The importance of course quality monitoring

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The importance of course quality monitoring

• the example of course evaluations at WISP

dr Wouter de RaadDirector of the Warsaw
International Studies in PsychologyErasmus
coordinator for the Faculty of Psychology
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About WISP

• 125 regular 35 Erasmus students
• 25 nationalities
• 50 foreign students, 50 Polish
• 120 instructors involved in program
• 30 of instructors are visiting professors, from
  over 15 different countries

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Ways of quality monitoring

• Syllabus review
• Teaching methods
• Learning outcomes
• Assessment methods
• External review of course work and exam
• In-class observations
• Course evaluations

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Course evaluations, why?

• Source of valuable feedback for instructors
• Creates opportunity for communication with
  instructors
• Way to involve students
• Strengthens culture that values quality
• Helps decision making

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WISP course evaluation

• All courses are evaluated, not optional
• Evaluation form (on paper) filled in by students
  during last class of each course
• Rating questions and open ended questions
• Evaluations filled in anonymously
• Instructor leaves room during evaluation
• Students deliver evaluations to WISP office in
  sealed envelope

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Items regarding the course overall
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Items regarding learning and involvement
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Items regarding teaching
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Open ended questions
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Feedback

• Per course, individual feedback to instructors
• Summary of ratings
• Information about relative performance

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Feedback

• Per course, individual feedback to instructors
• Summary of ratings
• Information about relative performance
• Grade distribution

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Feedback

• Per course, individual feedback to instructors
• Summary of ratings
• Information about relative performance
• Grade distribution
• Scans of students written suggestions

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Feedback

• Short discussion with additional remarks and
  requests
• Possible decisions
• Skills training
• Continuation/discontinuation

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Improving construction of the evaluations

• Scores on items highly correlated
• Do students distinguish between different aspects
  of a course, or
• do they evaluate a course or teacher in general?
• What are the dimensions that student evaluate?

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Thank you )Wouter de Raadwderaad_at_psych.uw.edu
.pl