Presentation for WAMSS: NAMSS Education Supporting MSPs at Every Step of their Careers

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Presentation for WAMSSNAMSS EducationSupporting
MSPs at Every Step of their Careers
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• NAMSS is committed to providing a variety of
  educational opportunities for MSPs at various
  points in their careers and through a variety of
  delivery methods.

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Educational Program Designations

• In-Person Courses
• Online Courses
• Live Recorded Webinars
• Quizzes
• Books and Tools

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Certification Preparation Courses

• These two-day interactive programs are designed
  to help MSPs assess their knowledge of the CPCS
  or CPMSM exam content and identify areas in which
  additional study is necessary before they take
  the exam. 

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Certification Preparation Courses

• Registration Fees
• Early Regular
• NAMSS member 489 539
• Nonmember 589 639
• How Many CEs Can Participants Earn?
• 14 CE credits

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Certification Preparation Courses

• How Can I Host a Prep Course in my Area?
• Partner with NAMSS
• Submit the application form to the NAMSS
  Executive Office by October 15, 2011
• Applications will be reviewed by Education
  Committee
• States will be notified by December 15, 2011
• Privately Hosted at Your Facility
• Contact Kacy Reams, Education Coordinator,
  kreams_at_namss.org
• Submit the application form to the NAMSS
  Executive Office by October 15, 2011
• Applications will be reviewed by Education
  Committee
• Sessions will be scheduled according to
  instructor expertise and availability

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Credentialing 101

• New! A revamp of the former popular program by
  the same name. This course will be comprised the
  foundational elements of credentialing combined
  with information on the accreditation standards,
  how and when to apply them. This course is a
  must attend for anyone new to the field and is an
  excellent refresher for current MSPs wanting to
  enhance their knowledge.
• This course is scheduled as two day course but
  can be reduced to a one day intense course upon
  request.

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CE Accreditation

• The CE Accreditation Process
• NAMSS state and chapter associations, nonprofit
  groups and Corporations can all apply for CE
  accreditation of educational programs by NAMSS
  via an efficient on-line application tool.
• Application Fees
• 10 State or chapter if no registration fee is
  charged
• 60 State or chapter if a registration fee is
  charged
• 95 Non-profit
• 325 Corporation
• Contact Kacy Reams at kreams_at_namss.org

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Our Newest Tools

• NAMSS Comparison Grid of Standards
• CPMSM Online Certification Preparation Course
• Industry Updates - Frequent real-time webinars
  providing updates, tips, tools and examples to
  help MSPs do their jobs in a more efficient and
  streamlined approach.
• Glossary of Terms More than 300 industry terms,
  definitions and acronyms!
• Springboards for Success - In these Webinar-based
  series, seasoned experts focus on important
  topics that MSPs encounter in their workplace
  such as credentialing standards and regulatory
  compliance bylaws and policies and procedures.

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New Instructors
NAMSS has welcomed four additional instructors to
our pool of highly experienced faculty

• Alicia I. Azucar, CPCSPresident, AIA
  Credentialing Consulting ServicesJersey City,
  NJ
• Stephanie M Russell, CPCS, CPMSMSr. Med. Staff
  Specialist
• Swedish American Health System
• Rockford, IL

Janet L Wilson, CPMSM, CPCSRegional Director,
Credentials Services, Banner Health WR Greeley,
CO Teresa Coburn, CPHQ, CPMSMDirector of
Medical Staff Services, Trident Health
System Charleston, SC
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Announcing Western Educational Summit

• NAMSS will be hosting a Western Educational
  Summit January 31 February 1, 2012 in Las
  Vegas, NV.
• Courses to potentially be offered
• - Credentialing 101
• - Becoming Your Own Advocate
• - CPMSP and CPCS Certification Preparation
  Courses

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Upcoming NAMSS Annual Conferences

• NAMSS 36th Annual Conference Exhibition
• September 4-8, 2012Hilton San Francisco San
  Francisco, CA
• NAMSS 37th Annual Conference ExhibitionSeptembe
  r 21-25, 2013Hollywood, Florida

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Virtual Conference

• Has your organization cut travel expenses this
  year?
• The NAMSS Virtual Conference offers 8 sessions
  that run concurrently throughout the NAMSS Annual
  Conference. The 60-minute or 90-minute real-time
  webcast sessions offer individuals different
  levels of virtual access, depending on your
  educational interests.

