Alliance Konfer

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• Alliance Konfer

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Mission

• Enabling businesses to
• manage their relationships
• and interactions
• mobility, convenience, realization

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Excellence Centers

• Established in 1997, Alliance delivers the
  critical building blocks for the converging
  Internet and Telecom market segments.

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Few Customers
Few Customers
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Unified Architecture Concept
Universus- Unified Messaging Server
Konfer Server
TelCRM Server
Fax Server (optional)
Switch
E-1 Lines (ISDN PRI /R2), Analog
The Alliance application integrates with the
EPABX to handle call-routing for all applications
User B on LAN
Mail Server (MS Exchange, Lotus Notes, Linux)
User A on LAN
Alert Q Manager
SMPP
Telephone Instruments of A B
Remote users accessing messages through web and
telephone / mobile
SMSC
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Konfer Concept

• Server based solution hosted at client premises
• Moderator can schedule conference with an easy to
  use web interface
• Participants are automatically sent email/ sms
  with conference details
• Participants can dial-in to a conference from any
  location
• Konfer can dial out to a participant
• Moderator given options to control the conference
  
• Whole conference can be logged as a single voice
  file for future usage
• Detailed reports for analysis of all conferences

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Konfer - Benefits

• Manage Board meetings, Financial/ Operational-
  sensitive calls.
• No crowding around in conference rooms
• Easily handle issues on call while on your
  desktop/ car/ home
• Reduce travel costs and expenses
• Reduce precious man hours wasted in non-official
  conversation
• Hold multiple conferences simultaneously
• Multiple Notifications wont allow you to forget a
  scheduled conference
• Quick ROI- within 6 months

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Konfer Generic Features

• Server based solution built on Industry Standard
  Platform
• IVRS and Web Interface to provide user friendly
  controls
• Open Architecture
• Network Compatibility Interface with LAN, WAN,
  Email Infrastructure
• Scalable, Expandable 30 to 360 channels on
  single machine
• Moderator Controlled and Without Moderator modes
• Secure and Intuitive Operation Multi-tier
  Security options
• Full screen graphical interface
• Easy guided menus to control conference on the
  phone

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Konfer - Architecture

• Konfer Server is on a E-1 PRI connectivity with
  the Office PBX.
• The PRI can be directly from the Telecom Carrier.
• In both cases Konfer is on LAN with the Web/
  Mail server

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Konfer Features

• EASY TO USE GRAPHICAL INTERFACE
• Create and schedule new conference in a few easy
  steps
• View List of Active/ Inactive/ Complete
  Conference
• Select Notification formats ( E-mail/ SMS)
• Add and View users with Name, Employee Code,
  Email, Telephone Contact and Cost Center
• Add/ Delete/ Modify Moderators and assigned
  rights
• Set Call Recording option for each conference
• Back-up/ Archive/ Purge/ Delete/ Restore data
• View/ Print Summarised and Detailed Reports of
  each conference on the basis of Moderator/
  Date-Time
• Set Global Limits and INI Settings like Area
  Code, STD Dial Prefix, Maximum Retries, Volume
  Control, Phone Number length, Password Length
  from the panel

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Add Participant from List
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View Existing Conferences
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Email Notification
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Detailed Reports
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Konfer Features

• IVR Control Options
• Customise Welcome prompt and other announcements
• Secure participant entry using User-ID/ TPIN/
  Employee Code verification on IVRS
• Name-Recording to notify all participants in case
  of a participant leaving/ entering conference
• Simple Entry/Exit tones as option to above
  feature
• Initiate Coaching or Lecturing for training
  and Question Answer sessions
• Whisper to Moderator in case of late
  participant entry
• Warning tones upon approaching end-time of
  conference

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Konfer Features

• MODERATOR OPTIONS
• Conference only-with/ without the moderator
• Blast Dial in Emergency situations
• Set Min/ Maximum time limits on conference
• Assign T-Pin to participants as a security
  feature
• Select Voice Logging option for each conference
• During Conference Moderator can
• Add/ Disconnect participant
• Lock Conference
• Mute/ Hold participant
• Initiate Lecture Mode
• Get Participant Count on press of single digit on
  telephone keypad
• Extend conference duration using telephone
  control

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Moderator Limits
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System Specifications

• Standard Rack- mountable server
• As Conference traffic grows sizing can grow up to
  120 conferencing ports on a single server.
• LAN Connectivity (TCP/ IP)
• ISDN PRI/ T1/ R2MF/ E-1 interface
• Microsoft OS Platform
• Windows Client Applications
• DNIS / CLI Identification
• Dynamic allocation of DSP resources
• Conference Audio Gain
• CD- ROM Software installations
• Standards supported LDAP, IMAP4, POP3, T.37,
  SMTP, SAPI
•  

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Professional Services

• Knowledge transfer
• Factory Acceptance Test FAT report
• Site Inspection and preparation power supply,
  space, network / integration points, cabling
• Hardware Installation Setting hardware
  components, connectivity, active passive
  devices, storage
• Software installation and Configuration
  Operating System, Database, Application,
  necessary drivers,
• Post Installation Procedure Dry Run
• System Tuning and Modification
• Deployed System Testing UAT
• Training Module level, Maintenance, Component
• System Handover

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Why Alliance
Why Alliance

• Industry Standard Components
• Scalable technology platform
• Variety of systems to address varied needs
• Prompt Delivery
• Customizable solutions
• Tested Proven
• Competitive

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Thank you