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NEC DSX

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NEC DSX * NEC DSX Dealer Support & Web Resources Point out the uniqueness of Shelton in the US Market with our Inside Sales, Engineering and Support Teams. – PowerPoint PPT presentation

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Title: NEC DSX


1
NEC DSX
2
DSX Account Manager Team
Account Manager Territory Assignments
3
NEC Introduction
Building Communications Solutions and Delivering
Excellence NEC is a leader in technology
solutions with a long history of leadership and
innovation in the core high-technology sectors of
communications, computers, and electronic
components. A Global Fortune 500 company, with
more than 150,000 employees worldwide and 44
billion in revenues. NEC leverages its strengths
to bring forth innovations from a wide range of
fields, and to integrate those innovations into
new products.
4
NEC Market Share
Worldwide TDM Market Share Calendar Year 2008
NEC is 1
Source Gartner Group (total lines shipped)
5
DSX Introduction
DSX Introduction
6
DSX Platforms Common Features
  • Three Platforms DSX 40 / DSX 80 / DSX 160
  • DSX Systems offer you high performance,
    flexibility, and the ability to custom
  • design a system that will meet your specific
    telecommunication requirements.
  • DSX Product Family Features
  • Common Digital Station Equipment
  • VoIP Gateway IP Station Equipment
  • Wireless Headset Adapter
  • Common Feature Set
  • Built-in Two Port Auto Attendant
  • In-Skin IntraMail Voicemail Option
  • Built-in Caller ID (Name Number)
  • Audio Inputs (BGM - MOH)
  • Message On Hold Mailbox
  • External Paging Port - Output
  • Backup / Restore to Compact Flash Card
  • USB, Ethernet, and Modem Programming Ports
  • System Administrator GUI Programming Software
  • Office Administrator GUI Programming Software


7
DSX 40
  • DSX 40 Default Configuration (4X8X2)
  • 4 CO / Line Ports
  • 8 Digital Station Ports
  • 2 Analog Station Ports
  • 2 Door Box Ports with Relay
  • Expansion Slots (3)
  • 4-Port CO / Line Card
  • Two Universal Station Expansion Slots
  • 8-Port Digital Station Card
  • 8-Port Analog Station Card
  • Maximum DSX 40 Digital Configurations
  • 8 CO / Line Ports
  • 24 Digital Stations (8X24X2)
  • 18 Analog SLT Ports (8X8X18)
  • Alternate Configuration 8X16X10

8
DSX 80 -160
  • DSX 80
  • 1 T1 / PRI Card Maximum
  • 4 Card Slots
  • 32 Digital Station Maximum
  • DSX 160
  • 8 Card Slots
  • 2 T1 / PRI Cards Maximum
  • 96 Station Port Maximum
  • 1 Power Supply Required
  • Per 32 DSP Station Ports
  • Shared Components
  • CPU Power Supplies
  • Common Line Station Cards
  • 8 or 16 Port CO / Line
  • 16 Port Digital Station
  • 8 or 16 Port Analog Station
  • T1 / PRI Cards

9
DSX IP Introduction
DSX IP Introduction
10
DSX VoIP / IP Gateway
  • DSX VoIP / IP Gateway
  • IP 4 Port Daughter Board
  • Single Daughter Board for all DSX Systems
  • Connects to DSX System CPU
  • Includes 4 Resource Licenses
  • Expandable In 4 Channel Increments
  • Licenses are stored on the VoIPDB
  • DSX 40 VoIP
  • 08 IP Resource Ports Maximum (G.729AB)
  • DSX 80 160 VoIP (NXCPU)
  • 16 IP Resource Ports Maximum (G.729AB)
  • VoIP / IP Gateway Supports
  • DSX IP Stations
  • SIP Stations
  • SIP Soft Phones
  • SIP ATA Devices

