SaaS ? ??????????? ???????

1
SaaS ? ??????????? ???????
????? ?? ???? ??????
2
Sky Express. Success Story

• ?????? ?????????? Low Cost
• ????? ??????? Q3 2006
• ?????? ????? ?????? 2007
• ?? ?????? 2009 ???? ?????????? 1 ??? 110 ?????
  ??????????
• 5-? ????? ?? ????? ???????????????? ????????????
  ?????????

3
???????? ?????? ???????? ????????????
4
Reservation Distribution

• ???????????????? ??????
• ?????????? ?????????
• ?????????? ???????????
• ?????????? ????????
• ??????? ? ????????? ? ?????????
• ?????? ??????
• Call Center, 18
• Web, 46
• GDS, 36
• ?????????????? ??????
• ????????? ??????????

5
Revenue Decision Support

• ?????? ?????? ? ??????? ??????
• ?????? ????????????? ?????????
• ???????????? ??????????
• ??-???? ????????????????? ???? ? ???????

6
Operations Recovery

• ???????????? ????????? ? ???????? ???????? ??
• ???????? ??????? ??
• ???????????? ????????
• ???? ? ???????????? ???????? ??????????? ???????
• ???????????? ???????????????? ????????

7
????? ? ?????? SaaS
8
App Lifecycle. Development

• Requirements, Design, Build
• ??????? ?????? ????????
• ??????? ??????????
• ??????? ???????
• ?????? ????????

9
App Lifecycle. Deployment

• Hosted Reservation (Revenue mngt) Services
• ?????? Data Center
• Web, ASP.Net ??????????
• ??????? ?????? ?????????
• ????? ???? ????????? 2 ??????, ??????????? ?????

10
TCO

• Implementation Fees
• Monthly Segments Fees (minimum charges)
• Additional Development
• Telecom infrastructure fees

11
App Lifecycle. Operations Optimisation

• ??????????? ?????????????????
• ??????????
• ?????? ??????
• ???????? ??????????????????
• SLA

12
????????? ??????

• ?????? ?? ?????
• ?????? ? ?? API
• ?????????? ??????????
• ?????????? ??? ??????? ???? QL2, 15below,
• 385 per hour