughens the texture of the hair
leaving it dull looking. The best protection
against sun damage is to wear a close weave hat
but clients may not be the hat wearing type. You
can now purchase hair care items that contain
sunscreen such as hair gels, mousses and some
hair sprays. Always know the products you are
offering your clients. Read labels, articles in
magazines and go searching for information on
after care products on the internet. Your clients
will appreciate your valuable knowledge.
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• FORMATIVE CHECKPOINT
• Before you can proceed with any further learning
  or tasks you need to submit
• formative task 5 to your trainer.
• Your trainer will contact you to discuss your
  submission. They will provide
• Comments that will allow you to improve your
  submission.
• Questions to gain a better understanding of your
  knowledge of the subject.
• General guidance so that you can improve your
  skills and knowledge.
• Encouragement to expand your thinking towards
  better solutions.
• You are to make the necessary changes as
  instructed by your trainer and submit the
  documents for re-evaluation by your trainer.

32
 
SUMMATIVE ASSESSMENT A. CREATE YOUR OWN CLIENT
RECORD CARD. DOCUMENT You are to develop your own
client record card making sure to include all
relevant and necessary information on your
clients needs for providing treatment services
for conducting a tint back, conducting a service
to cover grey hair and conducting a service of
applying toner to neutralise unwanted colour. You
will use this card in your assessment B log book.
Your client record card will be assessed on the
relevant information recorded on the card that is
necessary in order to complete the tasks in
assessment B.
Marking Criteria
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SUMMATIVE ASSESSMENT B. PERFORM A TINT BACK
TREATMENT, CONDUCT A SERVICE TO COVER GREY HAIR
AND CONDUCT A SERVICE OF APPLYING TONER TO
NEUTRALISE UNWANTED COLOUR. VIDEO/LOG BOOK
ASSESSSMENT You are to complete a series of
treatment services that involve conducting a tint
back, conduct a service to cover grey hair and
conduct a service of applying toner to neutralise
unwanted colour. You are to conduct the
necessary client consultations using the client
card you developed in assessment A. In your log
book you have been supplied with a complex colour
analysis sheet which you must complete prior to
commencing each service. You are to record the
results of each service and provide advice to
clients on between service colour care. You are
to video record the activities for each of the
services and send your video along with the
required documentation to your trainer for
assessment. You will be assessed on demonstration
of your technical skills and knowledge to perform
the procedures correctly.
Marking Criteria on next page
34
This completes the learning and assessment
material for this unit.