Utilizes the Systems Built-in Ethernet Port. The
Gateway Processor Resides Between the System CPU
and the Digital Signal Processor. LAN ?? CPU
?? VOIPDB ?? DSP A Single Ethernet Port
Provides All System Connectivity and One IP
Address Simplifies System Installation and
Maintenance.
11
DSX IP with VPN
DSX VoIP with VPN
DSX IP Keysets can connect to the system over a
VPN (Virtual Private Network). A VPN is a
private, secure network connection that "tunnels"
through the public internet
Edgemarc VPN Routers are available from NEC
through your authorized DSX Distributor
12
DSX VoIP w/ NAT Traversal
DSX VoIP with NAT Traversal
If you have an NEC-recommended SIP-aware
compatible router installed at the remote site
(currently the Linksys WRT54GL or WRT160NL), you
can connect the DSX IP Keysets at the remote site
without the need for a VPN.
13
DSX IP Station PoE Adapter
  • DSX VoIP Station Power over Ethernet (PoE)
    Adapter
  • Utilizes the 10/100 Ethernet Switch build into
    the IP Station
  • Dual Function
  • Ethernet Switch Breakout for PC Connection
  • PoE Injector - 48 VDC for VoIP Station Power
  • Single Ethernet Cable to the Desktop
  • provides a clean uncluttered
    appearance!

14
DSX Peripherals
DSX Peripherals
15
DSX IntraMail
IntraMail / IntraMail Pro The ability to add
voice mail only requires an IntraMail compact
flash card to activate. IntraMail is a
full-featured Voice Mail Auto Attendant system
that will transfer incoming callers and record
Voice Mail messages.
  • Auto Attendant / Voicemail
  • 128 Subscriber Mailboxes
  • 8 Company Greetings
  • 32 Routing Mailboxes
  • 16 Dial Action Tables
  • 8 Directories (Dial By Name)
  • Message on Hold Mailbox
  • Import / Export .WAV Files
  • Greeting Message Back Up / Restore
  • 2, 4, 6, or 8 Port Configurations
  • Upgrade Ports in 2 or 4 Port Increments
  • Upgrade IntraMail to IntraMail Pro
  • IntraMail Pro Email Integration
  • IntraMail Pro Caller ID Name Number

Email Integration Receive notification of a
new voice mail message to your inbox or email
device. Optionally include the recorded message
as a .WAV file attachment. If you have the
ability to access your Email, you have the
ability to listen to your voice mail messages
without having to call your office.
16
DSX Stations
NEC takes the lead with state of the art
innovations that offer superior ergonomic
styling and a slim, sleek, compact design with a
quality feel. All models feature a thin,
floating design, with a built-in
speakerphone, two-position angle adjustment
for effortless viewing of the large LCD display
and built-in wall mounting. Enhanced models also
offer a backlit display, illuminated dial
pad and full duplex speakerphone.
DSX STATIONS
17
DSX 34 Button Super Display
34 Button Digital / IP Super Display Station
  • Backlit Display with 12 Softkeys
  • Full-Duplex Speakerphone
  • Speed Dial Directories
  • User Programmable Features
  • Voicemail Access / Navigation
  • Caller ID Log
  • Access to One Touch Keys
  • Programmable Feature Keys
  • Line Station Appearance
  • System Feature Keys
  • IntraMail Feature Keys
  • Illuminated Dial-Pad
  • Fixed Feature Keys
  • TRANSFER INTERCOM
  • FLASH VOICEMAIL

18
DSX 22 34 Button Display
  • 3 Line Display
  • Backlit Display and Illuminated
    Dial-Pad on 34 Button Stations
  • Interactive Softkeys
  • Speed Dial Directories
  • User Programmable Features
  • Voicemail Access / Navigation
  • Caller ID Log
  • One Touch Keys (10)
  • One Touch Speed Dial
  • Feature Code Speed Dial
  • Programmable Feature Keys (12 / 24)
  • Line DSS / BLF Station Appearance
  • System Feature Keys
  • IntraMail Feature Keys
  • Fixed Feature Keys

22 Button Digital Display Station
34 Button Digital / IP Display Station
19
DSX Cordless Stations
DSX Digital Cordless Stations offer many standard
features of the wired station including
programmable Feature Keys with LEDs, and an easy
to read display with the advantage of mobility.
  • DSX Cordless DECT Station
  • DECT 6.0 1.9GHz Technology
  • 8 Programmable Feature Keys
  • Backlit Display Illumined Dial-pad
  • Extended Range with Repeaters
  • Maximum of 8 DECT Handsets
  • Maximum of 6 DECT Repeaters per Handset
  • DSX Digital Cordless Station
  • 900Mhz Digital Station
  • 4 Programmable Feature Keys
  • Area Cordless (Limited Range)
  • Maximum of 4 900 Mhz Handsets
  • Standard Analog Cordless Telephones
  • End User Sourcing
  • Caller ID Passed to SLT Analog Ports
  • Requires Use of Analog SLT Ports

