??????? ???????? Bug Tracking Systems (BTS)

1
???????????? ??????????? ???????

• ???????? ??????,
• 2009 ???

2
??????????

• ??????? ???????? Bug Tracking Systems (BTS)
• ??????? ??????????? BTS
• Bugzilla
• PVCS Tracker
• ????????? ???? ??????
• ??????? ?????????? ??????
• ???????????? ????????
• ???????? ???????? (?????????)

3
??????? BTS

• ??????? ?? ??????
• ????????
• ?????? ??????????/?????????????
• ?????? ??????????? ??????
• ????????? ?????
• ????????
• ????? ??????? ?? ???????, ????????????, ???????
• ???????? ??????? ? ?????? ???????????? ???????
• ??????? ????????????
• ???????
• ????????
• ????? ?? ?????????? ????????
• ??????? ?????? ????? ??? ??????? ????????
  (???????)
• ??????? ??????????

4
??????????? BTS

• ???????? ?????????????
• ???????/??????????
• ???????????????/?????????
• ???-?????????/?????????? ??????????
• ???????
• Bugzilla
• Jira
• PVCS Tracker

5
Bugzilla

• ???????? Bugzilla??????????? The Mozilla
  Organization???? http//www.bugzilla.org???????
  ???????? freeware

6
Bugzilla ?????????? ????? ??????
7
Bugzilla ????????????????

• ???? ???????? ???????
• ??????? ?????????

8
Bugzilla ???? ??????

• ??????? ???????
• ?????? ??????????
• ?????? ?? ???

9
Bugzilla ???????????

• ???? ??????????? ?????????????? (??????????????)
  ?????? ?????? (notification), ???????
  ???????????? ??? ?????????????? ????.
• ???? ??????????? ????????? ???????? ?????? ??
  ????????? (????? ?? ??????? ????? ?????).
• ???? ??????????? ????????? ???????? ????? ??????
  ???? (???????????? ???? ??? ????? ????? ?????????
  ????????).
• ???? ??????????? ????????/????????? ?????
  ????????? ????? (milestone, QA contact, votes,
  OS, ? ?.?.) ??? ???????? ?????? ????.
• ???? ?????, ??????? ?????????? ??????????????
  (?????? ???????????) ??? ?????????????? (?????
  ???????) ????.

10
Jira

• ???????? Jira
• ??????????? Altassian
• ???? http//lionsoft.ru/jira.shtml
• (?????????? ???????????)
• ??????????????? commercial

11
???????? ??????
12
?????????
13
?????????? ? ??????
?????? ? ???????
?????????? ????????
14
??????? ??????????

• Bug tracking system
• ?????????? ?????????
• ?????????? ?????????????

15
PVCS Tracker

• ???????? PVCS Tracker?????? PVCS Tracker
  I-Net 7.5.2.0 (Build 696.3)???????????
  Intersolv (???)???? http//www.merant.com/
• ??????????????? Commercial

16
PVCS Tracker ???????????????? ??????

• ???????????? (Submitters)
• ???????????? (Development Engineers)
• ???????????? (Quality Engineers)
• ????????????? (Support Engineers)
• ???????????? (Managers)

17
PVCS Tracker web-?????????
18
PVCS Tracker

• ?????????? ????? ??????

19
PVCS Tracker ??????

• 3 ???? ???????
• ????????? ?????????????
• ?????????
• ??????

20
????? ?????????????????? BTS

• ?????? ????????? ????????
• ??????????? ??????????? ??????? ? ??????????
  ?????? ? ?????????
• ??????????? ?????? ????????? ????????? ??????
  ????????
• ??????????? ?????? ????????? ???????????
  ????????? ????????
• ????????? ???????? ????????????
• ????????? ??????? ??????????
• ??????????? ???????????? ???????? ?????????
  ????????
• ?????????? ????????? ??????? ?? ????????????
  ????????
• ??????????? ???????/???????? ? ?????? ???????.

21
????????? ???? ??????
22
??????? ??????????? ??????

• ???????? ????????? ???????????? ????????????
  ??????
• ???????? ???? ???????????
• ???????? ?????????? - ??????????

23
???????????? ????????

• ???????? ???????
• ?????? ??????????? ?????????
• ??? ??????
• ?????? ???????????
• ?????? ??????????????
• ??????????? ? ?????????????
• ???????????
• ??????
• ????? ????????????????
• ???????? ????????

24
???????????? ???????? (??????????)

• ???????? ??????
• ?????????
• ?????????
• ??????
• ??????????????
• ??????
• ??????????
• ????????????????? (??/???/??????)
• ???????? ???????????????
• ???????????? ???????????
• ?????
• ????

25
????????? ???????? ????????

• ?????????????????? ????????
• ??? ????? ?????????????
• ???? ?? ?????????????? ???? (? ??????????)
• ??????????? ?????????
• ????????? ?????????
• ?????? ?? ??????????
• ?????? ?? ?????????? ??? ??
• ?????? ?? ?????????? ??? ????????, ??????????
  ??????????
• ?????????? ? ???????????? ????? ? ?????????
  ?????????