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CE Accreditation

• The CE Accreditation Process
• NAMSS state and chapter associations, nonprofit
  groups and Corporations can all apply for
  accreditation of educational programs by NAMSS
• Application Fees
• 10 State or chapter if no fee is charged
• 60 State or chapter if a fee is charged
• 95 Nonprofit
• 325 Corporation
• Contact Kacy Reams at kreams_at_namss.org

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New Programs in 2011!

• Becoming Your Own Advocate
• A course offered to state associations that
  provides MSPs with the tools to sell ideas,
  proposals and plans build coalitions and
  approach problems through solution generation in
  order to gain confidence in the work place.

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Our Newest Stuff

• Industry Updates
• Frequent real-time webinars providing updates,
  tips, tools and examples to help MSPs do their
  jobs in a more efficient and streamlined
  approach.
• Springboards for Success
• In these Webinar-based series, seasoned experts
  focus on important topics that MSPs encounter in
  their workplace such as credentialing standards
  and regulatory compliance bylaws and policies
  and procedures. New topics/series launched
  quarterly!

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• NAMSS Certification
• Putting MSPs in the
• Drivers Seat

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Fast Certification Facts

• NAMSS has achieved NCCA accreditation for the
  CPCS and CPMSM certifications
• NAMSS CCN completed a job task analysis which was
  used to develop the newest versions of the
  certification exams
• Implementing a Certificant Referral Program to
  increase certificant candidates

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Why Certify?

• Certification by NAMSS puts MSPs in the drivers
  seat It increases MSPs potential for
  advancement in any healthcare environment and
  indicates to their supervisor(s) and
  accreditation surveyors that they are experts in
  the field, both which enhance an MSPs value and
  job security.
• Job seekers! Certification is a
• requirement of many employers,
• especially in positions of management.

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• NAMSS Partnerships
• Building Recognition for MSPs as the
  Gatekeepers to Quality Care

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NAMSS 2011 Advocacy Agenda

• To educate policymakers and healthcare leaders on
  the value of the MSP in the delivery of
  healthcare
• To advocate for policies and resources that will
  support MSPs in our evolving roles
• To work with government, accreditation agencies,
  and association leaders to ensure that patient
  safety remains the central focus of quality
  healthcare

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The Ideal Credentialing Solution

• Integration of health IT should not be limited to
  the electronic health record
• MSPs should have a one-stop source for a primary
  source verified file, making the credentialing
  process more efficient
• A solution that will not replace MSPs, but allows
  MSPs to focus time on the investigation of
  questionable files, OPPE, FPPE, and other
  quality-focused initiatives

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How Would it Work?

• Intelligent. Using available technology, the
  system would perform a cross-check of data
  elements to verify the physicians identity and
  to catch adverse information that may not have
  been reported in the application
• Interoperable. The system would be based online
  in a secure system that works with credentialing
  software
• Innovative. Many companies are trying to develop
  a one-stop credentialing system, but there is no
  true solution yet available

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Affiliation History

• The Ideal Credentialing Solution would use
  hospital directory information or a standardized
  roster to piece together a timeline of physician
  affiliations
• This would provide a solution to the
  time-consuming process of investigating time
  gaps in a physicians application

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The Ideal Credentialing Solution

• Course instructors at Harvard/MIT have expressed
  interest in having students explore the
  feasibility of creating the Ideal Credentialing
  Solution
• Harvard/MIT students will also look at existing
  technology to see how it matches up to the
  concept of the Ideal Credentialing Solution
• NAMSS continues outreach to government and
  private stakeholders for their thoughts on the
  Ideal Credentialing Solution

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NAMSS in Washington

• In January, NAMSS President Kate Conklin met with
  representatives from the following offices in DC
• Department of Veterans Affairs
• Department of Health and Human Services
• ESAR-VHP
• Centers for Medicare and Medicaid Services
• Office of Clinical Standards and Quality
• Survey and Certification Group
• Office of E-Health Standards
• Senator John Cornyn (TX)
• Representative Michael Burgess (TX)

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NAMSS in Washington

• In each meeting, the MSP role was recognized as a
  vital component of quality healthcare
• Some staffers were surprised by the lack of
  transparency and the inefficiencies that
  complicate credentialing
• NAMSS was recognized as a true thought leader
  with the Ideal Credentialing Solution concept

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NAMSS in Washington

• While at CMS, NAMSS was provided with
  clarification on some of the most common
  questions from MSPs on CMS policies
• CMS also helped NAMSS identify other federal
  agencies and offices that have an interest in
  improving credentialing technology
• The ESAR-VHP team and NAMSS will continue to
  discuss the best ways to ensure quality
  credentialing of healthcare providers for
  disaster response

