Welcome to Southern Regional Medical Group

1
Welcome toSouthern Regional Medical Group
2
NEW OPENING HOURS

• Monday Friday 8am - 8pm
• Saturday Morning 8.30am - 12pm

3
Our doctors offer the following specialist
services or have an interest in..

• Obstetrics
• Paediatrics
• Colonoscopy and Endoscopy
• Anaesthetics
• Vasectomies / Laparoscopic sterilisation
• Chronic disease management
• Dermatology
• Travel medicine
• Minor procedures (excision of lesions)

4
Clinical Psychologist

• SRMG is pleased to welcome Ally Lawrence to our
  team
• Ally offers experienced and professional support
  for concerns including stress, anxiety, grief,
  trauma, parenting and relationship issues
• Appointments are available for children,
  adolescents adults
• Private Health Insurance and Medicare rebates
  apply
• Please talk to your doctor or one of the
  receptionists
• for further information

5
Other services offered by SRMG

• Flu vaccinations
• Employment medicals
• Ecgs
• Spirometry
• Drug and Alcohol tests
• Skin checks
• Workers compensation
• Diabetic services
• Dietetic services
• Psychology services

6
SRMGDoctors
Dr Elizabeth Tompkins Dr David Mildenhall Dr
Richard Turner Dr Kim Trueman Dr Ian Leggett
Dr JJ Kriek Dr Liz Tompkins Dr David Ward Dr
Amanda Thomas Dr Chieh Cheng Dr Pieter de
Klerk Dr Bonita Ryan Dr Clark Wasiun
7
Commitment to service

• We are committed to providing the highest level
  of customer service
• In order for us to know that you are here,
  please ensure that you have checked in with the
  receptionists upon your arrival
• If you have been waiting for longer than 30
  minutes, please bring it to the attention of our
  receptionists
• Please participate in our ongoing satisfaction
  surveys.
• Your feedback is essential for our improvement
• If you are dissatisfied in any way, please let
  us know..

8
Please note

• We know it is often difficult for you to book an
  appointment with us within a reasonable timeframe
• We are aware of this and we are constantly
  looking for new ways to improve on these waiting
  times
• We do however have one doctor available daily for
  urgent and emergency appointments.
• So if you are in urgent need of medical
  attention, please call us and the urgent on-call
  doctor, or perhaps another doctor, will most
  likely be able to see you that same day.

9
Procedural service to ARH

• Most of the doctors in this practice provide a
  vital procedural service to our patients and
  visitors at the Albany Regional Hospital. This
  means that your doctor may be called away from
  the rooms in the case of an emergency.
• If this occurs, your appointment may need to be
  rescheduled or if agreed moved to any other
  available doctor.
• We will endeavour to minimise the inconvenience
  to you as far as possible.
• We appreciate your understanding and patience.

10
Prescription renewal requests

• For a renewal of an existing prescription you may
  choose one of the following options
• Make an appointment to see one of our doctors
• Fill in a script request form which is available
  at the reception
• Email your request to scripts_at_srmg.com.au , or
• Fax your request to (08) 9842- 1233
• All written requests will require at least a 7
  days advance notice

11
SRMG Contact details

• Phone[phone] Fax [phone]
• Address-32 Albany Highway, Albany WA 6330
• Email admin_at_srmg.com.au or scripts_at_srmg.com.au
• Website www.srmg.com.au

12
Pro Active Health

• We have a strong focus on pro active healthcare.
• What this means is that we have developed
  programs that focus on the early diagnosis and
  management of chronic conditions to improve the
  quality of life for the people affected by it.
• If you know that you have a chronic condition and
  you are not yet on a management plan, speak to
  your doctor about the benefits that a management
  plan may have for you.

13
Pro Active Health Programs

• Diabetes Management
• Asthma Management
• Health Assessments
• Various Heart Disease
• Ischemic Heart Disease
• Coronary Heart disease

• Arthritis Management
• Skin Checks Hypertension
• Osteoporosis
• Chronic Obstructive Pulmonary Disease (COPD)
• Delayed development in children
• Childhood immunisations

14
Healthy Kids Checks- 4 year olds

• If your child has had their third birthday and
  has not yet turned five, you may wish to arrange
  for them to have a Healthy Kids Check provided by
  our practice nurse.
• A Healthy Kids Check is available to all children
  at or around the time of their 4 year old
  immunisation and helps to ensure that children
  are healthy, fit and ready to learn when they
  start school.

15
Healthy Kids Checks- 4 year olds

• The aim of the Healthy Kids Check is to improve
  the health and well-being of Australian children
  and promote early detection of lifestyle risk
  factors, delayed development and illness. It also
  provides the opportunity to discuss with your
  family doctor or practice nurse guidance on
  healthy lifestyles and early intervention
  strategies for your child.
• A Healthy Kids Check will include an assessment
  of your childs height and weight, an assessment
  f their eyesight, hearing and oral health and
  discussion about their toilet habits and known or
  suspected allergies.
• If you would like your child to receive a free
• Healthy Kids Check you can speak to
• one of our friendly receptionists to arrange
• an appointment.

