Workflow%20Management%20Systems:%20Functions,%20architecture,%20and%20products.

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Workflow Management Systems Functions,
architecture, and products.
Wil van der Aalst

• Eindhoven University of Technology
• Faculty of Technology Management
• Department of Information and Technology
• P.O. Box 513
• 5600 MB Eindhoven
• The Netherlands
• w.m.p.v.d.aalst_at_tm.tue.nl

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Focus on "classical" workflow management systems,
but ...

• Four types of "workflow-like" systems
• Information systems with hard-coded workflows
  (process organization specific).
• Custom-made information systems with generic
  workflow support (organization specific).
• Generic software with embedded workflow
  functionality (e.g., the workflow components of
  ERP, CRM, PDM, etc. systems).
• Generic software focusing on workflow
  functionality (e.g., Staffware, MQSeries
  Workflow, FLOWer, COSA, Oracle BPEL, Filenet,
  etc.).

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