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HFAP Standards

• In 2010, HFAP COO George Reuther contacted NAMSS,
  giving us the opportunity to recommend revisions
  to their standards
• A five-member NAMSS task force
• analyzed and recommended edits to the Medical
  Staff and Allied Health Chapters of the HFAP
  Standards
• proposed the addition of a standard that would
  require facilities to have a qualified MSP
  managing the functions of the medical staff
  department
• Edits were submitted to HFAP in February 2011

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Strategic Partnerships

• AHLA
• CAQH
• ABMS
• AMA-OMSS
• FSMB
• NAHQ

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Other NAMSS Resources
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Medical Staffing Ratios Survey

• NAMSS commissioned a Medical Staffing Study in
  2009 to provide states and individual members
  with updated data and trends.
• The results of the study help
• Identify the number and validate the complexity
  of the application and verification process.
• Provide a benchmark for facilities to reference
  when justifying business needs.
• Indicate how tasks, roles, and responsibilities
  of medical services staff have expanded and
  changed over time.
• Results of the survey and materials to help
  maximize its application are available to NAMSS
  members in the Members Only Section of the Web
  site.

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MSP Video What Is Medical Staff Management?

• Viewable and downloadable on the NAMSS Web site
• Emphasizes the value of medical services
  professionals
• Demonstrates the link between MSPs and patient
  safety

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Get Involved with NAMSS

• Now is the time to start thinking about whether a
  volunteer leadership position within NAMSS is
  right for you, and if it is, that you are taking
  the appropriate steps now to reach that goal
• Review the Director and Officer Criteria found
  online in the Nomination of Board Members policy
• Identify what steps you should take to achieve
  your leadership goal
• Reach out to others for guidance

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New Changes to Nominating Criteria

• NAMSS Officers Now requires previous experience
  as a NAMSS Committee chair or vice-chair, or as a
  NAMSS Board member.
• NAMSS Director at Large Now includes
  demonstrated experience on a state association
  board or a NAMSS committee.
• These initial criteria are then considered in
  conjunction with an applicants formal education,
  years in the profession, character references and
  interviews with the Nominating Committee.

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What Does NAMSS Currently Offer States?

• Complimentary booth at the State Fair at the
  NAMSS Annual Conference
• NAMSS Review and guidance on state bylaws and
  policies
• NAMSS-hosted state Web sites
• Access to a Director at Large liaison which
  provides a direct line to NAMSS Board

• A state resources page on the NAMSS Web site as
  well as a state leaders discussion forum
  (includes PR toolkit, conference planning
  resources and soon to include a tax and
  incorporation toolkit)
• NAMSS give-a-ways and materials for state
  association meetings

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State Affiliation

• Currently, state associations are not officially
  affiliated with NAMSS.
• NAMSS Board of Directors is looking into
  affiliation and will be seeking input from state
  leaders at the 2011 Leadership Conference.
• Affiliation will allow for NAMSS and the state
  associations to remain separate legal entities,
  while enabling NAMSS to provide valuable services
  such as discounted insurance.

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What Affiliation May Bring

• Through affiliation, NAMSS hopes to be able to
  offer the following additional benefits
• Discounted Insurance (Directors and Officers,
  Liability, Conference Cancellation)
• Assistance with tax questions and incorporation

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NAMSS Web site www.namss.org
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NAMSS 2011 Board of Directors

• Officers
• Kate Conklin, BS, CPCS, CPMSM
• President
• Constance Riedel, BS, CPMSM, CPCS
• President Elect
• Karen Reed, Ph.D., CPMSM
• Immediate Past President
• Melissa Walters, MHA, CPCS, CPMSM
• Treasurer
• John Pastrano, BA, CPCS, CPMSM
• Secretary

Directors at Large Christina Cabral, MBA, CPCS,
CPMSM Gwendolyn Davenport, MBA, CPCS Bonnie
Enloe-Gutierrez, BHA, CPCS, CPMSM Mitzi G.
Gorman, CPCS, CPMSM Debra R. Green, MPA, CPMSM,
CPCS Diane Meldi, MBA, CPCS, CPMSM Kim Pakney,
CPMSM, CPCS Frances M. Ponsioen, CPCS,
CPMSM Sue F Walther, MPH, CPMSM, CPCS