Challenges facing Islamic Banking and Finance Education : A Programme for Action

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Challenges facing Islamic Banking and Finance
Education A Programme for Action
Brian Kettell Islamic Banking Training
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Challenges for the Industry

• 1. What are the Training Needs ?
• 2.What are the Training Objectives ?
• 3. What are the Instructional Principles ?
• 4.What should the Course Content be ?
• 5.How should the Content be delivered ?
• 6.How should the outcomes be Evaluated ?
• 7.What makes a good Trainer ?

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Training Development Process
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1. Determining Training Needs

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The Purpose of Training

• Why is training needed?
• Provide new skills?
• Provide new information/knowledge?
• Address a problem?
• Improve job performance?
• The purpose determines the approach

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Be Clear on Benefits

• Who will benefit?
• Why will they benefit?
• How will they benefit?
• When will they benefit?

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Whose Needs?

• Organizational needs
• ROI, learning strategy, library goals
• Learner needs
• feeling of competence, solving immediate
  problems, making life easier
• Task needs
• just enough to get the job done, use the new
  system, etc. - no fluff

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Define the problem
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Describe Discrepancy
DESIRED PERFORMANCE (Optimal) - ACTUAL
PERFORMANCE (Actual) POSSIBLE TRAINING NEED
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• What are the Training Needs of the Islamic
  Finance industry
• ?

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2. What are the objectives of the training ?

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Objectives (SMART)

• Specific
• state desired results in detail
• Measurable (observable)
• use verbs that describe what trainees will learn
• Action
• describe an action that the trainee will perform
• Realistic
• achievable
• Time frame
• how long will it take the trainees to learn the
  skill?

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ACTION!
A
K
S
Objectives always start with an action verb!
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Competency Analysis

• What are competencies?
• Enduring characteristics of a person that result
  in superior on-the-job performance
• Areas of personal capability that enable
  employees to successfully perform their jobs by
  achieving outcomes or successfully performing
  tasks

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What is a competency model?

• Identifies the competencies necessary for each
  job as well as the knowledge, skills, behavior,
  and personality characteristics underlying each
  competency.

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What are the Training competences and objectives
for the Islamic finance industry ?

• ?

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3.Designing Instruction Methods

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Instructional Objectives

• Why are they important?
• A basis for planning the training
• A roadmap for the learner
• A basis for evaluating effectivenessof the
  training

Will objectives ever change during the delivery
of training?
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Objectives drive Content
Section 1 .. .. .. ..

• Objectives
• ..
• ..
• ..
• ..

Section 2 .. .. .. ..
Section 3 .. .. .. ..
Section 4 .. .. .. ..
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• What are the instructional objectives for
  designing Islamic finance courses?
• ?

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4. Develop Course Content

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Outlining

• Top-down approach
• Outline in Word or PowerPoint

Objective
Topics
Main points
Final content
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What should be the content of Islamic Banking
and Finance courses ?

• ?

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5.Delivering Content

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DELIVERING CUSTOMISED TRAININGSUCCESSFULLY
Tell me and I forget, teachme and I remember,
involve me and I learn - Benjamin Franklin
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Cone of Experience People generally remember
Read
Verbal
10 of what they read 20 of what they
hear 30 of what they see 50 of what they
hear and see
Hear Words
Watch still picture
Watch moving picture
Visual
Watch demonstration
70 of what they say or write 90 of what they
say as they do a thing
Do a site visit
Kinesthetic (Experiential)
Do a dramatic presentation
Simulate a real experience
Do the real thing
Adapted from Wiman Meirhenry, .Educational
Media, 1960 on Edgar Dale
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If training is the answer.
P. 40

• Formal training
• Self study
• Technology based
• Job related/workplace approaches

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Exercises and Activities

• Get learners to do something whenever possible
• Hands-on
• Written or oral exercise
• Small and whole group interactions
• Role-playing, simulations

What should the type of activity be determined
by?
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What training activities are available?
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Available Training Activities (continued)
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How should the content of Islamic and banking
courses be delivered?

• ?

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6. Evaluate effects of training

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Evaluations

• Evaluate based on objectives
• Did the participants
• learn what you had planned?
• implement what they learned?
• improve their job performance ?

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After the Class

• Learner evaluations
• How did they feel about the class?
• Evaluate your delivery
• How could you improve it?
• Evaluate your materials design
• How could they be improved?

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How should Islamic Banking and Finance courses be
evaluated ?

• ?

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7 . What skills are needed for a good Trainer
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Purpose of Training is to Produce Change In

• Skills
• how to
• steps
• Knowledge
• critical thinking
• decision making
• Attitudes
• ethics/values
• behaviour

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Skills Required to be a Trainer

• Subject matter expertise
• Design
• instructional design
• apply learning principles
• Material production
• graphics, layout, media creation
• computer experience
• Presentation
• voice, personality, technical expertise

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Personal Qualities to Look For in a Trainer

• Self-confidence
• Awareness of environment
• Ability to build bridgesrelate old to new
• Organisational skills
• Desire to learn

• Ability to listen
• Sense of humour
• Communication theatrical skills
• Flexibility
• Patience
• Cool head warm heart

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Its Ok to Have Fun!

• Humour
• Games
• Crosswords
• Icebreakers
• introductions
• questions
• Music

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If you think training is expensive,try
ignorance.
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Thank you for listening