16
Indigenous Health

• Southern Regional Medical Group is offering
  Health Assessments as part of an Australian
  Government Indigenous Health Incentive Program
•   
• Please ask your Doctor or one of our
  receptionists for more information

17
Skin Cancer Awareness Month
18
Skin Cancer Awareness

• If you work outside, Protect yourself
• with these
• 5 simple steps

19
Mole/Skin Check Clinics

• We now have mole / skin check clinics which are
  regularly held on Saturday mornings.
• These clinics are designed to identify moles or
  other skin changes that may require further
  treatment by your doctor.
• If required, a follow up appointment will be made
  with the doctor of your choice.
• To make an appointment for one of these clinics,
  please speak to one of our friendly receptionists.

20
Skin Cancer Awareness

• A
• SIMPLE
• CHECK
• COULD
• SAVE
• YOUR
• LIFE

21
Slap on a hat Slap on a hat that provides as much
shade as possible to your face, head, neck, ears
and eyes. There are three main styles of hats
that provide adequate sun protection Broad
brimmed hats - with a brim of at least 7.5cm.
Bucket or 'surfie' style hats - with a deep
crown and brim of at least 6cm. Legionnaire hats
- with a flap that covers the back of the neck.
Baseball caps and visors are not recommended as
they leave the ears and the back of the neck
exposed.
22
SLIP ! SLOP! SLAP!
23
What is a solarium?

• A solarium may also be known as a sunbed, sun
  tanning unit, sunlamp, tanning bed, or tanning
  booth. It is a device that uses electricity to
  produce concentrated ultraviolet (UV) radiation
  to tan the skin.
• Tanning happens more rapidly from a solarium
  compared to sun tanning because of the high
  intensity of the UV radiation emitted.
• What is ultraviolet (UV) radiation?
• UV radiation is the part of sunlight that is
  responsible for sunburn, skin cancer, eye damage,
  ageing and wrinkling of the skin. A solarium can
  produce concentrations of UV radiation that are
  up to five times the strength of the summer sun
  at noon.
• The two main types of UV radiation emitted by a
  solarium are UVA and UVB. UVA radiation may cause
  premature ageing of the skin, wrinkles,
  blotchiness, unusual pigmentation, skin cancer
  and eye damage. UVB radiation may cause sunburn,
  skin ageing, skin cancers and eye damage.

24
Is it safe to use a solarium?

• No solarium can provide a safe tan. Exposing your
  skin to UV radiation produced by a solarium
  increases your risk of developing skin cancer,
  eye cancers and other skin and eye damage.
• People who had ever used solariums had a 15
  increased risk of developing malignant melanoma
  (the most dangerous type of skin cancer)
• People who first used solariums in their teens or
  twenties had a 75 increased risk of developing
  melanoma and
• People who had ever used solariums have an
  increased risk of squamous cell carcinoma
  (another form of skin cancer).
• If you are determined to change the colour of
  your skin, fake tan is the best option. However,
  remember that no tan provides adequate protection
  from the sun.

25
(No Transcript)
26
.

• BE SUNSMART
• FAST FACTS
• 1 in 2 Australians get some kind of skin cancer
• You can get sunburnt in as little as 10 minutes
• Too much UV radiation also makes you look old
  before your time - making your skin look saggy,
  wrinkly and leathery
• There are three main types of skin cancer.
  Melanoma is the most dangerous it grows quickly
  and can be deadly. Every day, three Australians
  die from Melanoma
• Everyone living in Australia is at risk of
  getting skin cancer because we have very high
  levels of UV radiation
• The good news is that skin cancer is almost
  totally preventable

27
Theres nothing healthy about a tan
28
Mole/Skin Check Clinics

• We now have mole / skin check clinics which are
  regularly held on Saturday mornings.
• These clinics are designed to identify moles or
  other skin changes that may require further
  treatment by your doctor.
• If required, a follow up appointment will be made
  with the doctor of your choice.
• To make an appointment for one of these clinics,
  please speak to one of our friendly receptionists.

29
. Theres more to sun protection than sunscreen

• Protect yourself in five ways
• Slip on sun protective clothing
• Slop on SPF30 sunscreen
• Slap on a broad-brimmed hat
• Seek shade
• Slide on wrap-around sunglasses

30
Good Sun Protection
31
Be Sun Smart, Dont Cook for Looks
32
Slop on SPF 30 Sunscreen
Make sure your sunscreen is broad spectrum and
water-resistant. Sunscreen should not be used
to increase the amount of time you spend in the
sun and should always be used with other forms of
protection. Apply sunscreen liberally to clean,
dry skin at least 20 minutes before going outside
and reapply every two hours.
33
Be Sun Smart!
34
Be safe in the Sun
35
We welcome your feedback. Help us to improve our
service by completing a patient satisfaction
survey.
Patient Feedback

• If you have not been offered one, please ask one
  of the receptionists..