20
DSX System Peripherals
DSX Peripherals
  • 60 Button DSS Console
  • Connects to Digital Port
  • Maximum of 4 Per System
  • Wireless Headset Adapter
  • Allows integrates connection of a
  • Plantronics Headset without the handset
    lifter
  • Voyager, Supraplus Wireless, CS55, CS70
    Series
  • PGDAD Adaptor
  • Connects to Digital Port
  • Provides (2) Analog Door Box Ports (2) Relay
    Contacts
  • or (2) Audio MOH Inputs or (2) Audio Paging
    Outputs
  • Analog Door Box Station
  • Connects to 2 Door Box Ports on DSX-40 or PGDAD
    Adapter
  • Station DESI Labels
  • Labels available for White or Black 22 and 34
    Button Stations

21
DSX Features
DSX Features
22
DSX Feature Package Three
Feature Package Three Enhancements
  • FP3 System Features
  • Built-In Recordable Message On Hold
  • Record or Upload MOH without IntraMail
  • Line Scheduling / Night Service
  • Enhanced flexibility in how calls are
  • handled by the system or the Auto Att.
  • Skip Ahead to change the AA Greeting
  • Intercom Queue Key
  • A busy extension can have a CO call /
  • intercom call queue key for new calls
  • PRI Calling Party Number
  • Allows the system / station to send a
  • unique ten digit number on outgoing calls
  • Incoming DID Translation Name
  • A DID call displays a programmed name
  • Department Groups
  • Thirty departmental ring / UCD groups
  • Hold and Park Recall Cycles
  • FP3 Voicemail Features
  • IntraMail Pro
  • Cascading Message Notification
  • Cascade message to five destinations
  • Find Me / Follow Me
  • Let the Auto Attendant locate a user
  • IntraMail IntraMail Pro
  • Multilingual Voice Prompts
  • English, French and Spanish
  • Security Code Option
  • Security code required for all mailbox
  • logons or just remote logons
  • FP3 User Features
  • User Level Programming

23
DSX Business Residential Solutions
Custom Solutions and Features Tailored Towards
Business and Residential Applications!
24
DSX Key Business Features
Key Business Features
  • System Features
  • Lines (Square, Loop, DID)
  • Ringing
  • Distinctive by Station, Line, Group
  • Can be programmed by user
  • Hotline Keys (DSS / BLF)
  • One touch transfer / intercom
  • Call Coverage Keys
  • Cover department, group, or extension
  • Call Forward
  • Internal or External Trunk to Trunk
  • Conference
  • 8 parties / 8 simultaneous (max 32 circuits)
  • Voice Over
  • Whisper page to an busy extension
  • Reverse Voice Over
  • Open 2nd Talk path to another extension
  • while on a call
  • Voicemail Features
  • Message Center Keys
  • Cover group mailboxes, virtual mailboxes
  • Enhanced Conversation Record
  • Record conversations to a selected mailbox
  • Message on Hold Mailbox
  • Record / Upload a unique message on hold
  • Schedule Override
  • Override auto attendant greeting
  • for holidays, weather emergencies, etc
  • Park Page
  • Allow callers to page, or leave a message
  • Broadcast Distribution Lists
  • Send a message to multiple co workers
  • Remote Notification
  • Station, Cell, or Pager
  • Email Integration (IntraMail Pro)
  • Wav file, notify only, or SMS Text

