Understanding Effective Communication Techniques

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Understanding Effective Communication Techniques
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Common Core/Next Generation Science Standards
Addressed

• WHST.9-12.7 Conduct short as well as more
  sustained research projects to answer a question
  (including a self-generated question) or solve a
  problem narrow or broaden the inquiry when
  appropriate synthesize multiple sources on the
  subject, demonstrating understanding of the
  subject under investigation. (HS-LS2-7),(HS-LS4-6)
  
• SL.11-12.5 Make strategic use of digital media
  (e.g., RST.11-12.1 Cite specific textual evidence
  to support analysis of science and technical
  texts, attending to important distinctions the
  author makes and to any gaps or inconsistencies
  in the account. (HS-LS1-1)

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Bell Work

• Who in your opinion are effective public
  speakers? Why?
• Why is feedback important to a public speaker?
• What are non verbal cues and why are they
  important?

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Terms

• Action language
• Context
• Decoding
• Feedback
• Filtering
• Interference
• Nonverbal cues

Nonverbal communication Object language Paralangua
ge Scanning Sign language Skimming
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WHAT IS COMMUNICATION?

• We have two ears and one mouth because we should
  listen twice as much as we speak.
• Only when we listen do we have anything
  worthwhile to say.
• As a leader you will be judged by the words
  you speak.
• Lincoln said, It is better to be silent and be
  thought a fool than to speak and leave no
  doubt.
• .

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Effective Communication!

• If your want your words to have influence speak
  with economy. Use the minimum number of words
  necessary to convey your thoughts.
• Dont be so vain as to think others will always
  be interested in your words!

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Leadership

Leaders are most interested in asking questions
about others than they are talking about
themselves. If you find yourself more interesting
than other people, then soon you will be the only
person who will listen to you.
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Student Learning Objectives

• 1. Identify the techniques of effective
  communication.
• 2. Discuss effective feedback.
• 3. Examine ways to improve communication.
• 4. Explain the types of nonverbal cues.

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What can be done to become a more effective
communicator?

• Effective skills in listening, speaking, writing,
  and reading enhance your communication abilities.

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What can be done to become a more effective
communicator?

• Effective listening skills are important in
  communication.
• 1. Listen with a purpose or interest. Know why
  you are listening and what you are listening for.
• 2. Identify listening cues, introduction, main
  idea, examples, details, and conclusion.
• 3. Recognize common patterns of organizing
  information.
• 4. Concentrate on the message rather than
  the speaker.

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What can be done to become a more effective
communicator?

• There are three important steps to follow in
  effective speaking.
• 1. Select the message to match the receiver
• .
• 2. Organize the message in a pattern the
  receiver will recognize.
• 3. Use proper technique in delivering the
  message.

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What can be done to become a more effective
communicator?

• Effective reading skills will improve your
  ability to communicate.
• 1. Scanning is the process of locating specific
  detail mixed with other material in text.
• 2. Skimming is reading to determine only the
  main idea.
• 3. Summarizing is putting all the writers
  ideas into your own words.

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What can be done to become a more effective
communicator?

• Developing good writing skills is the foundation
  of effective communication.

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What can be done to become a more effective
communicator?

• Plan your writing by asking yourself the
  following
• ? Who is the audience?
• ? What is the purpose?
• ? What do I want to say?
• ? How should I organize the information?
• ? What examples will help my audience,
  remember the main points?
• ? What is the most effective format?

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What can be done to become a more effective
communicator?

• When writing?
• Remember the five wswho, what, when, where,
  and why.

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Why is effective feedback important?

• An important tool for maintaining total
  communication is the proper use of feedback.

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Why is effective feedback important?

• 1. Feedback is the way the receiver responds to
  the message the sender is expressing.
• 2. Filtering is the group of
  perceptions that a message passes
  through when it is being exchanged.

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Why is effective feedback important?

• 3. Total communication exists when the exact
  information the sender intends to convey is
  understood completely by the receiver.
• 4. Individuals interpret messages using their
  perceptions, including their values, needs,
  feelings, and experiences.

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Why is effective feedback important?

• The object of feedback is to report to the sender
  what the receiver sees, hears, and feels toward
  the transmission.

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How can communication be improved?

• Interference is anything that is or could be a
  blockage in the communication process.

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How can communication be improved?

• Interference may come from sources outside the
  receiver (noise in the classroom), or it may come
  from the receiver (not paying attention or doing
  another activity).

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How can communication be improved?

• There are three major ways to improve
  communication.
• 1. Improve perception put yourself in the other
  persons position and assume his or her emotions
  and separate the facts from opinions.
• 2. Improve the physical process of communication
  by providing feedback, improving, listening and
  speaking skills, and simplifying language.
• 3. Improve relationships by building trust and
  confidence.

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What are examples of nonverbal cues in
communication?

• Nonverbal communication is exchanging
  information without the use of words.

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What are examples of nonverbal cues in
communication?

• Nonverbal cues are the signals we use to tell
  others about our emotional state, our attitudes,
  and information about ourselves.

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What are examples of nonverbal cues in
communication?

• There are four major forms of nonverbal cues.
• a. Sign language includes forms of communication
  that take the place of spoken words (head
  movements, shoulder shrugs, etc.).

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What are examples of nonverbal cues in
communication?

• There are four major forms of nonverbal cues.
  (continued)
• b. Action language includes action or body
  movements that transmit a specific meaning.
• c. Paralanguage is vocal sounds that influence
  the expression of spoken words.
• d. Object language includes physical items that
  convey messages.

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What are examples of nonverbal cues in
communication?

• There are six commonly used nonverbal cues
• eye contact
• facial expressions
• distance
• tone of voice
• appearance
• body movements.

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Review/Summary

• Which skills will enhance your communication
  abilities?
• Identify the steps to becoming an effective
  speaker.
• Compare and contrast skimming, scanning, and
  summarizing.
• Identify the five levels of communication.

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Review/Summary

• What questions should you ask yourself when
  planning your writing?
• What are the five ws?
• List and explain the five levels of feedback.
• List the three major ways to improve
  communication.
• What are non-verbal cues?