25
DSX Key Residential Features
Key Residential Features
  • System Features
  • Distinctive Ringing
  • Caller ID on all stations
  • Name Number
  • Logging
  • Call Waiting Caller ID
  • New call updates Caller ID display
  • Parental Caller ID Supervision
  • Room Monitor
  • Monitor the sounds at another station
  • Intercom Station to Station
  • Privacy Release
  • Easy functionality for joining a call
  • in progress with privacy release
  • Easy functionality to make a call private
  • Station Paging Groups
  • Call Forward
  • Internal or External
  • Voicemail Features
  • Auto Attendant
  • Personal / Family Greeting
  • Home Office / Business Greeting
  • Call Screening
  • Answering Machine Emulation
  • Pull call out of voicemail if desired
  • Message Center
  • Message Indication for mailboxes
  • on common phone (kitchen)
  • Message Indication for people without
  • extensions (Guests, Nanny, Housekeeper)
  • Auto Attendant Fax Detection
  • Remote Notification
  • Cell phone or pager
  • Return call
  • Email Integration
  • New messages from home / home office emailed

26
UBSD
DSX Support
27
NEC DSX Support
NECSUPPORT
  • Dealer Support Website www.necdsx.com
  • DSX System Software Update / Download
  • System Office Administrator Windows GUI
  • On Demand 24/7 Basic Online DSX Training
  • Advanced In-Depth IntraMail PRI Training
  • Downloadable Literature Product Images
  • DSX Reseller Program Support
  • Dealer Sales Support (800) 365-1928
  • Email ubsd-sales-support_at_necunified.com
  • Pre-Sales Configuration Support
  • DSX Sales Related Literature
  • Dealer Technical Support (203) 925-8801
  • Submit email directly from DSX Website
  • Installation Programming Support
  • DSX Dealer Support Forum

28
DSX Channel Reseller
An NEC Partner Program Offered to Select Dealers
in Local Markets. Targeted towards DSX Dealers,
who on a regular and continued basis promote the
sale of NEC UDSD products, in order to develop
and exploit fully, the sales potential of UBSD
products for mutual benefit. NECs selection of
a Channel Reseller is predicated upon the Channel
Resellers commitment to provide sales,
installation, maintenance and customer training
in accordance with highest industry standards for
and to our mutual customers.
  • Channel Reseller Incentive Program
  • Generous Rebate Dollars
  • Low Quarterly Purchase Targets
  • 10,000-14,999 3 Rebate
  • 15,000-19,999 5 Rebate
  • Over 20,000 7 Rebate
  • Reseller Marketing Sales Support
  • Toll-free Reseller Technical Support
  • Complements DSX Promotions
  • Precursor to use of the NEC Logo

Committing to a Course of Action Today, Makes
Tomorrows Path Easier to Travel!
29
DSX User Center
DSX User Center The DSX User
Center provides end-user operation, programming,
and training tools. We made these tools
specifically to help you get the most out of your
DSX system. This interactive flash player
tutorial guides you step-by-step through the
Station and IntraMail features of your DSX
telephone. Click on the Feature
you want to
review and follow the instructions
for a enjoyable and informative
tour through the DSX features.
Interactive User Flash Tutorial -
http//www.necdsx.com/user_center.html
30
DSX System Office Administrator
DSX Office and System Administrator Windows
Programming GUI Interface
  • DSX System Administrator
  • Installer Level Programming
  • Used to program customize
  • in-depth system features.
  • Windows 32 Bit XP, XP Pro,
  • or Vista
  • USB Port
  • System Software Upgrades
  • Ethernet Port
  • Local LAN or WAN Access
  • Dial Up Modem Remote Access
  • Back Up / Restore Utilities
  • DSX Office Administrator
  • End-User Administration

31
Complementary DSX Products
Complementary DSX Products
32
DSX Conference Max
Conference Max
Conference MAX Tabletop Conference Phones provide
premium, full-duplex audio in small conference
rooms as a single unit and in larger rooms by
linking up to four units for unrivaled microphone
and loudspeaker coverage. Conference MAX PLUS
Wireless Conference Phones provide the
flexibility to hold a conference call when and
where its most convenient with no cables in
the way. Conference MAX Plus wireless delivers
clear, full-duplex audio in small rooms. At a
Glance DSX system integration requires the use
of one Single Line Analog Port. Distributed Echo
Cancellation effectively eliminates echo. Noise
cancellation removes background noises from fans
or HVAC systems. Full-duplex sound enables
participants to speak and listen at the same time
without cutting in and out. Automatic level
controls keep participants audio balanced and
consistent. First-mic priority eliminates hollow
tunnel sound by activating only the microphone
closest to the person speaking. Three microphones
provide 360 audio pickup. Recording output on
base unit connects to a recording device to
capture the entire conversation.
33
DSX IP / VoIP Routers
NEC EdgeWater IP / VoIP Network Routers
  • NEC DSX End-to-End IP / VoIP Solution!
  • Customized to Support NEC Configurations
  • Edgewater Expertise and Experience
  • Fully Functional Customer Premise Router
  • Point Click GUI Interface
  • Flexible Configuration Templates
  • Secure Embedded Firewall
  • IPSEC VPN Tunnels
  • VoIP Aware Site and Multi-Site VPNs
  • VoIP Quality of Service
  • Traffic Shaping within VPN Tunnels
  • Priority Queues for Voice and Data
  • Remote Site VoIP / SIP Phone Registration
  • Trend Analysis on a Per Site or Per Call Basis
  • On Demand Call Quality Monitoring
  • Troubleshoot and Configure Remotely
  • Hyperlinks for Troubleshooting and Diagnostics

EdgeMarc Converged Network Routers
EdgeMarc SOHO Router
34
DSX Ultra Call Analyst
Ultra CallAnalyst / Ultra CallAnalyst Enterprise
Server
Export reports to graphs for easy interpretation
The Easy Way to Monitor and Analyze Phone
Activity for Single or Multiple Sites. Scalable,
reliable, easy-to-use and powerful, CallAnalyst
is a feature-rich call accounting and
tele-management solution for Voice Switching
Platforms. This award-winning solution monitors
phone usage, performs customer billing and
analyzes traffic patterns and trend studies. A
telecom infrastructure management tool,
CallAnalyst provides ROI calculations related to
system and traffic usage patterns.No matter the
size of your organization, Ultra CallAnalyst
quickly generates detailed or summary reports
that measure productivity, manage local and long
distance usage and monitor for phone abuse.
35
DSX Confirm-IT
Confirm-IT Confirm-IT2
Advanced and powerful appointment booking
confirmation software / toolsConfirm-IT and
Confirm-IT2, developed by NEC partner CTL,
increase business efficiency by automatically
confirming scheduled appointments, thus
eliminating costly no-shows. Customers and
clients can receive their reminders via
telephone, email and / or a text
message.Confirm-IT is a calendar-based system,
that provides a working calendar showing customer
appointments, employee hours, services, pricing
and more. Confirm-IT2 is a non-calendar based
system similar to Confirm-IT that provides a
solution for customers who wish to confirm
appointments utilizing an existing scheduling
package. Confirm-IT2 is presently compatible with
CSV, Access, Fox Pro, Paradox and Excel database
formats.In addition to sending a text message
and / or an email, both Confirm-IT and
Confirm-IT2 remind patients or customers of their
appointment with a telephone call to their work,
home or cell and can leave a message on an
answering machine.DSX Users target many of
these focused vertical markets!
Medical Care Chiropractic, Therapeutic, Dental,
Optometry, General Practice Personal Care Hair
/ Nail Tanning Salons, Spas, Massage Fitness
Animal Care Veterinarians, Dog Groomers Pet
Care, Pet Hotels Leisure Resorts, Clubs, Cruise
LinesService Delivery, Restaurants, Utilities,
Repair Service Organizations Business
Accounting, Legal, Etc.
36
DSX DFx DFx Lite
DFx DFx Lite Voicemail / IVR / Instant Notify
Interactive Voice Response Does your business
need an IVR Solution?
37
NEC Leasing
DONT BE AFRAID OF LEASINGKNOW THE RIGHT
QUESTIONS TO ASK!

Preserve Working Capitol Avoid Budget
Restrictions Afford New Technology Today
Advantageous Tax Benefits Minimize Obsolescence
Risks Capital Acquisition Depreciation
38
Conclusion
Conclusion
39
DSX It All Adds Up!
It All Adds Up - DSX Is The Best System Solution!
  • NEC Market Leadership
  • Superb Technology Innovations
  • Affordable System Solutions
  • Multiple Market Applications
  • Flexible Scalable Platforms
  • Innovative System Features
  • Attractive Feature Rich Stations
  • User Flash Tutorial Training
  • DSX Product Reliability

Use Enjoy the Benefits of the NEC DSX Product
Family Today!
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